Digital Hub
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Digital Banking
FREQUENTLY ASKED QUESTIONS

1) What is the Digital Hub?

  • The Digital Hub is a dedicated resource centre that showcases Baiduri Bank’s latest digital banking platforms including b.Digital Personal, b.Digital Personal Mobile App, Business i-Banking and MerchantSuite.

  • There are also dedicated counters to handle all your digital banking queries and feedback. We can also assists you with digital payment services such as telegraphic transfers, setting up standing instructions and online payroll management
2) What do I do if I need help with navigating some of the digital banking platforms offered by the Bank?
  • If you need help navigating any of our digital banking services, our well-trained staff can take you through an online demo and provide the guidance you need, either in-person at the Digital Hub or over the phone.

3) How can I contact the Digital Hub via phone?

  • Please call 2449666 for assistance.
4) What do I do if I need assistance AFTER office hours?

  • You can call 2449666 for more assistance.

5) Where is the Digital Hub located?
  • The Digital Hub is located on Ground Floor, Baiduri Bank Headquarteres at 1 Jalan Gadong Bandar Seri Begawan.

Please click on the questions to expand the answers.

 

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