Co-creating with the community - About Us

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Reduced fee for ACH (Automated Clearing House) or Direct Credit for transactions processed through Baiduri b.Digital Personal or Business effective 1 January 2024.

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Let’s make a meaningful difference together

We embrace our commitment to fostering positive change in our community. Guided by our core values of Trustworthy, Inclusivity, Empathy, and Enterprising, our CSR framework comprises three key pillars: Social, Economy, and Environmental.

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Social pillar: nurturing communities, expanding engagement

Education empowerment

We believe education is the foundation of a prosperous society. Through partnerships with schools and educational institutions, we provide scholarships, mentorship programs, and resources to empower the next generation.

Community outreach programmes

Baiduri Bank actively engages with local communities by organising health and wellness programs, volunteer activities, cultural events, and supporting initiatives that promote social cohesion.

Financial literacy and inclusivity

We strive for financial literacy and inclusivity. Our initiatives focus on providing financial education, improving financial literacy and providing the tools to build a secure financial future.

Economic pillar: empowering futures, innovative entrepreneurship

Small business support

Baiduri Bank champions entrepreneurship by supporting small businesses and supporting micro-enterprises. Through tailored financial solutions, mentorship programs, and networking opportunities, we aim to nurture a thriving ecosystem of local businesses.

Upskilling and reskilling

Our economic responsibility extends to job creation and skill development. We invest in training programs, seminars and partnerships that equip individuals with the skills needed for the evolving job market.

Environmental pillar: preserving the planet, sustainable development

Sustainability initiatives

From reducing our carbon footprint through implementing energy-efficient practices to green architecture, we strive to ensure our planet stays healthy for generations to come.

Paperless banking

We are actively transitioning towards paperless banking solutions. By embracing digital innovation, we contribute to a reduction in paper usage and environmental conservation.

Green partnerships

We collaborate with environmental organisations to support initiatives such as tree planting, waste reduction, and education, working towards a greener future.

Join us and play a part in making a difference.

At Baiduri Bank Group, we are dedicated to creating meaningful and lasting change. Join us on our CSR journey and be a part of our initiatives as we strive to make a positive impact, one community at a time. Together, we can co-create a more sustainable and inclusive future.

If you’re interested in collaborating with us on a CSR initiative, email your proposal to [email protected]

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Get in touch

We are here to help you. Contact our customer support team if you have any further questions. Here are ways you can get in touch with us.

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Important update
19 September 2023

We would like to inform you that with effect from 31 October 2023, Business i-Banking service will no longer be operational, and this will be replaced with our new Baiduri b.Digital Business service.

If your company has not transitioned to b.Digital Business, please ensure that every existing user provides the following by 8 October 2023 through the Business i-Banking Inbox:

User’s full name
User’s valid Identification Card (IC) or Passport
User’s mobile number
User's company assigned email address (General company email is not accepted e.g., [email protected])

Alternatively, you can complete the b.Digital Business Amendment Form and submit the form(s) directly to Baiduri Digital Hub, Ground Level, Baiduri Bank Headquarters.

Every user will receive a notification email at their registered email address, once they have been migrated and activated on the b.Digital Business service.

Companies who have not moved to b.Digital Business after 31 October 2023 can re-apply as a new subscriber to the b.Digital Business service. This will require additional documentations to be submitted as part of the application. Refer “Required Documents” here.

Important notice: Our Business i-Banking service will be deactivated soon. To ensure continued access and a smooth transition to the new Baiduri b.Digital Business, please provide your full name, IC, email address and mobile number via Business i-Banking Inbox. If we do not receive updated details from all authorised users, your company will not be migrated to the new platform and a fresh application will be required. For assistance, contact us at [email protected] or call 2268 637/8/9 during business hours. Thank you for your cooperation.

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Proceed

To strengthen our online security measures, effective 8 January 2024, we will introduce the cooling period feature on our Baiduri b.Digital Personal web and mobile app to prevent unauthorised access.

Click here for more information.

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