YOU ARE IN PERSONAL BANKING
Trustworthy
Inclusivity
Empathy
Enterprising
Established in 1994, Baiduri Bank is a member of Baiduri Bank Group, one of the largest providers of financial products and services in Brunei Darussalam.
Subsidiaries
Multiple Service Delivery Channels
Shareholders
World Class Local
In 2022, Baiduri Bank was awarded the ‘Best Bank in Asia-Pacific’ for Brunei from Global Finance magazine, the ‘Best Banking Group’ for Brunei from World Finance, the ‘Best Bank’ for Brunei from Euromoney, the ‘Domestic Retail Bank of the Year’ for Brunei from Asian Banking & Finance and the ‘Bank of the Year’ from the Banker.
Baiduri Finance was also awarded ‘Finance Company of the Year’ for Brunei from Asian Banking & Finance for the very first time.
In 2021, Baiduri Bank was recognised as the ‘Best Banking Group for Brunei’ and ‘Best in Corporate Governance & CSR’ by International Investor; ‘Best Banking Group for Brunei’ and ‘Best Mobile Banking App for Brunei’ by World Finance; the Gold Award for the ‘Most Innovative and Sustainable Office Design’ for its headquarters in the Employee Experience Awards 2021 by Human Resources Online; and the ‘Domestic Retail Bank of the Year for Brunei’ and ‘Marketing and Brand Initiative of the Year for Brunei’ from Asian Banking & Finance.
In 2020, Baiduri Bank was awarded the ‘Best Banking Group for Brunei’ and ‘Best Mobile Banking App’ from World Finance; ‘Domestic Retail Bank for Brunei’ from Asian Banking & Finance; and the ‘Best Bank in Asia-Pacific for Brunei’ from Global Finance.
Ratings and Certifications
Leadership and Innovation
Renowned for its strength, commitment and innovation in the Brunei market, Baiduri Bank has many ‘firsts’ to its name. Among some of the firsts are:
International Operating Standards
As good corporate citizens, the Baiduri Bank Group is committed to helping community development. Our corporate social responsibility (CSR) framework comprises three key pillars – Social, Economy and Environment.
Social
Engaging with the local community is an important aspect of our CSR. We regularly hold events for the betterment of our community in the areas of empowering the vulnerable, inculcating a volunteerism mindset, arts and culture as well as sports.
Economy
We strive to create a competitive marketplace by improving the overall financial literacy of the general public, promote a better business environment, improve business relations, upskilling key demographics and supporting entrepreneurship.
Environment
Our environmental CSR aims to reduce any damaging effects on the environment from our business activities promoting zero waste, supporting green causes and businesses, and raising awareness on climate issues.
In our efforts to co-create and become a more integral member of our community, we welcome any interested parties who wish to build strong, sustainable partnerships with us, to email the CSR Team at [email protected] with a proposal.
GET IN TOUCH WITH US
Contact our customer support team if you have any further questions. We are here to help you.
A new change is coming
We will be introducing a new online business banking service, bringing new and improved features to enhance your experience with us. The new service will be rolled out to all customers in phases and our existing Baiduri Business i-Banking service will remain available to you, until such time you have been successfully migrated to the new service.
What you need to do now
To minimise any disruptions to the new service rollout, it is important that we have a record of the most current and valid details of all your existing Baiduri Business i-Banking user(s). This information is mandatory to allow your existing user(s) to proceed with first-time login to the new online business banking service.
*Note: We are currently rolling out our new online business banking service, Baiduri b.Digital Business to existing customers in phases. For users who have not yet received their new login credentials, please continue to access the Business i-Banking service for your online banking needs. For more information, please contact us at [email protected] or call 2268 637/8/9 during business hours.
Important notice: Our Business i-Banking service will be deactivated soon. To ensure continued access and a smooth transition to the new Baiduri b.Digital Business, please provide your full name, IC, email address and mobile number via Business i-Banking Inbox. If we do not receive updated details from all authorised users, your company will not be migrated to the new platform and a fresh application will be required. For assistance, contact us at [email protected] or call 2268 637/8/9 during business hours. Thank you for your cooperation.
