From 1 April 2024, we have implemented new updates to our Privacy Policy
20 October 2021

Bandar Seri Begawan, 20 October 2021 – For the eighth consecutive year, Baiduri Bank demonstrated its commitment to the highest data security standard when it was recertified to Payment Card Industry Data Security Standard (PCI-DSS) V3.2.1.

The PCI-DSS Standard covers a number of aspects related to protecting customer confidentiality and data such as the handling of data by the Bank’s systems, guarding against theft of data as well as internet-based intrusions among others.

ControlCase, a global provider of Compliance, Information Security and Risk Management Solutions, assessed and certified Baiduri Bank as PCI-DSS V3.2.1 compliant on 5 October 2021.

Ti Eng Hui, CEO of Baiduri Bank stated, “We were first certified PCI-DSS compliant in 2014 with V2.0 and have kept up and improved in accordance to the increasingly stringent standards. We achieved this through strengthening our data security technology and capabilities to provide our customers with the quality of service they expect with the highest industry data security standard. Every year, we strive to provide the best means to ensure the security and protection of our customers’ data so as to strengthen and reinforce their confidence in us. We are proud to have received this significant international certification for 8 consecutive years, adding to our achievements in the field of banking”

Speaking on the achievement, Simon Hansman, Chief Technology Officer of Baiduri Bank, said “In keeping up with the highest industry standard, providing a secure environment for the data we manage is of the utmost importance. Privacy protection and data security are areas that Baiduri Bank prioritises.” He elaborated, “PCI-DSS certification represents an important milestone for data security in our day-to-day operations and our teams have worked very hard over the last few months to continue to meet the requirements.”

The Payment Card Industry Data Security Standard is used by all major card brands as the common security standard for their compliance programmes. PCI-DSS Version 3.2.1, the latest and most current standard consists of steps that mirror security best practices such as building and maintaining a secure network and systems, protecting cardholder data, maintain a vulnerability management program, implementing strong access control measures, regular monitoring and testing of the network and maintaining an information security policy.

The standard has been endorsed by major card brands (Visa, Mastercard, Discover Network, American Express and JCB) to safeguard customer information and mandates that merchants and service providers meet and maintain stringent security standards when they process and transmit cardholder data.

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Important update
19 September 2023

We would like to inform you that with effect from 31 October 2023, Business i-Banking service will no longer be operational, and this will be replaced with our new Baiduri b.Digital Business service.

If your company has not transitioned to b.Digital Business, please ensure that every existing user provides the following by 8 October 2023 through the Business i-Banking Inbox:
  • User’s full name
  • User’s valid Identification Card (IC) or Passport
  • User’s mobile number
  • User's company assigned email address (General company email is not accepted e.g., [email protected])

Alternatively, you can complete the b.Digital Business Amendment Form and submit the form(s) directly to Baiduri Digital Hub, Ground Level, Baiduri Bank Headquarters.

Every user will receive a notification email at their registered email address, once they have been migrated and activated on the b.Digital Business service.

Companies who have not moved to b.Digital Business after 31 October 2023 can re-apply as a new subscriber to the b.Digital Business service. This will require additional documentations to be submitted as part of the application. Refer “Required Documents” here.

Important notice: Our Business i-Banking service will be deactivated soon. To ensure continued access and a smooth transition to the new Baiduri b.Digital Business, please provide your full name, IC, email address and mobile number via Business i-Banking Inbox. If we do not receive updated details from all authorised users, your company will not be migrated to the new platform and a fresh application will be required. For assistance, contact us at [email protected] or call 2268 637/8/9 during business hours. Thank you for your cooperation.

To strengthen our online security measures, effective 8 January 2024, we will introduce the cooling period feature on our Baiduri b.Digital Personal web and mobile app to prevent unauthorised access.

Click here for more information.

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