Notice
From 20 April 2024, we will be introducing a new fee on cash payments for hire purchase instalments and related charges.
Accelerate your dream car to reality with Brunei’s first digital car financing service that enables fast hire purchase loan approvals.

Key Features


benefits

  • Full loan entitlement approval for a wider shopping option. 
  • Fast, secure, and hassle-free online application whenever, wherever.
  • Save more when your transfer your loan to Baiduri Finance.

  • Eligibility Criteria
  • Required Documents
  • Fees & Charges
  • FAQs
  • Terms & Conditions
  • Eligibility Criteria

    Eligibility Criteria
    • Brunei/PR Residents and foreigners with Valid Employment Pass
    • Between 18 - 60 years of age
    • Minimum monthly net salary/income requirements:

      • 1 month for Brunei Government and semi-Government employees
      • 3 months for private sector employees
  • Required Documents

    Required Documents

    Individual 

    • Valid Identity Card or Passport
    • Valid Brunei Driver’s License
    • Evidence of fixed and/or monthly variable income (payslip)
    • Latest 3 months bank statement/updated savings passbook or any other evidence of savings
    • Foreigners must present a valid employment pass

    Organization

    • For Limited Company (Sdn Bhd); Certificate of Incorporation, Form X, Particulars of Directors, Authorised Signatories Mandate and Board Resolution
    • For Sole Proprietorship or Partnership: Business Registration Certificate, Section 16 and 17 and Authorised Signatories Mandate

  • Fees & Charges

    Fees & Charges

    No fees and charges for online application

  • FAQs

    FAQs
    What is Baiduri HP Online?
    HP Online is a digital platform where you can apply for Hire Purchase Financing either from the comfort of your home or at selected motor dealers and Baiduri Finance merchants.
    Where can I access the Baiduri HP Online?
    What type of financing can I get using the Baiduri HP Online?

    HP Online is currently available for applications on New and Used Vehicles, Boat, Motorcycle, Tender, Loan Transfer, and Consumer Loan.

    How do I apply?
    Simply follow the easy steps below:

    Step 1: Log on to the Baiduri HP Online platform 

    Step 2: Fill in the required details and upload supporting documentations.

    Step 3: Once done, submit your application.

    Note:
    A notification will be sent to you via Email and SMS for any updates. Any application received after 4.30pm or during non-working hours will be processed the next working day.
    How long will it take for my application to be approved?

    Approval is granted within 1 working day subject to the validity and completeness of supporting documents, credit assessment and cut-off time.

    How do I know my loan has been approved?
    An SMS or email notification will be sent to you. We will provide you with QR Code approval with your full loan entitlement.
    Once I received my approval, what do I do next?
    Simply bring your QR code to your selected Motor Dealer or any of our merchants to make your purchase. Please note that the validity of the approval is 14 days only.
    Can I use my loan approval for multiple purchase?
    No, your loan approval is for one-time purchase only.
    What happens to my unutilized approved balance if I only use a partial amount?
    The remaining balance will be deducted from the approved loan amount and only the utilized amount will be processed for drawdown. Should you wish to do another purchase, the same HP Online application process applies.
  • Terms & Conditions

    Terms & Conditions
    • Click here

      These Terms and Conditions apply to the use by you of the Baiduri Finance Berhad’s (BFB) Web Application (“BFB Web App”). You confirm and acknowledge that you have read and understood the following Terms and Conditions ('Terms') and your usage of the App constitutes your express agreement to be bound by the Terms stated herein.

      1. Definitions
      In this Agreement, the following words and expressions shall have the meanings as set out here in below unless the context indicates otherwise:

      "Account or Accounts" means any account(s) opened and maintained with BFB in respect of which BFB allows transactions to be performed online through BFB Web App.

      "Agreement" means these Terms and any modifications made to the Agreement from time to time including all documents pertaining thereto and any supplementary terms issued by BFB which shall form part of this Agreement.

      "Application" means an application to BFB in such form and manner as may be required by or otherwise acceptable to BFB for the provision to the Customer of any one or more of the facilities, services or products which BFB may from time to time make available or provide through its Web App.

      "Applicable Laws and Regulations" means all statutes, enactments, regulations, directives, circulars, notices issued by the relevant Authorities which BFB is governed by/subject to.

      "BFB" (includes references to "we", "us", "our") means Baiduri Finance Berhad and its group of companies and its successors and permitted assigns.

