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Remit Money
Send money to your loved ones quickly and securely wherever they are

OVERVIEW
Remit money using Western Union Money Transfer Service to your loved ones at Baiduri Bank.

Key Features & Benefits

1Payment in minutes is subject to agent location, hours of operation and differences in time zones.

2In certain countries, the send money service is not available; customers can only receive money.

3In addition to the transfer fee, Western Union also profits from the exchange currencies.

  • Sending Money
  • Receiving Money
  • Eligibility Criteria
  • Fees & Charges
  • Sending Money

    Sending Money

    How do I send money?

    1. Visit your nearest Baiduri Bank.
    2. Western Union Money Transfer service is available at all Baiduri Bank branches except for Times Square. Branches are open from 9:00am till 4:00pm (Monday to Friday) and Saturday 9:00am till 11:30pm. The Mall and Supa Save branches are open from 9:30am to 9:30pm (Monday To Friday) and 10:30am to 8:30pm (Sunday and Public Holiday). All Branches are closed from 12:00pm till 2:00pm on Fridays.
    3. If you haven’t done so, complete a Western Union Gold Card application form and submit along with your original valid government-issued photo identification. 
    4. Give the Agent your payment together with the necessary fees in cash. 
    5. The Agent will then give you a receipt and your Money Transfer Control Number (MTCN). 
    6. Put your signature on the receipt. Transaction is complete. 

    Relay the necessary information to your beneficiary, such as the sender’s name, amount sent, MTCN, and the country the money was sent from. In the case of Direct to Bank service to Philippines and Indonesia, the money will be transferred to the receiver’s bank account.

    In case of a new receiver, please ask for the “New Instruction” form and fill in receiver information and the country of send.

    You must be a Baiduri Bank customer to continue using Western Union services at our branches. You are not required to main an account with the Bank.

    • Click here for steps to register as a Baiduri Bank customer

      1. Visit any Baiduri Bank branch
      2. Complete the “Customer Information Form”
      3. Present your original valid Brunei IC (for Bruneian residents) or original valid Brunei IC and passport (for foreign residents)
      4. A Western Union Gold Card will be issued to you once your registration has been accepted.

  • Receiving Money

    Receiving Money

    How do I collect my money?

    1. Visit your nearest Baiduri Bank.
    2. Complete the ‘To Receive Money’ form and hand it to the Agent with your current original valid government-issued photo identification and Money Transfer Control Number. 
    3. You’ll be given a Receipt. Read through it thoroughly and then put your signature on it. 
    4. The Agent will then hand you the Receipt and your money. 
    5. In the case of Direct to Bank service to Philippines and Indonesia, the money will be transferred to the receiver’s bank account. 


    What do I need to bring in order to collect my money? 

    Please get these details ready:

    1. The sender’s full name (that is, first, middle and last names).
    2. The country where the money was sent. 
    3. The amount that was sent. 
    4. The Money Transfer Control Number (MTCN). 
    5. Your government-issued identification with photo. 



    How do I find out if my money is ready to be collected? 

    Simply locate the ‘Tracking’ link on the homepage of our website. Then type in the sender’s name and Money Transfer Control Number for the latest status of your money transfer. Generally, money transfers are paid in cash. However, in some countries, we may use a money transfer check or pay-out card. 

  • Eligibility Criteria

    Eligibility Criteria

    1. You must be a Baiduri Bank customer
    2. You must hold a Western Union Gold Card.

    • Click here for steps to register as a Baiduri Bank customer

      1. Visit any Baiduri Bank branch
      2. Complete the “Customer Information Form”
      3. Present your original valid Brunei IC (for Bruneian residents) or original valid Brunei IC and passport (for foreign residents)
      4. A Western Union Gold Card will be issued to you once your registration has been accepted.

  • Fees & Charges
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