- We enrich our customers' financial well-being through our global outlook, local touch and win-win collaborations
- We empower diverse segments of society across life stages, including the underserved
- We engage through meaningful experiences and long-term value creation for our stakeholders
Trustworthy
Inclusivity
Empathy
Enterprising
Established in 1994, Baiduri Bank is a member of Baiduri Bank Group, one of the largest providers of financial products and services in Brunei Darussalam.
Subsidiaries
Multiple Service Delivery Channels
Shareholders
World Class Local
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2024
In 2024, Baiduri Bank was awarded ‘Best Bank in Brunei 2024’ by Global Finance, ‘Best Banking Group, Brunei 2024’ by World Finance, ‘Domestic Retail Bank of the Year, Brunei 2024’ by the Asian Banking & Finance, ‘Best Retail Bank in Brunei 2024’ by the Asian Banker and won the ‘Brunei Employee Engagement of the Year - Banking' award at the prestigious Asian Management Excellence Awards by Asian Business Review.
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2023
In 2023, Baiduri Bank was awarded ‘Best Retail Bank in Brunei 2023’ by the Asian Banker, ‘Best Banking Group, Brunei 2023’ by World Finance, ‘Best Bank in Brunei 2023’ by Euromoney, ‘Domestic Retail Bank of the Year Brunei 2023’ by the Asian Banking & Finance and ‘Best Bank in Brunei 2023’ by Global Finance.
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2022
In 2022, Baiduri Bank was awarded the ‘Best Bank in Asia-Pacific’ for Brunei from Global Finance magazine, the ‘Best Banking Group’ for Brunei from World Finance, the ‘Best Bank’ for Brunei from Euromoney, the ‘Domestic Retail Bank of the Year’ for Brunei from Asian Banking & Finance and the ‘Bank of the Year’ from the Banker.
Baiduri Finance was also awarded ‘Finance Company of the Year’ for Brunei from Asian Banking & Finance for the very first time.
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2021
In 2021, Baiduri Bank was recognised as the ‘Best Banking Group for Brunei’ and ‘Best in Corporate Governance & CSR’ by International Investor; ‘Best Banking Group for Brunei’ and ‘Best Mobile Banking App for Brunei’ by World Finance; the Gold Award for the ‘Most Innovative and Sustainable Office Design’ for its headquarters in the Employee Experience Awards 2021 by Human Resources Online; and the ‘Domestic Retail Bank of the Year for Brunei’ and ‘Marketing and Brand Initiative of the Year for Brunei’ from Asian Banking & Finance.
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2020
In 2020, Baiduri Bank was awarded the ‘Best Banking Group for Brunei’ and ‘Best Mobile Banking App’ from World Finance; ‘Domestic Retail Bank for Brunei’ from Asian Banking & Finance; and the ‘Best Bank in Asia-Pacific for Brunei’ from Global Finance.
Ratings and Certifications
Baiduri Bank is also the only bank in Brunei to be PCI-DSS certified to the latest version 3.2.1.
Leadership and Innovation
Renowned for its strength, commitment and innovation in the Brunei market, Baiduri Bank has many ‘firsts’ to its name. Among some of the firsts are:
- The first to offer in-store and in-mall banking seven days a week.
- The first to launch the internationally accepted Visa electron debit card, Mastercard electronic CashCard and Visa payWave.
- The first to receive PCI-DSS Certification for card payment systems and processes.
- The first and only bank to provide money remittance facilities under the Western Union Agency.
- The first and only bank to introduce multi-currency ATM dispensing Euros, US dollars, Singapore dollars and Brunei dollars.
- The first bank to offer online securities trading through its subsidiary, Baiduri Capital.
International Operating Standards
As good corporate citizens, the Baiduri Bank Group is committed to helping community development. Our corporate social responsibility (CSR) framework comprises three key pillars – Social, Economy and Environment.
Social
Engaging with the local community is an important aspect of our CSR. We regularly hold events for the betterment of our community in the areas of empowering the vulnerable, inculcating a volunteerism mindset, arts and culture as well as sports.
Economy
We strive to create a competitive marketplace by improving the overall financial literacy of the general public, promote a better business environment, improve business relations, upskilling key demographics and supporting entrepreneurship.
Environment
Our environmental CSR aims to reduce any damaging effects on the environment from our business activities promoting zero waste, supporting green causes and businesses, and raising awareness on climate issues.
In our efforts to co-create and become a more integral member of our community, we welcome any interested parties who wish to build strong, sustainable partnerships with us, to email the CSR Team at [email protected] with a proposal.
