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19 October 2020

(From Left) Yang Mulia Awang Ahmad Jefri bin Abdul Rahman, Member of the Board of Directors at Royal Brunei, Martin Aeberli, Acting CEO of Royal Brunei, the Guest of Honor, Yang Mulia Dato Seri Paduka Dr. Haji Abdul Manaf bin Haji Metussin, Deputy Minister of Finance and Economy, Mr Ti Eng Hui, the CEO of Baiduri Bank, and Mr Pierre Imhof, Member of the Board of Directors at Baiduri Bank in a group photo.

Bandar Seri Begawan, 19 October 2020 - Baiduri Bank, Brunei’s leading conventional bank, in collaboration with our national carrier, Royal Brunei Airlines (RB) introduced their latest suite of co-branded cards, the Royal Brunei Visa Debit and Credits Cards by Baiduri Bank, today. The launch event took place at the Baiduri Community Space, Baiduri Bank Headquarters.

Present as the guest of honour was Yang Mulia Dato Seri Paduka Dr Haji Abdul Manaf bin Haji Metussin, Deputy Minister of Finance and Economy (Economy), Ministry of Finance and Economy.

In his welcome remarks, Ti Eng Hui, CEO of Baiduri Bank said, “We are very proud of this collaboration between Baiduri Bank and our national carrier, Royal Brunei Airlines. We are pleased to build on a long-standing partnership with RB to launch yet another market first with the introduction of the Royal Brunei Visa Cards by Baiduri Bank.”

He further elaborated, “These Royal Brunei Visa cards cater to all customer segments. Though we are unable to travel at the moment, we can already start accumulating [Royal Skies] miles by using the card for our everyday spend, so when the borders open again, we will have enough miles to redeem flights for our next vacation.”

According to Yang Mulia Dato Seri Paduka Dr Haji Abdul Manaf bin Haji Metussin, Deputy Minister of Finance and Economy (Economy), Ministry of Finance and Economy, “RB and Baiduri Bank are two strong and proud Bruneian companies with a track record of innovation, product development and most importantly serving the communities through partnership and innovation. Strong desire by the iconic Bruneian Brands to collaborate in digital innovations, that the teams at Royal Brunei and Baiduri Bank have created the all new Royal Brunei Visa Cards. This launch creates the ultimate travel card in Brunei offering a new way to earn miles on everyday spending and activities. This is one of a number of digital innovations, partnerships and collaborations that RB has worked on over the past months preparing, strengthening and building a strong platform for travel recovery. We’ve seen across Brunei the widespread adoption of digital innovation accelerated as a result of COVID-19 with customer benefits ranging from food delivery, financial services, ecommerce ordering and, when the time is right, travel. As part of the Brunei Digital Economy Masterplan 2025, highlights the opportunities of strong further collaboration between the government, Government Linked Companies, private sectors, academia and consumers alike.”

Mr Martin Aeberli, the Acting CEO of RB also commented “This collaboration is very special for RB and as one the leading Bruneian brands on digital innovation, it is only right that we continue to innovate, collaborate and bring better guest experiences to many thousands of our Bruneian guests who are loyal and strong supporters of the National Carrier”

“We would like to congratulate our valued partners, Baiduri Bank and Royal Brunei for the launch of the co-branded travel cards. Although cross border travel has not resumed in many countries due to the pandemic, we introduced this product to Visa cardholders so that they can start earning their miles whenever they spend on their cards. Once travel restrictions are lifted across the world, cardholders can redeem rewards to make flight bookings or upgrade their flights. Another benefit of the card is that it is contactless enabled, making it easy for Visa cardholders to tap and pay at supermarkets and cafes in Brunei, or any merchant across the world that accept contactless payments. Our data shows that contactless payments usage is growing in strength in Brunei, and Bruneians are embracing it as a seamless and convenient mode of payment,” said Kunal Chatterjee, Visa Country Manager for Singapore & Brunei.

The event then proceeded to the official launching of the Royal Brunei Visa Cards where the cards were unveiled by the guest of honour, the CEO of Baiduri Bank as well as the Acting CEO of RB. A token of appreciation from Baiduri Bank and RB was then presented to the guest of honour.

Also present at the event were senior members of Baiduri Bank and Royal Brunei Airlines management teams.

Representatives from Baiduri Bank and Royal Brunei presenting the new suite of Royal Brunei Visa Cards by Baiduri Bank.

The Royal Brunei Visa Cards are the first co-branded payment and travel cards in Brunei equipped with the latest in contactless payment technologies. For those who love travelling, the Cards come with unsurpassed perks and privileges, including fast track to earning Royal Skies miles. Cardholders will earn miles at an attractive rate thorough everyday spending such as groceries, utilities and dining, and twice as much when they use their card at any Royal Brunei Customer Service Centre or online at

In addition, cardholders will enjoy up to 7kg additional baggage allowance on all RB flights and DragonPass membership privileges. Other benefits include year-round travel deals, comprehensive travel insurance coverage, access to Sky Lounge at Brunei International Airport at preferential rates, as well as global privileges offered by Visa.

With a choice of debit and credit cards, these benefits are now accessible to a wider group of consumers in Brunei, who can opt for the type of card best suited to their needs and lifestyle.

To coincide with the launch, all successful applicants for the Royal Brunei Visa Credit Cards will receive 4 years annual fee waiver and up to 6,000 Royal Skies miles provided that this is their first Baiduri card. On top of that, from 19 October 2020 to 24 January 2021, all Royal Brunei Visa Cardholders will automatically earn a lucky draw chance to win up to 100,000 miles when they activate their Card and an additional chance for every BND50 charged to their Card. Cardholders will also stand a chance to win Royal Skies Silver membership.

For the full terms and conditions of the promotion, visit Baiduri Bank’s website at Further information can also be obtained by calling the Bank’s 24-hour Customer Helpline at 244 9666, or via its accounts on Facebook, Instagram and Twitter.
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Important update
19 September 2023

We would like to inform you that with effect from 31 October 2023, Business i-Banking service will no longer be operational, and this will be replaced with our new Baiduri b.Digital Business service.

If your company has not transitioned to b.Digital Business, please ensure that every existing user provides the following by 8 October 2023 through the Business i-Banking Inbox:
  • User’s full name
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  • User’s mobile number
  • User's company assigned email address (General company email is not accepted e.g., [email protected])

Alternatively, you can complete the b.Digital Business Amendment Form and submit the form(s) directly to Baiduri Digital Hub, Ground Level, Baiduri Bank Headquarters.

Every user will receive a notification email at their registered email address, once they have been migrated and activated on the b.Digital Business service.

Companies who have not moved to b.Digital Business after 31 October 2023 can re-apply as a new subscriber to the b.Digital Business service. This will require additional documentations to be submitted as part of the application. Refer “Required Documents” here.

Important notice: Our Business i-Banking service will be deactivated soon. To ensure continued access and a smooth transition to the new Baiduri b.Digital Business, please provide your full name, IC, email address and mobile number via Business i-Banking Inbox. If we do not receive updated details from all authorised users, your company will not be migrated to the new platform and a fresh application will be required. For assistance, contact us at [email protected] or call 2268 637/8/9 during business hours. Thank you for your cooperation.

To strengthen our online security measures, effective 8 January 2024, we will introduce the cooling period feature on our Baiduri b.Digital Personal web and mobile app to prevent unauthorised access.

Click here for more information.

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