Discontinuation of Passbook Services
Effective 1 September 2025, passbook services will be discontinued as part of our sustainability efforts.
BAIDURI BANK MAINTAINS PCI-DSS CERTIFICATION FOR THE 12TH CONSECUTIVE YEAR
17 February 2026

Baiduri Bank has successfully maintained its compliance with the Payment Card Industry Data Security Standard (PCI-DSS) Version 4.0.1, marking a 12th consecutive year of certification.

PCI-DSS is an internationally recognised standard for securing cardholder data and payment transactions. Version 4.0.1 introduces enhanced and more flexible requirements designed to address evolving cyber threats, support innovation, and promote continuous security improvement. Baiduri Bank’s continued compliance reflects its ability to scale digital services while meeting increasingly rigorous security expectations.

The certification was conducted by ControlCase, a Qualified Security Assessor accredited by the PCI Security Standards Council, following a comprehensive assessment of the Bank’s systems, processes, and controls. Key areas reviewed included internet banking, card issuance, ATM and POS operations, fraud monitoring, and access management.

Commenting on the achievement, Simon Hansmann, Chief Information Officer of Baiduri Bank, said: “As the Bank continues to enhance its digital platforms and support higher transaction volumes, security must evolve in step with growth. Maintaining PCI-DSS v4.0.1 certification reflects how we design and operate our systems — with security embedded from the outset to enable innovation, resilience, and customer confidence. This milestone underscores our focus on building digital capabilities that are both scalable and secure.”

The certification supports the Bank’s broader digital strategy, ensuring that new products, platforms, and payment solutions are underpinned by industry-leading security and governance standards. By aligning innovation with robust controls, the Bank continues to deliver secure and seamless banking experiences while protecting customer data.

For more information on Baiduri Bank’s certifications, products and services, please visit www.baiduri.com, follow the Bank’s social media pages or call our 24-hour Customer Helpline at 244 9666.
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Important update
19 September 2023

We would like to inform you that with effect from 31 October 2023, Business i-Banking service will no longer be operational, and this will be replaced with our new Baiduri b.Digital Business service.

If your company has not transitioned to b.Digital Business, please ensure that every existing user provides the following by 8 October 2023 through the Business i-Banking Inbox:
  • User’s full name
  • User’s valid Identification Card (IC) or Passport
  • User’s mobile number
  • User's company assigned email address (General company email is not accepted e.g., [email protected])

Alternatively, you can complete the b.Digital Business Amendment Form and submit the form(s) directly to Baiduri Digital Hub, Ground Level, Baiduri Bank Headquarters.

Every user will receive a notification email at their registered email address, once they have been migrated and activated on the b.Digital Business service.

Companies who have not moved to b.Digital Business after 31 October 2023 can re-apply as a new subscriber to the b.Digital Business service. This will require additional documentations to be submitted as part of the application. Refer “Required Documents” here.

Important notice: Our Business i-Banking service will be deactivated soon. To ensure continued access and a smooth transition to the new Baiduri b.Digital Business, please provide your full name, IC, email address and mobile number via Business i-Banking Inbox. If we do not receive updated details from all authorised users, your company will not be migrated to the new platform and a fresh application will be required. For assistance, contact us at [email protected] or call 2268 637/8/9 during business hours. Thank you for your cooperation.

To strengthen our online security measures, effective 8 January 2024, we will introduce the cooling period feature on our Baiduri b.Digital Personal web and mobile app to prevent unauthorised access.

Click here for more information.

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