YOU ARE IN PERSONAL BANKING
Key Features & Benefits
How do I send money?
1. Visit any Baiduri Bank branch
2. Complete the “Customer Information Form”
3. Present your original valid Brunei IC (for Bruneian residents) or original valid Brunei IC and passport (for foreign residents)
4. A Western Union Gold Card will be issued to you once your registration has been accepted.
How do I collect my money?
What do I need to bring in order to collect my money?
Please get these details ready:
Simply locate the ‘Tracking’ link on the homepage of our website. Then type in the sender’s name and Money Transfer Control Number for the latest status of your money transfer. Generally, money transfers are paid in cash. However, in some countries, we may use a money transfer check or pay-out card.
1. You must be a Baiduri Bank customer
2. You must hold a Western Union Gold Card.
1. Visit any Baiduri Bank branch
2. Complete the “Customer Information Form”
3. Present your original valid Brunei IC (for Bruneian residents) or original valid Brunei IC and passport (for foreign residents)
4. A Western Union Gold Card will be issued to you once your registration has been accepted.
GET IN TOUCH WITH US
Contact our customer support team if you have any further questions. We are here to help you.
A new change is coming
We will be introducing a new online business banking service, bringing new and improved features to enhance your experience with us. The new service will be rolled out to all customers in phases and our existing Baiduri Business i-Banking service will remain available to you, until such time you have been successfully migrated to the new service.
What you need to do now
To minimise any disruptions to the new service rollout, it is important that we have a record of the most current and valid details of all your existing Baiduri Business i-Banking user(s). This information is mandatory to allow your existing user(s) to proceed with first-time login to the new online business banking service.
*Note: We are currently rolling out our new online business banking service, Baiduri b.Digital Business to existing customers in phases. For users who have not yet received their new login credentials, please continue to access the Business i-Banking service for your online banking needs. For more information, please contact our Customer Helpline at +673 2449666 or email us at [email protected]