Temporary closure of counters

16 August 2021

Dear valued customers,

In accordance with the latest control measures issued by the Ministry of Health (MOH), our counters will only be accepting customers through making appointments.

You can make appointments for the following services:




Customer Support

  • HP Account Enquiries
  • Loan Account Transfer (Tukar Nama)
  • Loan Restructure (Pecah Agreement)
  • Certificate of Balance, Transaction History and Payment Schedule Requests

Whatsapp Hotline:

710 8427 or 710 8612

HP care - Insurance and Road Tax Renewal

  • Insurance and Road Tax Renewal and Delivery
  • Life Insurance - MTHP/MRTA

Whatsapp Hotline:

726 6800

Bluecard Assistance

  • Bluecard Collection and Enquiries
  • Ceased Letters

Baiduri Finance General Line: 242 6800 Ext. 1023

Bluecard Services Hotline: 887 1023

Thank you for your understanding and cooperation.


Contact our customer support team if you have any further questions. We are here to help you.

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*Note: We are currently rolling out our new online business banking service, Baiduri b.Digital Business to existing customers in phases. For users who have not yet received their new login credentials, please continue to access the Business i-Banking service for your online banking needs. For more information, please contact us at [email protected] or call 2268 637/8/9 during business hours.

Important notice: Our Business i-Banking service will be deactivated soon. To ensure continued access and a smooth transition to the new Baiduri b.Digital Business, please provide your full name, IC, email address and mobile number via Business i-Banking Inbox. If we do not receive updated details from all authorised users, your company will not be migrated to the new platform and a fresh application will be required. For assistance, contact us at [email protected] or call 2268 637/8/9 during business hours. Thank you for your cooperation.
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