      "BFB Web App" means the web application owned, established and maintained by BFB.

      "Business Day" means a day on which BFB is open for business excluding Sundays and gazetted public holidays in Brunei Darussalam.

      "Cookie" means a small text file used to identify the user and verify the user's access to the internet site.

      "Customer" (including references to "you", "your", "yours", "user") means the hirer of the Vehicle/Goods or holder of the Account(s) who is eligible for the Service and agreed to be bound by this Agreement with BFB.

      "Instruction" means any request or application received or transmitted to BFB by the Customer through the BFB Web App.

      "Instrument" includes any cheque, bill of exchange, note, bond, acceptance, instruction or order for payment or transfer, contract, certificate or other document.

      "OTP" means any number, password or other names, phases, symbols or codes issued or assigned by BFB to a Customer to enable the Customer access to any Account and/or to utilise the Services offered by the BFB Web App and includes any other number, password, name, phase, symbol or code issued, assigned or selected in replacement thereof.

      "Loss" means any and all liabilities, losses (including indirect and consequential losses), damages, costs, charges and/or expenses of whatsoever nature or however arising, including legal fees on a full indemnity basis.

      "Password" means any words or number, password or other names, phases, symbols or codes issued or assigned by BFB to a Customer to enable the Customer access to any Account and/or to utilise the Services and includes any other number, password, name, phase, symbol or code issued, assigned or selected in replacement thereof.

      "Officer" means any director, officer, employee or servant of BFB.

      "Services" means any hire purchase or other facility product or service provided by BFB to the Customer via the BFB Web App.

      "Transaction" includes any transfer, withdrawal or payment.

      "User ID" means the identification provided for you to enable you to have access to your account(s).

      "Vehicle/Goods" means the motor vehicle, motorcycle, boat, heavy vehicle or consumer goods on hire purchase to the Customer by BFB.

      1.1 The headings or titles to the Conditions in this Agreement are to facilitate reference and shall not be referred to or relied upon in the construction of any provision of this Agreement.

      1.2 Where the context so admits, the singular shall include the plural and words in the masculine gender shall include the feminine gender and/or neutral gender and vice-versa.

      1.3 The rights of BFB with respect to any matter conferred under any provision of this Agreement shall be additional to the rights conferred under any other provision of this Agreement with respect to the same matter.

      1.4 Any reference to a party in this Agreement shall include a reference to his successors in title and permitted assigns.

      1.5 BFB reserves the right to amend, modify and/or vary the terms of this Agreement from time to time in addition to any other agreements which the Customer may have with BFB.

      2. Application of Agreement
      2.1 This Agreement shall constitute the agreement between the Customer and BFB and shall apply to all those Account(s) and Services currently requested or applied for by the Customer and includes also any other Account(s) and Services which may be subsequently opened or established and/or utilised by the Customer from time to time.

      2.2 In the event of any conflict or inconsistency between any of the provisions of this Agreement and any of the provisions of any previous agreement between BFB and the Customer with respect to any Account or Services, the provisions of this Agreement shall prevail and supersede any previous agreement(s) governing the same.

      2.3 Notwithstanding anything to the contrary herein, the terms of this Agreement shall not affect or diminish in any way the rights of BFB referred to or set out in the BFB Web App, including but not limited to any and all exclusions, disclaimers and limitations of any liabilities of BFB referred to or set out in the BFB Web App.

      3. Services
      3.1 The Services enable the Customer to:

      (a) view Accounts and give Instructions to BFB in relation to services and facilities the Customer receives from BFB, and accounts and products that the Customer has with BFB, being the accounts, services, facilities and products which are from time to time the subject of Internet Banking; and
      (b) initiate Applications, place orders and conclude contracts for or relating to services and products of any kind which BFB may offer from time to time.

      3.2 By this Agreement, the Customer authorises BFB to:

      (a) act upon the Customer's instructions given in respect of any of the matters referred to in Clause 3.1(a) and to act on and accept the Customer's instructions in respect of any of the matters referred to in Clause 3.1(b); and
      (b) add to Internet Banking all of the Customer's Accounts whenever opened which are the subject of Internet Banking. This applies to all of the Customer's Accounts existing at the date of this Agreement and those opened subsequently.

      4. Instructions
      4.1 BFB shall only accept an Instruction if it has been effected through the Services using the appropriate User ID, OTP and Password and in accordance with the terms of this Agreement.

