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BAIDURI BANK UNVEILS NEW LOOK FOR ITS MALL BRANCH
27th January 2015

Bandar Seri Begawan, 27 January 2015 – Baiduri Bank today officially re-launched its branch at The Mall, Gadong following recent major renovation and upgrading works. The opening ceremony was officiated by the Bank’s Chief Executive Officer, Mr. Pierre Imhof, who was joined by 11 of the Bank’s pioneer customers in the symbolic cutting of the ribbon.

In his welcome remarks, Mr. Imhof thanked the guests for their loyalty and confidence in Baiduri Bank, adding “It is an honour for us to have our pioneer customers who are still active with us here today. They have been a part of us throughout our 20 year journey, and we look forward to continuing our journey together with them into the future”. 

The Bank’s Mall Branch first began operations in 2004, setting the record as the first bank in Brunei with an in-mall outlet as well as operating 7 days a week. 

Elaborating on the branch upgrade, Mr. Imhof said, “Our branch network configuration project is a part of our initiatives to enhance customer experience.  We constantly upgrade our branches to meet evolving customer needs. The investments we are making to this branch will make for a more welcoming environment for customers to carry out their banking transactions as well as a conducive working environment for our staff.  This, we believe, is key to enhancing overall customer experience.”

The refurbished branch features modern and contemporary décor to reflect the dynamism and innovative spirit of Baiduri Bank and offers full banking services to individuals and businesses as well as complimentary personal financial planning consultation. The upgraded premises also have free Wi-Fi as well as more ATMs to cater to the growing number of customers transacting electronically.

Following the launch, guests were taken on a tour of the branch premises led by Ms. Alvina Chung, Regional Manager of Brunei-Muara District and Dayang Vivi Rudynanissmah Hj Mamud, Manager of the Mall Branch.

Also present at the ceremony were Mr. Ti Eng Hui, Deputy CEO of Baiduri Bank, Mr. Andrew Young, Deputy General Manager - Operations Management Division, Diversification & Strategic Development, Haji Haliluddin bin Dato Haji Talib, General Manager of Baiduri Finance, Pengiran Azaleen bin Pengiran Dato Haji Mustapha, Head of Retail Banking and Branch Network and a host of senior executives from the Bank.

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