From 1 April 2024, we have implemented new updates to our Privacy Policy
29 October 2021

Bandar Seri Begawan, 29 October 2021 – Continuing to support the Government’s efforts in raising funds to curb the spread of COVID-19 in the country, Baiduri Bank has introduced additional ways for its customers to donate to the COVID-19 Relief Fund.

From 30 October 2021, cardholders will be able to donate to the fund online using any local and overseas Visa, Mastercard and UnionPay cards through the Bank’s COVID-19 Help and Support page at:

With this added option, Baiduri Bank has provided its customers as well as members of the public, whether they are based in Brunei or overseas who have a debit or credit card, with even more convenient ways to donate to the fund and support the efforts to curb the spread of the pandemic.

On top of donating to the fund via cards, customers may also donate to the COVID-19 Relief Fund through these ways:

1) Via the Bill Payment function on Baiduri b.Digital Personal and Business i-Banking. Customers can easily find a step-by-step guide in the Bank’s website or on its social media page.

2) Via Baiduri Bank ATMs or Cash Deposit Machines. The account number for the COVID-19 Relief Fund under Baiduri Bank is 00-13-555-458395.

Speaking on this initiative, Mr. Ti Eng Hui, CEO of Baiduri Bank said: “At Baiduri Bank, we are committed to supporting national efforts in curbing the spread of COVID-19 and providing help to various community groups.”

“Since the pandemic has also encouraged more people to bank digitally and use their cards to pay for their purchases, we decided to make it even easier for them to donate to the relief fund using their credit or debit cards, whether they’re here in Brunei or overseas.”

“We truly believe that we can make a difference through the support and generosity of our customers and members of the public.”

For more details on the Bank’s COVID-19 relief measures and ways to bank during this pandemic, please follow Baiduri Bank Group on its social media channels, visit and head to the COVID-19 Support Measures page at, or contact its 24-hour Customer Helpline at 244 9666.

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Important update
19 September 2023

We would like to inform you that with effect from 31 October 2023, Business i-Banking service will no longer be operational, and this will be replaced with our new Baiduri b.Digital Business service.

If your company has not transitioned to b.Digital Business, please ensure that every existing user provides the following by 8 October 2023 through the Business i-Banking Inbox:
  • User’s full name
  • User’s valid Identification Card (IC) or Passport
  • User’s mobile number
  • User's company assigned email address (General company email is not accepted e.g., [email protected])

Alternatively, you can complete the b.Digital Business Amendment Form and submit the form(s) directly to Baiduri Digital Hub, Ground Level, Baiduri Bank Headquarters.

Every user will receive a notification email at their registered email address, once they have been migrated and activated on the b.Digital Business service.

Companies who have not moved to b.Digital Business after 31 October 2023 can re-apply as a new subscriber to the b.Digital Business service. This will require additional documentations to be submitted as part of the application. Refer “Required Documents” here.

Important notice: Our Business i-Banking service will be deactivated soon. To ensure continued access and a smooth transition to the new Baiduri b.Digital Business, please provide your full name, IC, email address and mobile number via Business i-Banking Inbox. If we do not receive updated details from all authorised users, your company will not be migrated to the new platform and a fresh application will be required. For assistance, contact us at [email protected] or call 2268 637/8/9 during business hours. Thank you for your cooperation.

To strengthen our online security measures, effective 8 January 2024, we will introduce the cooling period feature on our Baiduri b.Digital Personal web and mobile app to prevent unauthorised access.

Click here for more information.

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