      4.2 BFB may but shall not be obliged to rely and act upon or carry out any Instruction, and to the extent that any such instruction is relied, acted upon or carried out by BFB, then such instruction shall be deemed to have been given by the Customer to BFB, notwithstanding anything to the contrary.

      4.3 Subject to Clause 4.1 hereinabove, BFB shall be under no obligation to check the authenticity of any Instruction or the authority of the person giving such Instruction. BFB shall otherwise be entitled (but not obliged) to verify and be satisfied with respect to the identity of the person purporting to give any instruction or the source and origin of any Instruction. BFB may defer relying or acting upon or carrying out any instruction unless and until it is satisfied as to the matters on which it had sought verification regardless of whether it is under any obligation to the Customer to act upon or carry out that Instruction.

      4.4 In the event that BFB decides to rely, act on or carry out any instruction or is otherwise under an obligation to do so in relation to any Instruction, BFB shall be allowed such amount of time to act on or carry out any instruction as may be reasonable having regard to the systems and operations of BFB and the other circumstances then prevailing. BFB shall not be liable for any Loss arising from any delay on its part in acting on or carrying out any such instruction.

      4.5 In the event that the Customer makes a request to BFB to modify or cancel any instruction, BFB will take all reasonable endeavours to comply with such request but shall not be liable for any failure to modify or cancel that instruction if BFB receives such request at short notice or under circumstances that render it practically impossible to carry out the request.

      4.6 Where any instruction to BFB is ambiguous or inconsistent with any other instruction to the same, BFB shall be entitled to rely, act on or carry out any instruction in accordance with any reasonable interpretation thereof which it believes in good faith to be the correct interpretation or refuse to act on or carry out the instruction until it receives a new Instruction in such form and manner acceptable to BFB.

      4.7 Where any Instruction to BFB is inaccurate or incomplete, BFB shall not be liable for any loss or delay arising from the inaccuracy or incompleteness of such Instruction. The Customer shall be responsible for ensuring the accuracy and completeness of any Instruction given to BFB.

      4.8 BFB may, at its sole discretion, refuse to act on or delay acting on any Instruction if it knows of or suspects a breach of security in respect of or in connection with the operation of one or more of the Accounts or the Services generally or if it has terminated this Agreement pursuant to Clause 13 herein. In the event BFB does not act on or delays acting on an Instruction pursuant to the foregoing, the Customer shall be informed of this as soon as is practically possible.

      4.9 All Instructions given to BFB and transactions effected or made by the Customer on any day after the time stipulated by BFB as the latest time by which Instructions or transactions of the same nature on that day should be effected or made, may at the sole election of BFB be treated as instructions or transactions given or transactions effected or made on the next Banking Day immediately following that day.

      5. User ID, OTP and Password
      5.1 The Customer shall procure that no other person shall be permitted use/access of the User ID.

      5.2 BFB shall be entitled to rely on and treat any Instruction made, submitted or effected pursuant to the entry or use of the User ID, OTP and Password of any Customer or that OTP or Password alone (and whether or not in conjunction with or generated by any Hardware Token or otherwise) as having been made, submitted or effected by the Customer unless notice of the disclosure or unauthorized use of the User ID, OTP and Password to effect any instruction has been given by the Customer by such means as BFB may deem satisfactory and has been received by BFB within such amount of time in advance of such instruction as BFB would reasonably require (having regard to all the circumstances then prevailing) to enable it to take appropriate action to prevent such instruction from being received, acted upon and implemented.

      6. Security
      6.1 The Customer agrees to comply with the terms of this Agreement and any other instructions or recommendations BFB may issue to the Customer regarding security in relation to use of Internet Banking and the Services.

      6.2 The Customer acknowledges that security is a paramount concern in its access to and use of the Service and agrees that the Customer is solely responsible for ensuring access to and use of Internet Banking and the Services and the Customer's control of User ID, OTP, Passwords, Hardware Token and access to Internet Banking and/or the Services.

      6.3 The Customer must notify BFB immediately if the Customer knows of or suspects any unauthorised access to Internet Banking and/or the Services or any unauthorised transaction or instruction or if the Customer suspects someone else knows the Customer's User ID and OTP and Password and/or has access to the Customer's Hardware Token. In the event of any such breach or suspected breach of security, the Customer must ensure that the Customer's OTP and Password are changed immediately. The Customer agrees to comply immediately with all reasonable requests for assistance from BFB and/or the Police in trying to recover any losses or identify actual or potential breaches of security.

