Baiduri Bank is proud to announce the renaming of The One branch, located at Batu Satu, as the Home Loan Centre (HLC), a dedicated hub for all mortgage loan services, including Property Investment Loans. This new centre centralises mortgage applications, giving clients direct access to a team of specialised Mortgage Loan Consultants.

The launch of the Home Loan Centre aligns with Baiduri Bank’s strategic focus on enhancing the customer experience by offering expert, personalised mortgage solutions. From first-time homebuyers to seasoned property investors, customers can expect dedicated support throughout the loan process.

Lim Kian Chiong, Head of Retail Banking at Baiduri Bank, stated, "The Home Loan Centre delivers tailored advice and solutions through our team of consultants, making the mortgage process more efficient and customer-centric. By bringing all mortgage services under one roof, we ensure our clients receive the expert attention they need to make informed decisions about their home loans."

Effective 25 September 2024, the Home Loan Centre will will focus solely on mortgage services. The centre will operate under regular branch hours. ATMs and Cash Deposit Machines (CDMs) will continue to be available for customer convenience.

To apply for a home loan, customers can visit Baiduri Bank’s website and access the online application portal by navigating to the “Loans” section. The application process, which takes less than 15 minutes, involves filling in the required details and submitting the form online. Once submitted, a member of the Baiduri Bank team will contact the customer within three working days to schedule an appointment at either the Home Loan Centre or their preferred branch.

Customers may also visit the Home Loan Centre directly for immediate consultation. For those visiting other Baiduri Bank branches, their details will be referred to the Home Loan Centre for follow-up. As the Home Loan Consultants are part of a mobile team, they may also assist customers directly at other branches, depending on availability.

For more information on Baiduri Bank Group’s products, services, and promotions, visit our website at www.baiduri.com, follow Baiduri Bank Group on social media, visit the nearest branch, or call our 24/7 customer helpline at 244 9666.