Discontinuation of Passbook Services
Effective 1 September 2025, passbook services will be discontinued as part of our sustainability efforts.
BAIDURI BANK CAPS OFF YEAR OF INDUSTRY RECOGNITION WITH BANK OF THE YEAR WIN
09 December 2025

Baiduri Bank has been awarded Bank of the Year: Brunei by The Banker, UK, one of the most prestigious accolades in global banking, highlighting the Bank’s progress in delivering solutions that drive growth and create long-term value for its stakeholders.

The Bank of the Year Awards celebrate the world’s leading financial institutions for exceptional performance across multiple sectors. Winners are selected based on their ability to demonstrate strong financial performance, sound strategy, and meaningful impact in their markets.

Speaking on the achievement, Ti Eng Hui, CEO of Baiduri Bank, said, “This award reflects the strength of our strategy and the commitment of our people. From expanding our regional presence to advancing financial literacy and driving sustainable growth, 2025 has been a year of purposeful progress. As we look ahead, our focus remains on creating long-term value for our customers, communities, and stakeholders through innovation and responsible growth.”

In 2025, Baiduri Bank advanced its regional and domestic ambitions through strategic initiatives that reinforced its position as a progressive financial institution. The opening of the Bank’s Singapore Representative Office expanded cross-border capabilities, while the launch of the Financial Wellness Centre promoted nationwide financial literacy.

Over the past year, the Bank has strengthened its sustainability agenda through the Baiduri Greenprint, a long-term framework embedding responsible practices across people, processes, and planet. The Bank also became a full member of the United Nations Global Compact (UNGC), reinforcing its pledge to sustainable practices aligned with international principles.

In addition to the recent recognition from The Banker, Baiduri Bank received multiple international accolades in 2025 from leading financial publications such as The Asian Banker and Euromoney, reflecting the Bank’s continued focus on strong governance, customer-centric innovation, and its role in advancing Brunei’s financial sector. Collectively, the awards signify a clear commitment to delivering progressive banking solutions while maintaining resilience and trust for the community it serves.

S&P Global Ratings also maintained Baiduri Bank’s credit rating at ‘A-/A-2’ with Stable Outlook in July 2025, reaffirming its strong financial position and prudent risk management.

For more information on Baiduri Bank’s products, services, and promotional campaigns, visit our website www.baiduri.com, follow Baiduri Bank on social media, visit our nearest branch, or call our 24-hour Customer Helpline at 244 9666.

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Important update
19 September 2023

We would like to inform you that with effect from 31 October 2023, Business i-Banking service will no longer be operational, and this will be replaced with our new Baiduri b.Digital Business service.

If your company has not transitioned to b.Digital Business, please ensure that every existing user provides the following by 8 October 2023 through the Business i-Banking Inbox:
  • User’s full name
  • User’s valid Identification Card (IC) or Passport
  • User’s mobile number
  • User's company assigned email address (General company email is not accepted e.g., [email protected])

Alternatively, you can complete the b.Digital Business Amendment Form and submit the form(s) directly to Baiduri Digital Hub, Ground Level, Baiduri Bank Headquarters.

Every user will receive a notification email at their registered email address, once they have been migrated and activated on the b.Digital Business service.

Companies who have not moved to b.Digital Business after 31 October 2023 can re-apply as a new subscriber to the b.Digital Business service. This will require additional documentations to be submitted as part of the application. Refer “Required Documents” here.

Important notice: Our Business i-Banking service will be deactivated soon. To ensure continued access and a smooth transition to the new Baiduri b.Digital Business, please provide your full name, IC, email address and mobile number via Business i-Banking Inbox. If we do not receive updated details from all authorised users, your company will not be migrated to the new platform and a fresh application will be required. For assistance, contact us at [email protected] or call 2268 637/8/9 during business hours. Thank you for your cooperation.

To strengthen our online security measures, effective 8 January 2024, we will introduce the cooling period feature on our Baiduri b.Digital Personal web and mobile app to prevent unauthorised access.

Click here for more information.

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