Notice
Reduced fee for ACH (Automated Clearing House) or Direct Credit for transactions processed through Baiduri b.Digital Personal or Business effective 1 January 2024.

An award-winning Bank

Industry awards and accolades serve as a testament to a bank’s commitment to excellence, innovation, and customer service. It also helps boost employee morale, as it validates their hard work and dedication. Baiduri Bank has a long history of winning major local and international accolades, and this year is no different with prestigious honours that consolidate our position as an industry leader and trusted institution.

Best Retail Bank in Brunei 2025
Baiduri Bank was named Best Retail Bank in Brunei at The Excellence in Retail Financial Services International Awards 2025, marking its third consecutive win. This recognition highlights the Bank’s continued leadership in retail banking, driven by digital innovation, financial strength, and a commitment to enhancing banking experiences.
Brunei Employee Engagement of the Year – Banking 2025
Baiduri Bank was recognised for its commitment to employee development and workplace engagement, winning the ‘Brunei Employee Engagement of the Year – Banking’ award at the Asian Management Excellence Awards 2024 for the second consecutive year. This accolade reaffirms the Bank’s focus on leadership growth, talent mobility, and a strong workplace culture, reinforcing its position as a top employer in Brunei.
Bank of the Year 2024
Baiduri Bank has been recognised as the ‘Bank of the Year 2024’ by The Banker, a globally renowned publication by the Financial Times, UK. This prestigious accolade marks the 16th time the Bank has received this honour, reaffirming our position as a leader in Brunei’s banking industry. The award reflects Baiduri Bank’s commitment to driving innovation, operational excellence, and delivering value to its customers and the community.
Best Bank in Brunei 2024
Baiduri Bank was honoured as the ‘Best Bank in Brunei’ at the Euromoney Awards for Excellence 2024 by the leading UK-based financial publication, Euromoney. This is the third consecutive year that the Bank has earned this accolade. The award recognises the Bank’s solid financial performance and its ongoing commitment to digital transformation. This recognition reflects the Bank’s focus on innovation and its efforts to provide enhanced banking services.


Best Banking Group for Brunei 2024
World Finance, a renowned international financial publication based in the UK, has named Baiduri Bank as the ‘Best Banking Group for Brunei 2024’. This prestigious award acknowledges our resilient business model and our unwavering commitment to forward-thinking approach for a seamless banking experience and prioritizing innovative partnerships. This accolade marks our 16th year of being recognised by World Finance, underscoring our continued excellence in the banking sector.
Best Bank in Brunei 2024
Global Finance has awarded Baiduri Bank the title of the country winner in its annual World’s Best Banks 2024: Asia-Pacific awards, marking the Bank’s ninth consecutive win with this awarding body. Global Finance commended Baiduri Bank for its outstanding financial performance and operational efficiency, highlighting the Bank's impressive improvements in key financial indicators over the past year.
Best Retail Bank in Brunei 2024
Baiduri Bank has been honoured as the ‘Best Retail Bank in Brunei 2024’ by The Asian Banker, a leading provider of strategic intelligence in the financial services industry. This marks the second consecutive year Baiduri Bank has received this prestigious award, highlighting its outstanding retail performance driven by technological advancements and customer-centric initiatives.
Domestic Retail Bank of the Year for Brunei 2024
For the twelfth consecutive year, Baiduri Bank has been awarded the ‘Domestic Retail Bank of the Year for Brunei’ at the Asian Banking & Finance Retail Banking Awards 2024. This award celebrates our innovative retail banking products, services, and solutions that enhance customer experience, accessibility, and convenience.
  • Awards in 2023
    Best Banking Group for Brunei 2023
    World Finance, a leading international financial publication based in the UK, named Baiduri Bank named as the ‘Best Banking Group for Brunei 2022’. The award is in recognition of the resilience of our robust business model and continuous efforts to provide a seamless banking experience. This marks our fifteenth year of achieving this accolade
    Best Bank in Brunei 2023
    Baiduri Bank was honoured as the ‘Best Bank in Brunei’ at the Euromoney Awards for Excellence 2023 by the leading UK-based financial publication, Euromoney. This is the second consecutive year that the Bank has earned this accolade. The award recognises the Bank’s strong financial growth in 2022, despite challenging global market conditions, as well as our commitment to digitalisation.
    Best Retail Bank in Brunei 2023
    Baiduri Bank was honoured as the ‘Best Retail Bank in Brunei 2023’ by The Asian Banker, a leading provider of strategic intelligence in the financial services industry. This prestigious award acknowledges our outstanding retail performance, attributed mainly to leveraging technology to enhance our retail service offerings, capitalise on market opportunities, and meet evolving customer needs.
    Best Bank in Brunei 2023
    Global Finance has awarded Baiduri Bank the title of the country winner in its annual World’s Best Banks 2023: Asia Pacific awards, marking the Bank’s eight consecutive win with the awarding body.

