Go Green with eStatements

Get your credit card statements in the most convenient, secure and environmentally friendly way

From 1 October 2017, you will start receiving your Baiduri Credit Card statements in electronic form through email if you have provided us with a valid email address. Your eStatements will also be available on Baiduri Personal i-Banking, if you are a registered user of the service.

We will cease sending out all credit card statements by post from January 2018.

What You Have To Do

To check if you have registered your email address or to update your email address, please contact our 24/7 Customer Helpline on +673 2449666.

To register for Baiduri Personal i-Banking, please visit your nearest Baiduri Bank branch or our eBanking Centre in Kiarong.

Frequently Asked Questions

Why should I go paperless?

eStatements are:
  • Secured - Your eStatements will be sent directly to your email inbox and you will be given a password to open and view your eStatements.
  • Convenient - Say goodbye to the hassle of filing and organising your paper statements. Just download to save them or you can easily retrieve them from your email inbox or Personal i-Banking account.
  • Environmentally friendly - save paper, save trees and help conserve the environment!

Do I have to pay for the eStatement service?

No. This is a free service.

Will I still be receiving my paper statements by mail?

No. By March 2018, we will stop sending out paper statements. You can still request for statement printouts at branch counters but the following charges will apply:
  • BND5 per statement cycle for statements within the last 12 months
  • BND10 per statement cycle for statements older than 12 months

I already have a Baiduri Personal i-Banking account, will I still be receiving eStatements through email?

Yes. However, you can choose not to receive your eStatements through email by signing an instruction form at any Baiduri Bank branch.

Credit Card eStatement Terms & Conditions:

  • eStatements will be sent by email to Cardmembers' registered email addresses.
  • eStatements will also be available via Baiduri Personal i-Banking.
  • Cardmembers will no longer be receiving paper statements from January 2018.
  • Paper statements may be requested from branch counter but will be subject to the fee for retrieval of statement as indicated in the Bank's Tariff of Charges for Cards.
  • The Bank reserves the right to reject any requests for paper statements
  • Cardmembers are responsible to ensure that the Bank has their updated email addresses at all times.
  • The Bank shall not be liable in any manner for any disruption, communication, electrical or network failure that may result in the eStatements being incomplete, unavailable or delayed in transmission.
*Applicable to eligible Debit or Credit Cards only.
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