      7. Customer's Other Obligations
      7.1 The Customer shall not use or disclose any material and/or information on the Website pertaining to Internet Banking and/or the Services other than to access and use the Internet Banking and/or the Services. The Customer further undertakes not to reproduce, sell, distribute or in any way whatsoever allow any third party access to the aforesaid material and/or information provided by BFB on or via Internet Banking.

      7.2 The copyright in and to the contents of the Website & Application (save for information pertinent to the Customer's Account(s)) is owned by or licensed for use by BFB. No part or parts of such contents may be reproduced, distributed, published, modified, displayed, broadcasted, hyperlinked or transmitted in any manner or by any means stored in an information retrieval system without the prior written consent of BFB. The trade and service marks displayed on the Website are the sole and exclusive property of BFB and/or other relevant third parties. No right or license is given for any reproduction or use of any such trade and service marks.

      7.3 In the event that the Customer receives or retrieves any data or information from the Internet Banking and/or the Services that is not intended for the Customer, the Customer shall immediately notify BFB, and procure that BFB is promptly notified of such receipt or retrieval of such information and promptly delete and destroy and procure the deletion and destruction of such information.

      7.4 The Customer shall respond to all enquiries and communications from BFB regarding Internet Banking and the Services or any transaction effected or service provided through Internet Banking within the stipulated dates thereto.

      8. Charges
      8.1 BFB reserves the right to charge and recover from the Customer service charges in connection with the provision of the Service.

      8.2 BFB shall be entitled to charge the Customer any goods and services tax or value added or other similar tax imposed by any Applicable Laws on any fees or charges payable by the Customer to it or for the provision of any Service or other service to the Customer.

      8.3 The Customer shall reimburse BFB for any and all disbursements, costs and/or other expenses incurred by it in connection with:
      (a) the execution or implementation of any Instruction; or
      (b) such other matters or transactions as it may in its sole discretion determine from time to time.

      8.4 BFB is entitled to debit any of your Accounts with BFB with any amounts owing to us in respect of any fees, commissions, or other sums due or payable to us in connection with your use of the Service. BFB is not under any obligation to provide you with any prior notice.

      8.5 Your obligation to pay BFB the charges and all outstanding monies owed to BFB shall survive the termination of these Terms or the deactivation or revocation of the Service.

      9. Use of Cookies
      9.1 BFB shall use cookies to verify whether the Customer is logged into BFB's Internet Site. If the Customer's browser is configured to reject all cookies, the Customer shall be denied access to BFB's Internet Site and Web Application.

      10. Authorisation to Disclose Information
      10.1 The Customer irrevocably authorises BFB and any of its Officers to divulge, reveal or disclose any and all of the particulars and information relating to the Customer, any Account or any Instruction to any of the following persons at any time:
      (a) all courts, law enforcement agencies and relevant Authorities in Brunei Darussalam where the disclosure is required by law;
      (b) any person which BFB or any Officer in good faith considers to be appropriate for the purpose of providing the Services, including any agents, contractors or third party service provider which have agreed to perform works or services for BFB in connection with and which affect or may affect the operation of any Account or Service or Internet Banking;
      (c) any person in connection with the use or maintenance of any Account or Service or the provision by BFB of any service to the Customer or any person who owns, operates, provides or maintains any part of any system or equipment relevant to the provision of Internet Banking or any Service;
      (d) any guarantor or surety of any indebtedness, liability or obligation of the Customer, including any person who provides any security to BFB for any such indebtedness, liability or obligation; or
      (f) any other person at any time where the particulars of any Account were inadvertently divulged, revealed or disclosed to or accessed by such person through no wilful default of BFB or its Officers.

      11. Suspension, Variation and Termination of Internet Banking Service and Other Provisions
      11.1 The Service may be suspended or terminated by BFB at its sole discretion at any time either with respect to any Service or any service or facility provided incidental to the Service without any obligation of prior notice to the Customer.

      11.2 Internet Banking may be varied by BFB at any time either with respect to any Service or any service or facility provided through Internet Banking or generally by giving reasonable notice thereof to the Customer.

      11.3 The Customer may terminate this Agreement by giving at least thirty (30) days prior written notice thereof to BFB.

      11.4 If the Customer commits a material breach of this Agreement or becomes insolvent, BFB may terminate this Agreement with immediate effect with notice to the Customer.

