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BAIDURI BANK EXTENDS ASIAN BANKING & FINANCE RETAIL BANKING AWARD WIN STREAK TO 13 YEARS
11 July 2025

Baiduri Bank was recognised as Domestic Retail Bank of the Year – Brunei at the Asian Banking & Finance (ABF) Retail Banking Awards 2025 for the 13th consecutive year, underscoring its sustained excellence in financial performance, innovation, and customer-centric growth.

In awarding the title, Asian Banking & Finance commended Baiduri Bank for its “stellar performance in the past year, driven by strong financial health and effective management.”

The award coincides with the Bank’s regional expansion with the recent launch of the Singapore Representative Office. This strategic move will strengthen the Bank’s presence, promote its corporate and institutional banking capabilities, and deepen engagement with counterparty banks and financial institutions.

Commenting on the award, Ti Eng Hui, CEO of Baiduri Bank, said: “We are honoured to receive this recognition again from Asian Banking & Finance. It reflects the dedication of our people and the trust placed in us by our customers and partners. Over the past year, we have continued to strengthen our core, advance our regional diversification strategy, and invest in digital capabilities to better serve our customers. As we look ahead, we remain focused on delivering impactful financial solutions that are built on sound governance, innovation, and a deep understanding of the communities we serve.”

Lim Kian Chiong, Head of Retail Banking, and Brian Wong, Head of Wealth Management, received the award on behalf of Baiduri Bank at the awards ceremony in Singapore.

“This award reflects our continued efforts to redefine what banking means for our customers. At Baiduri Bank, we are committed to elevating the retail experience, whether it’s through intuitive platforms like Tap2Pay that enables small businesses to accept contactless payments using smartphones, or through programmes that empower customers to take charge of their financial wellness. Our focus remains on delivering personalised, forward-thinking solutions that not only meet evolving needs but also create meaningful impact in the lives of the customers we serve,” said Lim Kian Chiong.

This latest recognition adds to a growing list of accolades for Baiduri Bank in 2025, including Best Bank in Brunei by FinanceAsia, Best Bank – Brunei by Global Finance, Best Retail Bank in Brunei by The Asian Banker (TAB), and Best Managed Bank in Brunei at the TAB Global Leadership Achievement Awards 2025.

For more information on Baiduri Bank’s award recognitions, services, or regional initiatives including the Singapore Representative Office, visit www.baiduri.com, follow the Bank’s social media accounts, or call its 24-hour Customer Helpline at 244 9666.
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Important update
19 September 2023

We would like to inform you that with effect from 31 October 2023, Business i-Banking service will no longer be operational, and this will be replaced with our new Baiduri b.Digital Business service.

If your company has not transitioned to b.Digital Business, please ensure that every existing user provides the following by 8 October 2023 through the Business i-Banking Inbox:
  • User’s full name
  • User’s valid Identification Card (IC) or Passport
  • User’s mobile number
  • User's company assigned email address (General company email is not accepted e.g., [email protected])

Alternatively, you can complete the b.Digital Business Amendment Form and submit the form(s) directly to Baiduri Digital Hub, Ground Level, Baiduri Bank Headquarters.

Every user will receive a notification email at their registered email address, once they have been migrated and activated on the b.Digital Business service.

Companies who have not moved to b.Digital Business after 31 October 2023 can re-apply as a new subscriber to the b.Digital Business service. This will require additional documentations to be submitted as part of the application. Refer “Required Documents” here.

Important notice: Our Business i-Banking service will be deactivated soon. To ensure continued access and a smooth transition to the new Baiduri b.Digital Business, please provide your full name, IC, email address and mobile number via Business i-Banking Inbox. If we do not receive updated details from all authorised users, your company will not be migrated to the new platform and a fresh application will be required. For assistance, contact us at [email protected] or call 2268 637/8/9 during business hours. Thank you for your cooperation.

To strengthen our online security measures, effective 8 January 2024, we will introduce the cooling period feature on our Baiduri b.Digital Personal web and mobile app to prevent unauthorised access.

Click here for more information.

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