Discontinuation of Passbook Services
Effective 1 September 2025, passbook services will be discontinued as part of our sustainability efforts.
Baiduri Bank ranks among global Top 50 in its category in Forbes 2026
18 September 2026

Baiduri Bank ranks #43 among 149 banks worldwide in its category and is the only Bruneian bank recognised in the inaugural Forbes World’s Top Performing Banks 2026, which features 500 banks across 89 countries.

For a home-grown Bruneian bank, this is a milestone we are truly proud of.
 
What makes this recognition particularly meaningful is how the ranking was determined. Banks are compared against similar-sized institutions over a rolling three-year period across profitability, growth and earnings quality, capital and funding resilience, and asset quality and efficiency. Unlike a conventional award submission, the Forbes ranking is based on an independent, KPI-based assessment by Statista.
 
Building on strong foundations

The three-year period assessed by Forbes has been one of continued growth for Baiduri Bank, alongside stronger capital and improving asset quality.

Net profit reached a record BND97.17 million in 2025, up from BND90.29 million in 2023. Over the same period, Tier 1 capital increased by more than 20%, while the net non-performing loan ratio improved from 3.47% to 1.84%. These gains strengthened the Bank’s financial position as the business continued to grow.

This progress continued in 2025 despite lower global interest rates. Loans and advances grew by around a third from the previous year, supported by growth across the Bank’s businesses, while customer deposits also increased. The result is a stronger base from which the Bank can continue to grow, invest and pursue new opportunities.

Growth across the business

The Bank also saw encouraging growth across its businesses and markets.

Institutional Banking increased its participation in syndicated and trade-related transactions in 2025, supported by a wider network of institutional relationships. The opening of Baiduri Bank’s first overseas Representative Office in Singapore strengthened this regional connectivity, providing a platform to deepen relationships with financial institutions and support cross-border opportunities.
 
Corporate Banking continued to support businesses through tailored financing while expanding its capabilities in syndicated and sustainable financing. This included support for Brunei’s first large-scale 30-megawatt solar photovoltaic project and a further 12MWp solar development.

Retail Banking also continued to grow across personal and home financing, cards and investments, with overall card spending up 11.3% in 2025. Securities trading volumes rose 89% from the previous year, while the number of Baiduri Invest trading accounts increased by 25%, reflecting growing customer interest in investing and building long-term financial confidence.

Deepening customer relationships

Growth in Retail Banking has also been accompanied by a stronger focus on financial wellness and financial empowerment.

The Financial Wellness Centre, launched in 2025 as the first facility of its kind in Brunei and open to all Bruneians, provides personalised guidance, practical tools and access to financial planners to help individuals make more confident financial decisions.

In 2026, the Home Loan Centre at Amber Hills extended this approach to the home ownership journey, with dedicated guidance around affordability, financing options and long-term planning. These initiatives strengthen the Bank’s role in supporting customers through different stages of their financial journey.

Strengthening how we operate
 
At the same time, the Bank has continued to strengthen its technology infrastructure, risk frameworks, governance and operating model. This includes advancing the core banking transformation, digitising corporate lending, expanding automation, strengthening data governance and building capabilities in artificial intelligence and cybersecurity.

The ongoing transition towards a cloud-native core banking platform, supported by the Bank’s internally developed Athena middleware, is intended to create a more scalable foundation for growth, faster innovation, improved customer experience and greater operational efficiency.

Developing our people

Our people remain central to the Bank’s growth and transformation. Employee engagement reached a new high of 81% in 2026, above the global benchmark of 71%.
 
This reflects continued investment in leadership, career development, employee wellbeing and listening to what matters to our people. Programmes such as STEP UP, the Leadership Academy, the Emerging Leaders Mentoring Programme and the International Banking Programme are helping to build digital readiness and leadership capability.

Looking ahead

Being ranked #43 among 149 comparable banks globally and standing as the only Bruneian bank recognised is a significant milestone for Baiduri Bank. It reflects how far the Bank has come, with stronger regional connections and a steadfast commitment to Brunei.

As we go forward, we will continue to focus on deepening regional relationships, diversifying the business and investing in the capabilities needed for long-term growth, while continuing to strengthen financial wellbeing, support local businesses, and contribute to national development.

This recognition affirms the progress we have made and the strength of our foundations for future growth.


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Important update
19 September 2023

We would like to inform you that with effect from 31 October 2023, Business i-Banking service will no longer be operational, and this will be replaced with our new Baiduri b.Digital Business service.

If your company has not transitioned to b.Digital Business, please ensure that every existing user provides the following by 8 October 2023 through the Business i-Banking Inbox:
  • User’s full name
  • User’s valid Identification Card (IC) or Passport
  • User’s mobile number
  • User's company assigned email address (General company email is not accepted e.g., [email protected])

Alternatively, you can complete the b.Digital Business Amendment Form and submit the form(s) directly to Baiduri Digital Hub, Ground Level, Baiduri Bank Headquarters.

Every user will receive a notification email at their registered email address, once they have been migrated and activated on the b.Digital Business service.

Companies who have not moved to b.Digital Business after 31 October 2023 can re-apply as a new subscriber to the b.Digital Business service. This will require additional documentations to be submitted as part of the application. Refer “Required Documents” here.

Important notice: Our Business i-Banking service will be deactivated soon. To ensure continued access and a smooth transition to the new Baiduri b.Digital Business, please provide your full name, IC, email address and mobile number via Business i-Banking Inbox. If we do not receive updated details from all authorised users, your company will not be migrated to the new platform and a fresh application will be required. For assistance, contact us at [email protected] or call 2268 637/8/9 during business hours. Thank you for your cooperation.

To strengthen our online security measures, effective 8 January 2024, we will introduce the cooling period feature on our Baiduri b.Digital Personal web and mobile app to prevent unauthorised access.

Click here for more information.

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