From 1 April 2024, we have implemented new updates to our Privacy Policy
17 October 2020

Bandar Seri Begawan, 17 October 2020 – For the seventh year running, Baiduri Bank reaffirmed its commitment to ensuring its customer data is protected to the highest standard when it was recertified to the latest Payment Card Industry Data Security Standard (PCI-DSS) V3.2.1.

The PCI-DSS Standard covers a number of aspects related to protecting customer confidentiality and data such as the handling of data by the Bank’s systems, guarding against theft of data as well as internet-based intrusions among others.

According to Simon Hansman, Chief Technology Officer of Baiduri Bank, “Privacy protection and data security are areas that Baiduri Bank attach great importance to. PCI-DSS certification represents an important milestone for data security in our day-to-day operations.”

The CEO of Baiduri Bank, Ti Eng Hui, further elaborated “We were first certified PCI-DSS compliant in 2014 with V2.0. Throughout the years, we have strengthened our data security technology and capabilities to provide our customers with the highest quality of service with the highest industry data security standard. This certification is testament to our commitment in putting our customers data and protection as our utmost priority.”

The Payment Card Industry Data Security Standard is used by all major card brands as the common security standard for their compliance programmes. PCI-DSS Version 3.2.1, the latest and most current standard consists of steps that mirror security best practices such as building and maintaining a secure network and systems, protecting cardholder data, maintain a vulnerability management program, implementing strong access control measures, regular monitoring and testing of the network and maintaining an information security policy.

The standard has been endorsed by major card brands (Visa, Mastercard, Discover Network, American Express and JCB) to safeguard customer information and mandates that merchants and service providers meet and maintain stringent security standards when they process and transmit cardholder data.

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Important update
19 September 2023

We would like to inform you that with effect from 31 October 2023, Business i-Banking service will no longer be operational, and this will be replaced with our new Baiduri b.Digital Business service.

If your company has not transitioned to b.Digital Business, please ensure that every existing user provides the following by 8 October 2023 through the Business i-Banking Inbox:
  • User’s full name
  • User’s valid Identification Card (IC) or Passport
  • User’s mobile number
  • User's company assigned email address (General company email is not accepted e.g., [email protected])

Alternatively, you can complete the b.Digital Business Amendment Form and submit the form(s) directly to Baiduri Digital Hub, Ground Level, Baiduri Bank Headquarters.

Every user will receive a notification email at their registered email address, once they have been migrated and activated on the b.Digital Business service.

Companies who have not moved to b.Digital Business after 31 October 2023 can re-apply as a new subscriber to the b.Digital Business service. This will require additional documentations to be submitted as part of the application. Refer “Required Documents” here.

Important notice: Our Business i-Banking service will be deactivated soon. To ensure continued access and a smooth transition to the new Baiduri b.Digital Business, please provide your full name, IC, email address and mobile number via Business i-Banking Inbox. If we do not receive updated details from all authorised users, your company will not be migrated to the new platform and a fresh application will be required. For assistance, contact us at [email protected] or call 2268 637/8/9 during business hours. Thank you for your cooperation.

To strengthen our online security measures, effective 8 January 2024, we will introduce the cooling period feature on our Baiduri b.Digital Personal web and mobile app to prevent unauthorised access.

Click here for more information.

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