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Revised Branch Hours
Find out our current hours of operations during the latest control measures, phone numbers for appointment bookings and more.

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REVISED BRANCH HOURS DURING COVID-19

In accordance with the latest control measures issued by the Ministry of Health, our branches are operating with revised hours.

To support national efforts in containing the spread of COVID-19, please visit our branches only when absolutely necessary. Bank safely from home with Baiduri b.Digital Personal which gives you round-the-clock access to a range of services.

Branch

Banking Hours

Main branch, Baiduri Bank Headquaters

Kiulap branch

Muara Town branch

Seria branch

Kuala Belait branch

Serusop branch

Tanjong Bunut branch

Tutong branch

Monday to Thursday

9:00am to 3:00pm

Friday and Saturday

9:00am to 11:30am

Sunday Closed

The Mall branch

Supa Save Gadong branch

Monday to Thursday and Saturday

11:00am to 5:00pm

Friday

11.00am to 12:00pm

2:00pm to 5:00pm

Sunday Closed

Times Square branch

Closed

Appointments for branch services

We strongly encourage you to make an appointment for the following services to reduce queuing time:

Card application, renewal, collection and disputes

Reactivating dormant accounts

Personal and Corporate Account opening

Loan applications

You can make appointments through calling our 24-hour Customer Helpline at 2449666.

Please note that priority will be given to customers with appointments.

For consultations with Baiduri Prestige Relationship Managers, you can make an appointment by calling the numbers below:

- Prestige Main-Branch 2268550/2268548
- Prestige Serusop 2343288 Ext 18
- Prestige Kuala Belait 3330650 Ext 106
- Prestige Seria 3222438 Ext 213
Baiduri Finance


Branch

Banking Hours

Head Office, Sumbangsih Mulia

Kuala Belait branch

Monday to Thursday

9:00 am to 3:00 pm

Friday

9:00 am to 11:30 am

Saturday

9:00 am to 11:00 am

Sunday Closed

Baiduri Finance will only be accepting customers on appointment basis. You can make appointments for the following services:

Section

Service

Contact

Customer Support

  • HP Account Enquiries
  • Loan Account Transfer (Tukar Nama)
  • Loan Restructure (Pecah Agreement)
  • Certificate of Balance, Transaction History and Payment Schedule Requests

Whatsapp Hotline:

710 8427 or 710 8612

HP care - Insurance and Road Tax Renewal

  • Insurance and Road Tax Renewal and Delivery
  • Life Insurance - MTHP/MRTA

Whatsapp Hotline:

726 6800

Bluecard Assistance

  • Bluecard Collection and Enquiries
  • Ceased Letters

Baiduri Finance General Line: 242 6800 Ext. 1023

Bluecard Services Hotline: 887 1023

  • Credit Management

    Services

    Whatsapp No.

    HP payment management

    8713783 / 8723783

    Recovery and Tender

    8733783

    HP deferment

    8743783 /8803783

  • Bluecard

    Services

    Whatsapp No.

    1. Bluecard deposit refund
    2. Bluecard withdrawal for vehicles that are more than 7 years old and requires inspection
    3. Collection of cease letter

    8871023

  • General Services

    Services

    Whatsapp No.

    1. HP account enquiries
    2. Loan account transfer (tukar nama)
    3. Loan restructure (pecah agreement)
    4. Requests for certificate of balance, transaction history and payment schedule

    7108427 / 7108612 / 7122497

  • Savings

    Services

    Whatsapp No.

    Fixed Deposits, Multi Rate Savings Account (MRSA) and Multi Tier Savings Accounts (MTSA)

    7122493

  • HP Care

    Services

    Whatsapp No.

    1. Insurance and road tax renewal and delivery
    2. Life insurance (MTHP/MRTA)

    7266800

  • HP Sales

    Services

    Whatsapp No.

    HP Online

    8928484

    Application for Hire Purchase of used cars

    7204449

    Jati Transport/QAF Group

    8750182

    NBT Group (Lexus & Toyota)

    8733813/8750183

    Boustead

    8750183/7195008

    Maju Motors/PAD Motors/Econ Motors

    7296889

    Grand Motors

    7191898

    GHK Motors/Daha Trading

    8737898

    Setia Motors

    7188143

    Indera Motors/LKM/Lao Motors/Happy Motoring

    8986060

    TCY Motors (PEUGEOT & SSANGYONG)

    8750182/8986060

    All car dealers in KB

    8738829

Baiduri Capital


Monday to Thursday: 9:00 am to 3:00 pm
Friday: 9:00 am to 11:30 am
Saturday & Sunday: Closed

For assistance or enquiry, call us at 2268593 or email [email protected]. We strongly encourage you to make an appointment and to visit our office only when necessary.

PERUBAHAN WAKTU PERBANKAN SEMASA COVID-19

Selaras dengan langkah pengawalan daripada Kementerian Kesihatan, terdapat beberapa perubahan pada waktu operasi cawangan kami.

Atas usahasama bagi membendung penularan wabak COVID-19, kami menyarankan awda untuk mengunjungi cawangan kami apabila perlu sahaja. Sila gunakan aplikasi Baiduri b.Digital Personal untuk keperluan perbankan harian awda.

