Discontinuation of Passbook Services
Effective 1 September 2025, passbook services will be discontinued as part of our sustainability efforts.
BAIDURI BANK NAMED BEST BANKING GROUP FOR BRUNEI FOR 17TH STRAIGHT YEAR BY WORLD FINANCE
03 October 2025

Baiduri Bank has been named Best Banking Group for Brunei for the 17th consecutive year at the World Finance Banking Awards 2025, recognising the Bank’s leadership, innovation, and resilience during a year of global economic and industry challenges.

The World Finance Banking Awards honour institutions that set benchmarks for responsible growth and reimagine the future of banking, with 2024 marking a year of record profits, strong capital and funding, robust risk management, and industry-leading efficiency for Baiduri Bank.

Commenting on the award, Ti Eng Hui, CEO of Baiduri Bank, said: 
“We are proud to be recognised as the Best Banking Group in Brunei by World Finance. This achievement reflects the dedication of our people, the trust of our customers, and our unwavering focus on innovation and resilience. Over the past year, we have strengthened our core, advanced our regional diversification strategy, and invested in digital and sustainable solutions to better serve our communities. As we look ahead, we remain committed to building a future-ready organisation that delivers meaningful value, grounded in sound governance and a deep understanding of our stakeholders’ needs.”

In 2024, Baiduri Bank advanced its digital agenda with the launch of Baiduri Tap2Pay, Brunei’s first NFC-enabled mobile payment solution designed to empower micro, small and medium enterprises (MSMEs). Enhancements to the Bank’s digital banking app also reinforced customer protection with new security features.

The Bank also invested heavily in people development, expanding its Leadership Academy and Emerging Leaders Mentoring Programme, while embedding sustainability into its organisational culture.
 
In addition, Baiduri Bank made significant progress on its sustainability journey, guided by the Baiduri Greenprint framework structured around the pillars of People, Process, and Planet. Key milestones included the completion of its first comprehensive materiality assessment, the appointment of a Head of Sustainability in 2025, becoming a signatory to the United Nations Global Compact (UNGC) and signing a facility agreement with Seri Suria Power as the sole financier of Brunei Darussalam’s first large-scale solar photovoltaic power plant.

This latest accolade adds to a growing list of honours for Baiduri Bank in 2025, including Best Digital Bank in Brunei by Euromoney, Domestic Retail Bank of the Year – Brunei at the Asian Banking & Finance Awards, Best Bank in Brunei by FinanceAsia, Best Bank – Brunei by Global Finance, Best Retail Bank in Brunei by The Asian Banker, and Best Managed Bank in Brunei at the TAB Global Leadership Achievement Awards.
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Important update
19 September 2023

We would like to inform you that with effect from 31 October 2023, Business i-Banking service will no longer be operational, and this will be replaced with our new Baiduri b.Digital Business service.

If your company has not transitioned to b.Digital Business, please ensure that every existing user provides the following by 8 October 2023 through the Business i-Banking Inbox:
  • User’s full name
  • User’s valid Identification Card (IC) or Passport
  • User’s mobile number
  • User's company assigned email address (General company email is not accepted e.g., [email protected])

Alternatively, you can complete the b.Digital Business Amendment Form and submit the form(s) directly to Baiduri Digital Hub, Ground Level, Baiduri Bank Headquarters.

Every user will receive a notification email at their registered email address, once they have been migrated and activated on the b.Digital Business service.

Companies who have not moved to b.Digital Business after 31 October 2023 can re-apply as a new subscriber to the b.Digital Business service. This will require additional documentations to be submitted as part of the application. Refer “Required Documents” here.

Important notice: Our Business i-Banking service will be deactivated soon. To ensure continued access and a smooth transition to the new Baiduri b.Digital Business, please provide your full name, IC, email address and mobile number via Business i-Banking Inbox. If we do not receive updated details from all authorised users, your company will not be migrated to the new platform and a fresh application will be required. For assistance, contact us at [email protected] or call 2268 637/8/9 during business hours. Thank you for your cooperation.

To strengthen our online security measures, effective 8 January 2024, we will introduce the cooling period feature on our Baiduri b.Digital Personal web and mobile app to prevent unauthorised access.

Click here for more information.

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