      11.5 Termination shall be without prejudice to any rights of either party which may have accrued up to the date of such termination and the rights to terminate this Agreement are not intended to be exclusive but shall be in addition to every other remedy or right now or hereafter existing.

      11.6 The Customer must ensure that the Customer does not effect any acts after the termination of this Agreement which will or may potentially compromise or affect the security of Internet Banking or the systems/securities of any other Internet Banking customers.

      11.7 Where the Customer utilises any Service or any service or facility provided through Internet Banking, the Customer shall be deemed to have agreed to all the terms and conditions relating to the provision of such Service or service or facility which are then imposed.

      12. Disclaimer
      12.1 In addition and without prejudice to any other right or remedy which BFB may have (at law or otherwise), so long as BFB acts in good faith in acting upon or carrying out any Instruction, BFB shall not be liable to the Customer in any respect for any loss suffered by the Customer caused by or arising in any way from BFB's execution or implementation of that Instruction or any matter arising there from.

      12.2 BFB shall not be liable to the Customer for any Loss caused by or arising from any one or more of the following events or matters, howsoever caused or occurring:
      (a) any incompatibility between the Customer's equipment and Internet Banking, including but not limited to any adverse outcome, damage, loss, disruption, violation, irregularity or failure arising from the use of or reliance on computer hardware software, electronic devices, online networks and/or Internet browsers;
      (b) any virus, default, defect, deficiency, harmful component or malfunction in and/or any breakdown, disruption or failure of any software or any telecommunications, computer or other electronic equipment or system (whether or not owned, operated or maintained by BFB, the Customer, any Customer User, or any other person and whether or not used in the provision or operation of any Account or Service), including but not limited to:

      1. the inability or failure of any such software, equipment or system to accept and/or recognize and/or properly and accurately store, process and/or transmit dates or data incorporating or relying on dates, or the processing, storage and/or transmission of any inaccurate date or data by virtue of such inability or failure of any such equipment or system;
      2. the failure of any such software, equipment or system (including any terminal) to accept, recognise or process any User ID, OTP or Password or Instruction; and
      3. the transmission of any virus to any such software, equipment or system;
      (c) any unauthorised or negligent use and/or access to information relating to the Customer's Account(s), instructions and other instructions issued by the Customer to BFB as a result of the Customer's use of Internet Banking (except where such access is obtained as a result of such BFB's gross negligence or wilful default);
      (d) any loss or theft of any Customer User's User ID(s), OTP(s), Password(s) and/or Hardware Token(s);
      (e) any failure or refusal by BFB to effect any instructions given by the Customer or any Instructions, due to any order of court, notice, directive or any statute, regulation or by-law;
      (f) any error(s) in transmission of the Customer's instructions or any other instructions, data or information of the Customer's that ought to be transmitted through Internet Banking;
      (g) any inaccurate or incomplete instructions or any other instructions, data or information that might be transmitted through the Internet Banking by the Customer to BFB;
      (h) any failure of the Customer to follow the latest instructions, procedures, directions or recommendations for use of the Service;
      (i) any delay in the payment, delivery or non-delivery of any document or material whatsoever under this Agreement, including any delay by third parties;
      (j) any delay or refusal by the Customer to execute Instructions or other instructions which may be transmitted through the Service;
      (k) any loss resulting from the Customer's reliance on any news, reports or any other information that may be provided as part of, or by means of the Services or Internet Banking;
      (l) any loss associated with system failures, processing errors, software defects, operating mistake, hardware breakdowns, capacity, inadequacies, network vulnerabilities, control weaknesses, security shortcomings, malicious attacks, hacking incidents, fraudulent actions and inadequate recovery capabilities which may arise despite BFB's best efforts;
      (m) any disclosure of any information to third parties arising as a result of the Customer's own negligence or failure to keep the User ID(s), OTP(s), Password(s) confidential;
      (n) any cessation, interruption or delay in transmission or any wrongful interception of any instruction through any telecommunications, computer or other electronic equipment or system (whether or not owned, operated or maintained by BFB or by any other person and whether or not used in the provision or operation of any Account, Service or Internet Banking);
      (o) any corruption or loss of any data (whether stored in any equipment, terminal or system, whether belonging to or operated by BFB or the Customer) or instruction or in the course of transmission thereof through the Internet or any computer or any electronic or telecommunications equipment, terminal or system used or operated by BFB or any other person whether or not in connection with any Account or the provision or operation of any Service or Internet Banking, including any errors generated in the transmission of any data or Instruction;
      (p) any cessation or interruption of the availability or operation of the Service;
      (q) any failure or refusal of BFB or any other person to accept or honour any instruction;
      (r) any inaccuracy or incompleteness in any information obtained from the use of any facility or service; and
      (s) any breach of any of BFB obligations or duties to the Customer caused by or arising from any one or more of the events stated or out in the foregoing sub-paragraphs of this Clause 13.2.