Cawangan

Waktu Perbankan

Cawangan Utama, Ibu Pejabat Bank Baiduri

Cawangan Kiulap

Cawangan Muara

Cawangan Seria

Cawangan Kuala Belait

Cawangan Serusop

Cawangan Tanjong Bunut

Cawangan Tutong

Isnin hingga Khamis

9:00 pagi hingga 3:00 petang

Jumaat dan Sabtu

9:00 pagi hingga 11:30 pagi

Ahad Tutup

Cawangan The Mall

Cawangan Supa Save Gadong

Isnin hingga Khamis dan Sabtu

11:00 pagi hingga 5:00 petang

Jumaat

11:00 pagi hingga 12:00 tengah hari

2:00 petang hingga 5:00 petang

Ahad Tutup

Cawangan Times Square

Tutup

Temujanji bagi perkhidmatan cawangan

Kami menyarankan awda untuk membuat temujanji bagi perkhidmatan berikut bagi mengurangkan waktu menunggu:

Permohonon, pengambilan, pembaharuan atau pembatalan kad

Pengaktifan semula akaun

Pembukaan Akaun Peribadi atau Korporat

Permohonan pinjaman

Untuk membuat temujanji, awda boleh menghubungi Talian Bantuan Pelanggan 24-jam kami di 244 9666

Sila ambil maklum bahawa keutamaan akan diberikan kepada pelanggan yang membuat temujanji

Untuk membuat temujanji dengan Baiduri Prestige, sila hubungi talian dibawah:

- Prestige Cawangan Utama: 2268550/2268548
- Prestige Serusop: 2343288 ext 18
- Prestige Seria: 3222438 ext 213

Baiduri Finance


Cawangan

Banking Hours

Cawangan Sumbangsih Mulia

Cawangan Kuala Belait

Isnin hingga Khamis

9:00 pagi hingga 3:00 petang

Jumaat

9:00 pagi hingga 11:30 pagi

Sabtu

9:00 pagi hingga 11:00 pagi

Ahad Tutup

Baiduri Finance hanya menerima pelanggan yang membuat temujanji sahaja. Awda boleh membuat temujanji bagi perkhidmatan berikut:

Section

Service

Contact

Customer Support

  • HP Account Enquiries
  • Loan Account Transfer (Tukar Nama)
  • Loan Restructure (Pecah Agreement)
  • Certificate of Balance, Transaction History and Payment Schedule Requests

Whatsapp Hotline:

710 8427 or 710 8612

HP care - Insurance and Road Tax Renewal

  • Insurance and Road Tax Renewal and Delivery
  • Life Insurance - MTHP/MRTA

Whatsapp Hotline:

726 6800

Bluecard Assistance

  • Bluecard Collection and Enquiries
  • Ceased Letters

Baiduri Finance General Line: 242 6800 Ext. 1023

Bluecard Services Hotline: 887 1023

  • Pengurusan Kredit

    Perkhidmatan

    Nombor Whatsapp

    Pengurusan pembayaran Sewa Beli

    8713783 / 8723783

    Pemulihan dan Tender

    8733783

    Penangguhan pembayaran Sewa Beli

    8743783 /8803783

  • Bluekad

    Perkhidmatan

    Nombor Whatsapp

    1. Pembayaran balik deposit Bluekad
    2. Pengeluaran Bluekad bagi kenderaan yang lebih dari 7 tahun dan memerlukan pemeriksaan
    3. Pengambilan surat Cease

    8871023

  • Perkhidmatan Am

    Perkhidmatan

    Nombor Whatsapp

    1. Pertanyaan akaun Sewa Beli
    2. Pemindahan akaun pinjaman (tukar nama)
    3. Penyusunan semula pinjaman (pecah agreement)
    4. Permintaan Sijil Imbangan, sejarah transaksi dan jadual pembayaran

    7108427 / 7108612 / 7122497

  • Simpanan

    Perkhidmatan

    Nombor Whatsapp

    Deposit Tetap, Akaun Multi-Rate Savings (MRSA) dan Akaun Multi-Tier Savings (MTSA)

    7122493

  • HP Care

    Perkhidmatan

    Nombor Whatsapp

    1. Pembaharuan Insurans dan Cukai Jalan dan penghantaran
    2. Insurans Hayat (MTHP / MRTA)

    7266800

  • HP Sales

    Perkhidmatan

    Nombor Whatsapp

    HP Online

    8928484

    Permohonan Sewa Beli kenderaan terpakai

    7204449

    Jati Transport/QAF Group

    8750182

    NBT Group (Lexus & Toyota)

    8733813/8750183

    Boustead

    8750183/7195008

    Maju Motors/PAD Motors/Econ Motors

    7296889

    Grand Motors

    7191898

    GHK Motors/Daha Trading

    8737898

    Setia Motors

    7188143

    Indera Motors/LKM/Lao Motors/Happy Motoring

    8986060

    TCY Motors (PEUGEOT & SSANGYONG)

    8750182/8986060

    Kesemua peniaga kenderaan di Kuala Belait

    8738829

Baiduri Capital


Isnin hingga Khamis: 9:00 pagi hingga 3:00 petang
Jumaat: 9:00 pagi hingga 11:30 pagi
Sabtu dan Ahad: Tutup

Untuk sebarang pertanyaan, sila hubungi kami di talian 2268593 atau melalui e-mel ke [email protected]. Kami menyarankan awda untuk membuat temujanji dan mengunjungi pejabat kami apabila perlu sahaja.

GET IN TOUCH WITH US

Contact our customer support team if you have any further questions. We are here to help you.

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