Upgraded Credit Rating
Baiduri Bank achieved a major milestone in June 2022 when Standard & Poor’s (S&P) Global Ratings upgraded our long-term credit rating from BBB+
to A-. This marks the first time the Bank has achieved an A- rating since the first rating in 2014.

According to S&P, our credit rating was upgraded to reflect their expectation that we will maintain good capital buffers as a result of prudent capital management. Strong profitability and profit retention were also cited as key reasons.

The A-credit rating is a significant achievement for Baiduri Bank and a testament to the Bank’s financial strength and stability. It will also allow Baiduri Bank to access international financial markets more easily and at more favourable terms.


Successful PCI-DSS recertification
Baiduri Bank’s commitment to the highest data security standards resulted in successful recertification of our Payment Card Industry Data Security Standard (PCI-DSS), for the ninth consecutive year. This is an important milestone for us and a testament to our commitment to meet and exceed PCI-DSS standards.

ControlCase, a Qualified Security Assessor (QSA) and global provider of Compliance, Information Security, and Risk Management Solutions, assessed and certified Baiduri Bank as PCI-DSS V3.2.1 compliant in October 2022.

As technology advances, providing a secure environment for customer data takes high levels of importance. Our focus remains firm on continuously improving our systems and operations to address evolving threats and challenges.
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Important update
19 September 2023

We would like to inform you that with effect from 31 October 2023, Business i-Banking service will no longer be operational, and this will be replaced with our new Baiduri b.Digital Business service.

If your company has not transitioned to b.Digital Business, please ensure that every existing user provides the following by 8 October 2023 through the Business i-Banking Inbox:
  • User’s full name
  • User’s valid Identification Card (IC) or Passport
  • User’s mobile number
  • User's company assigned email address (General company email is not accepted e.g., [email protected])

Alternatively, you can complete the b.Digital Business Amendment Form and submit the form(s) directly to Baiduri Digital Hub, Ground Level, Baiduri Bank Headquarters.

Every user will receive a notification email at their registered email address, once they have been migrated and activated on the b.Digital Business service.

Companies who have not moved to b.Digital Business after 31 October 2023 can re-apply as a new subscriber to the b.Digital Business service. This will require additional documentations to be submitted as part of the application. Refer “Required Documents” here.

Important notice: Our Business i-Banking service will be deactivated soon. To ensure continued access and a smooth transition to the new Baiduri b.Digital Business, please provide your full name, IC, email address and mobile number via Business i-Banking Inbox. If we do not receive updated details from all authorised users, your company will not be migrated to the new platform and a fresh application will be required. For assistance, contact us at [email protected] or call 2268 637/8/9 during business hours. Thank you for your cooperation.

To strengthen our online security measures, effective 8 January 2024, we will introduce the cooling period feature on our Baiduri b.Digital Personal web and mobile app to prevent unauthorised access.

Click here for more information.

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