      12.3 Without prejudice to the generality of the foregoing and notwithstanding any provision to the contrary in this Agreement or in any other agreement between BFB and the Customer, BFB shall not in any event be liable to the Customer for any indirect or consequential Loss, or for punitive damages, whether arising from any breach of BFB's obligations to the Customer or otherwise.

      12.4 No representation or warranty is made or given by BFB to the Customer or any person and no obligation or liability is assumed by BFB to the Customer or any person as regards the availability or continued availability or operation of any Service or any service or facility through Internet Banking or any telecommunication or electronic equipment, system or terminal (whether or not provided, operated or maintained by BFB or otherwise) notwithstanding any provision to the contrary in this Agreement.

      12.5 Without prejudice to any of the provisions herein, the Customer shall not make any claim or commence any legal proceedings against BFB in respect of any loss incurred or suffered by the provision or utilisation of Internet Banking or any transaction effected through Internet Banking for which BFB is liable to the Customer, more than one (1) year after the later of:
      (i) the date when the event causing such Loss occurred; and (ii) the date of such transaction. Notwithstanding the earlier provisions of Clause 13, the Customer agrees that the Customer's sole remedy and BFB's maximum liability to the Customer in respect of any such Loss shall be limited to the prevailing monthly subscription fees imposed by BFB.

      13. General Indemnity
      13.1 In addition and without prejudice to any other right or remedy of BFB (whether under any other provisions of this Agreement or otherwise) the Customer shall indemnify and hold BFB harmless from and against any and all Loss suffered or incurred by BFB as a result of any of the following:
      (a) any failure by the Customer to comply with any of the terms and conditions of this Agreement;
      (b) BFB relying or acting on or carrying out any Instruction in any manner permitted under this Agreement;
      (c) any change in any Applicable Laws;
      (d) any act, omission or thing done or caused to be done by BFB in connection with or referable to this Agreement or any Account or Service through no wilful default of the Bank, including but not limited to the disclosure by any Officer to any person of any information relating to any Service or Account or Instruction, whether by inadvertence or otherwise; or
      (e) any virus, default, defect, deficiency or malfunction in and or any breakdown, disruption or failure of any software or any telecommunications, computer or other electronic equipment or system owned, operated and/or maintained by or on behalf of BFB, due to or caused by the Customer or any of the Customer Users accessing and/or utilising Internet Banking.

      14. Force Majeure
      14.1 In the event that BFB is unable to perform any of its obligations under this Agreement either in entirety or in part, by reason of causes beyond its reasonable control, including (but not limited to) malfunction/failure of equipment, computer systems, tele/data communications and services, fire, flood, explosion, acts of elements, acts of God, acts of terrorism, war, accidents, epidemics, strikes, lockouts, power blackouts or failure, labour disputes, regulatory requirements/demands, the performance of BFB's obligations shall be suspended for so long as the disabling events shall persist and the Customer agrees not to hold BFB liable for any delay, loss, damage or inconvenience howsoever caused in connection with any of the disabling events as aforementioned.

      15. Miscellaneous
      15.1 BFB may amend, vary or supplement any terms or conditions of this Agreement by giving notice thereof to the Customer by any means BFB deems fit, and any such amendment, variation or supplement shall take effect as between the Customer and BFB as from the date specified in such notice or in the absence thereof as from the date of such notice.

      15.2 If any of the terms and conditions herein becomes illegal, invalid or unenforceable in any respect, the legality, validity or enforceability of any other term or condition shall remain intact.

      15.3 No failure to exercise or enforce and no delay in exercising or enforcing on the part of BFB of its rights under any of the terms and conditions of this Agreement or relating to any Account or Service shall operate as a waiver thereof nor shall it in any way prejudice or affect the right of BFB afterwards to act strictly in accordance with the powers conferred on BFB under such terms and conditions.

