YOU ARE IN PERSONAL BANKING

About Us
One of the largest providers of financial products and services in Brunei Darussalam

PURPOSE & VALUES
VISION
To be the leading and preferred financial partner, empowering individuals and businesses to achieve financial success in a changing world.

MISSION
Enriching, empowering & engaging the communities we serve in a responsible and sustainable way

  • We enrich our customers' financial well-being through our global outlook, local touch and win-win collaborations
  • We empower diverse segments of society across life stages, including the underserved
  • We engage through meaningful experiences and long-term value creation for our stakeholders

Values

Trustworthy

We value the trust placed in us by our customers, partners and colleagues, standing full-heartedly on the promises we make.

Inclusivity

We work as a team. Together we are at our best when we embrace diversity and work towards the greater good of the organization and society.

Empathy

We prioritise our customers' interests and seek to understand their needs betterthrough active listening.

Enterprising

We are courageous and innovative, always seeking better ways to add value and adapt quickly to changes in the market.

THE BEGINNING

Established in 1994, Baiduri Bank is a member of Baiduri Bank Group, one of the largest providers of financial products and services in Brunei Darussalam.

Subsidiaries

Baiduri Finance, a wholly-owned subsidiary of Baiduri Bank came into existence in 1996 and is now the country's leading automobile finance company. Baiduri Capital, another wholly-owned subsidiary started operations in June 2015 offering securities trading services via their online trading platform. It now allows access to international stock markets comprising SGX, HKEx, BURSA Malaysia, China A-shares as well as the NASDAQ, NYSE and NYSE MKT LLC (AMEX).

Multiple Service Delivery Channels

Baiduri Bank’s branch network consists of 13 branches, a finance arm with two branches and 36 ATM locations, making it readily accessible to customers. The Bank also offers an enhanced internet banking service with two versions " for business and personal use. Baiduri's Personal i-Banking is also available in mobile app version known as Baiduri Mobile Banking.

Shareholders

The Bank’s shareholders are Baiduri Holdings and Darussalam Assets.

World Class Local

With a strong combination of local commitment and global expertise, the Group is acknowledged as one of the leading banks in the country with a track record of financial innovations and pioneering activities.

AWARDS & RECOGNITION

In 2019, the Baiduri Bank Group received four international awards. The Group was recognised as the “Best Banking Group for Brunei” for the eleventh consecutive year from World Finance, the “Domestic Retail Bank of the Year for Brunei” for the seventh year running, the “Best Bank in Asia-Pacific Region for Brunei” from Global Finance for the third time and the “Bank of the Year for Brunei” from The Banker for the fourteenth time.

Leadership and Innovation

Renowned for its strength, commitment and innovation in the Brunei market, Baiduri Bank has many ‘firsts’ to its name. Among some of the firsts are:

  1. The first to offer in-store and in-mall banking seven days a week.
  2. The first to launch the internationally accepted Visa electron debit card, Mastercard electronic CashCard and Visa payWave.
  3. The first to receive PCI-DSS Certification for card payment systems and processes.
  4. The first and only bank to provide money remittance facilities under the Western Union Agency.
  5. The first and only bank to introduce multi-currency ATM dispensing Euros, US dollars, Singapore dollars and Brunei dollars.
  6. The first bank to offer online securities trading through its subsidiary, Baiduri Capital.

International Operating Standards

Baiduri Bank’s wholly-owned subsidiary, Baiduri Finance is also certified to ISO9001:2015, the seal of quality management system.  To date, Baiduri Finance remains the only organization among finance companies in Brunei to have achieved this internationally recognized certification.

corporate responsibility

As good corporate citizens, the Baiduri Bank Group is committed to helping community development. Among others, the Group regularly provides financial support for organisations that help the differently-abled individuals in the country. The annual Baiduri Masters charity golf tournament is one such fundraising initiative in support of these organisations. Also included in Baiduri Bank Group’s CSR calendar is a Local Business Development programme in partnership with Asia Inc Forum which aims to nurture Bruneian MSMEs, a series of skills training workshops for local entrepreneurs known as the Baiduri SME Empowerment Series in partnership with DARe and a Ramadhan community programme - Let’s Give Back This Ramadhan, aimed at providing relief for underprivileged families in the country.

GET IN TOUCH WITH US

Contact our customer support team if you have any further questions. We are here to help you.

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