YOU ARE IN PERSONAL BANKING

Remit Money
Send money to your loved ones quickly and securely wherever they are

OVERVIEW
Remit money using Western Union Money Transfer Service to your loved ones at Baiduri Bank.

Key Features & Benefits

1Payment in minutes is subject to agent location, hours of operation and differences in time zones.

2In certain countries, the send money service is not available; customers can only receive money.

3In addition to the transfer fee, Western Union also profits from the exchange currencies.

  • Sending Money
  • Receiving Money
  • Eligibility Criteria
  • Fees & Charges
  • Other Information
  • Sending Money

    Sending Money

    How do I send money?

    1. Visit your nearest Baiduri Bank.
    2. You can visit Yayasan, SupaSave and The Mall branch which are open 7 days a week from 9am until 10am except Yayasan till 4pm only. All remaining branches are open from Monday till Friday, 9am-4pm and Saturday 9am-12pm. 
    3. If you haven’t done so, complete a Western Union Gold Card application form and submit along with your original valid government-issued photo identification. 
    4. Give the Agent your payment together with the necessary fees in cash. 
    5. The Agent will then give you a receipt and your Money Transfer Control Number (MTCN). 
    6. Put your signature on the receipt. Transaction is complete. 

    Relay the necessary information to your beneficiary, such as the sender’s name, amount sent, MTCN, and the country the money was sent from. In the case of Direct to Bank service to Philippines and Indonesia, the money will be transferred to the receiver’s bank account.

    In case of a new receiver, please ask for the “New Instruction” form and fill in receiver information and the country of send.


    What do I need to bring in order to send money? 

    Bring your current original valid government-issued photo identification and cash to cover your payment and fees. You can also bring along your Western Union Gold Card which helps to speed up your transaction.


    How much money can I send? 

    Western Union, based on information from the Ministry of Finance, has rules on the sending limit and may enforce these rules anytime. It is advisable to check with your local Western Union Agent for details. In other countries, you may send as much as you wish. However, for certain amounts to certain countries, you may be asked to provide additional information or documentations.


    How do I know if my money transfer has been received?

    Simply locate the ‘Tracking’ link on the homepage of Western Union website. Then type in the sender’s name and Money Transfer Control Number for the latest status of your money transfer. You can also contact the toll-free number +673-801 4572 for updates.


    Does Western Union offer any kind of protection for online auctions and other transactions?

    No. Remember, to protect yourself, never send money to someone you do not know. If you think you have been scammed, please contact Baiduri Bank or Western Union immediately.


  • Receiving Money

    Receiving Money

    How do I collect my money?

    1. Visit your nearest Baiduri Bank.
    2. Complete the ‘To Receive Money’ form and hand it to the Agent with your current original valid government-issued photo identification and Money Transfer Control Number. 
    3. You’ll be given a Receipt. Read through it thoroughly and then put your signature on it. 
    4. The Agent will then hand you the Receipt and your money. 
    5. In the case of Direct to Bank service to Philippines and Indonesia, the money will be transferred to the receiver’s bank account. 


    What do I need to bring in order to collect my money? 

    Please get these details ready:

    1. The sender’s full name (that is, first, middle and last names).
    2. The country where the money was sent. 
    3. The amount that was sent. 
    4. The Money Transfer Control Number (MTCN). 
    5. Your government-issued identification with photo. 



    How do I find out if my money is ready to be collected? 

    Simply locate the ‘Tracking’ link on the homepage of our website. Then type in the sender’s name and Money Transfer Control Number for the latest status of your money transfer. Generally, money transfers are paid in cash. However, in some countries, we may use a money transfer check or pay-out card. 

  • Eligibility Criteria

    Eligibility Criteria

    You must have a Western Union Gold Card.

    To apply, you are required to follow the steps below:-
    1. Complete a Western Union Gold Card application form
    2. Submit form with your original valid government issued photo identification.

  • Fees & Charges
  • Other Information

    Other Information

    Where can I find a Western Union?

    Western Union counters are available at all Baiduri Bank branches nationwide. You can also visit Western Union dedicated centres located The Mall, Seria and Kuala Belait branches.

    Who uses the Western Union Money Transfer Service? 

    Anyone who needs to send or receive money in a fast, convenient and reliable manner.

    Example:
    Those who support relatives or friends.
    Travellers in emergency situations.
    Someone sending money as a gift

I am interested to find out more

GET IN TOUCH WITH US

Contact our customer support team if you have any further questions. We are here to help you.

You are about to enter a third party website & Baiduri Bank Group's privacy policy will cease to apply.
Baiduri Bank Group makes no warranties as to the status of this link or information contained in the website you are about to access.

Do you wish to proceed?
Click to login to our user-friendly online banking sites.
Ooops!
Generic Popup