      15.4 This Agreement may, at BFB's discretion, be translated into a language other than the English language. The Customer agrees that such translation shall only be for its convenience and in the event of any ambiguity, discrepancy or omission as between the English text and any translated text, the English text shall prevail.

      15.5 Any and all notices to be given under this Agreement must be communicated by post, facsimile transmission, electronic mail or through Internet Banking or by online messages posted on the Website or the web application. If by post the notice will be taken to have been received within five (5) days after posting by BFB to the postal address most recently notified by the Customer and if by facsimile transmission, electronic mail, through Internet Banking or by online messages posted on the Website, immediately on dispatch.

      15.6 Where BFB introduces new services as part of the Services, BFB may provide them on supplementary terms which will be notified to the Customer in accordance with this Agreement.

      15.7 The Customer agrees that the records kept by BFB shall be conclusive evidence of the Customer's dealings with BFB in relation to the Services.

      15.8 The Customer agrees not to dispute the validity, accuracy or authenticity of any evidence of Instructions and communications transmitted in any electronical form between the parties. The Customer further agrees that all such records shall be binding upon the Customer and that the Customer will not be entitled to dispute the validity or authenticity of the same.

      15.9 The Customer agrees that all instructions and communications that meet the operating standards and requirements of BFB shall be deemed to be as good as and given the same effect as written and/or signed documentary communications by BFB.

      15.10 Nothing in this Agreement shall affect any right of set-off or combination which BFB has in relation to any Accounts which the Customer accesses through Internet Banking.

      16. Contracts (Rights of Third Parties) Act
      16.1 A person who or which is not party or privy to this Agreement shall not have any rights under this Agreement.

      17. Regulations
      17.1 BFB is required to act in accordance with the local laws and regulations operating in Brunei Darussalam and various jurisdictions which relate to the prevention of money laundering, terrorist financing and the provision of financial and other services to any persons or entities which may be subject to sanctions ("Regulations"). BFB may take any action which it, in its sole and absolute discretion, considers appropriate to comply with the Regulations.

      17.2 BFB will not be liable for loss (whether indirect or consequential and including, without limitation, loss of profit or interest) or damage suffered by any party arising out of:
      (a) any delay or failure of BFB in performing any of its duties under this Agreement or other obligations caused in whole or in part by any steps which BFB, in its sole and absolute discretion, consider appropriate to take in accordance with the Regulations; or
      (b) the exercise of any of BFB's rights under this Agreement.

      18. Governing Law And Jurisdiction
      18.1 This Agreement shall be governed by and construed in accordance with the laws of Brunei Darussalam.

      18.2 The Customer agrees to submit to the exclusive jurisdiction of the Courts of Brunei Darussalam.

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Important update
19 September 2023

We would like to inform you that with effect from 31 October 2023, Business i-Banking service will no longer be operational, and this will be replaced with our new Baiduri b.Digital Business service.

If your company has not transitioned to b.Digital Business, please ensure that every existing user provides the following by 8 October 2023 through the Business i-Banking Inbox:
  • User’s full name
  • User’s valid Identification Card (IC) or Passport
  • User’s mobile number
  • User's company assigned email address (General company email is not accepted e.g., [email protected])

Alternatively, you can complete the b.Digital Business Amendment Form and submit the form(s) directly to Baiduri Digital Hub, Ground Level, Baiduri Bank Headquarters.

Every user will receive a notification email at their registered email address, once they have been migrated and activated on the b.Digital Business service.

Companies who have not moved to b.Digital Business after 31 October 2023 can re-apply as a new subscriber to the b.Digital Business service. This will require additional documentations to be submitted as part of the application. Refer “Required Documents” here.

Important notice: Our Business i-Banking service will be deactivated soon. To ensure continued access and a smooth transition to the new Baiduri b.Digital Business, please provide your full name, IC, email address and mobile number via Business i-Banking Inbox. If we do not receive updated details from all authorised users, your company will not be migrated to the new platform and a fresh application will be required. For assistance, contact us at [email protected] or call 2268 637/8/9 during business hours. Thank you for your cooperation.

To strengthen our online security measures, effective 8 January 2024, we will introduce the cooling period feature on our Baiduri b.Digital Personal web and mobile app to prevent unauthorised access.

Click here for more information.

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