How do I send money?
- Visit your nearest Baiduri Bank.
- Western Union Money Transfer service is available at all Baiduri Bank branches except for Times Square. Branches are open from 9:00am till 4:00pm (Monday to Friday) and Saturday 9:00am till 12:00pm. The Mall and Supa Save branches are open from 9:30am to 9:30pm (Monday To Friday) and 10:30am to 8:30pm (Sunday and Public Holiday). All Branches are closed from 12:00pm till 2:00pm on Fridays.
- If you haven’t done so, complete a Western Union Gold Card application form and submit along with your original valid government-issued photo identification.
- Give the Agent your payment together with the necessary fees in cash.
- The Agent will then give you a receipt and your Money Transfer Control Number (MTCN).
- Put your signature on the receipt. Transaction is complete.
Relay the necessary information to your beneficiary, such as the sender’s name, amount sent, MTCN, and the country the money was sent from. In the case of Direct to Bank service to Philippines and Indonesia, the money will be transferred to the receiver’s bank account.
In case of a new receiver, please ask for the “New Instruction” form and fill in receiver information and the country of send.
What do I need to bring in order to send money?
Bring your current original valid government-issued photo identification and cash to cover your payment and fees. You can also bring along your Western Union Gold Card which helps to speed up your transaction.
How much money can I send?
Western Union, based on information from the Ministry of Finance, has rules on the sending limit and may enforce these rules anytime. It is advisable to check with your local Western Union Agent for details. In other countries, you may send as much as you wish. However, for certain amounts to certain countries, you may be asked to provide additional information or documentations.
How do I know if my money transfer has been received?
Simply locate the ‘Tracking’ link on the homepage of Western Union website. Then type in the sender’s name and Money Transfer Control Number for the latest status of your money transfer. You can also contact the toll-free number +673-801 4572 for updates.
Does Western Union offer any kind of protection for online auctions and other transactions?
No. Remember, to protect yourself, never send money to someone you do not know. If you think you have been scammed, please contact Baiduri Bank or Western Union immediately.
