Discontinuation of Passbook Services
Effective 1 September 2025, passbook services will be discontinued as part of our sustainability efforts.
BAIDURI BANK EXPANDS BISAITAH RECYCLE INITIATIVE FOR 2026
01 May 2026

Baiduri Bank is bringing back its Bisaitah Recycle initiative for 2026, following a strong public response last year that saw over 153 kilogrammes of used festive packets collected, recycled and diverted from landfills.

Running from May to July 2026, the initiative encourages members of the public to recycle used or old festive packets by dropping them into designated collection bins at selected Baiduri Bank branches during opening hours. This year, the campaign has been expanded to six locations, making participation more accessible to communities across Brunei Darussalam.

For Bisaitah Recycle 2026, collection points have been extended to Baiduri Bank branches in Serusop, Amber Hills, Tutong and Kuala Belait, as well as Baiduri Finance Sumbangsih and the Baiduri Bank Headquarters.

The initiative is carried out in collaboration with Kawan Bumi, a local recycling partner that will conduct collection and recycling pick ups every two weeks throughout the campaign period, ensuring the proper handling and recycling of collected material.

Commenting on the initiative, Manuel Bulens, Deputy CEO, Consumer Banking, and Chairman of Baiduri Bank’s Sustainability Committee, said: “What really encouraged us was seeing how positively people responded last year. More than 150 kilogrammes of festive packets were recycled, which shows that small, simple actions can add up when the community comes together. By expanding the initiative this year and working closely with partners, we are hoping to make it even easier for the public to take part and do something good for the environment.”

Bisaitah Recycle reflects Baiduri Bank’s broader sustainability strategy, anchored in the three pillars of People, Process and Planet. The initiative promotes responsible waste management while encouraging community participation and more mindful festive practices. It also forms part of the Bank’s CSR efforts under the Environment pillar, supporting a long term approach to environmental stewardship and waste reduction.

By extending the campaign beyond the festive period and increasing the number of collection points, Baiduri Bank continues to make recycling more convenient and accessible, reinforcing the idea that small, collective actions can contribute to meaningful environmental outcomes.

Members of the public are invited to support this initiative by dropping off their used festive packets at participating branches during operating hours.

For more information on Baiduri Bank’s campaigns and products, customers may visit www.baiduri.com or follow the Bank’s social media channels.
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Important update
19 September 2023

We would like to inform you that with effect from 31 October 2023, Business i-Banking service will no longer be operational, and this will be replaced with our new Baiduri b.Digital Business service.

If your company has not transitioned to b.Digital Business, please ensure that every existing user provides the following by 8 October 2023 through the Business i-Banking Inbox:
  • User’s full name
  • User’s valid Identification Card (IC) or Passport
  • User’s mobile number
  • User's company assigned email address (General company email is not accepted e.g., [email protected])

Alternatively, you can complete the b.Digital Business Amendment Form and submit the form(s) directly to Baiduri Digital Hub, Ground Level, Baiduri Bank Headquarters.

Every user will receive a notification email at their registered email address, once they have been migrated and activated on the b.Digital Business service.

Companies who have not moved to b.Digital Business after 31 October 2023 can re-apply as a new subscriber to the b.Digital Business service. This will require additional documentations to be submitted as part of the application. Refer “Required Documents” here.

Important notice: Our Business i-Banking service will be deactivated soon. To ensure continued access and a smooth transition to the new Baiduri b.Digital Business, please provide your full name, IC, email address and mobile number via Business i-Banking Inbox. If we do not receive updated details from all authorised users, your company will not be migrated to the new platform and a fresh application will be required. For assistance, contact us at [email protected] or call 2268 637/8/9 during business hours. Thank you for your cooperation.

To strengthen our online security measures, effective 8 January 2024, we will introduce the cooling period feature on our Baiduri b.Digital Personal web and mobile app to prevent unauthorised access.

Click here for more information.

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