From 1 April 2024, we have implemented new updates to our Privacy Policy
25 June 2023

Baiduri Bank is recognised as the ‘Best Banking Group for Brunei 2023’ by World Finance, a leading international financial publication based in the UK. This remarkable achievement marks the Bank’s fifteenth year of receiving this honour.

World Finance congratulated Baiduri Bank for a record year and shared, “Baiduri Bank continues to see healthy growth in its operating profits and key financials. The Bank is going big on innovation by adopting new technologies and continuously enhancing its digital offerings, including its award-winning mobile banking app.” The financial publication also commended the Bank on its CSR commitments through skills development, financial education and community empowerment.

Speaking on the award, Ti Eng Hui, Chief Executive Officer of Baiduri Bank, said, “Consumer behaviour has been rapidly evolving, and this is accelerated further by COVID-19. To remain agile and stay ahead in a changing industry, it is important that we continue to make strategic investments in emerging technologies to unlock new and innovative value-driven opportunities.”

He further attributed the win to the Bank’s continuous efforts in providing better banking experience for its clients. “We are modernising and innovating on current infrastructure – actively deploying modern technologies including artificial intelligence, machine learning, Robotic Process Automation (RPA) and new microservices to automate existing workflows.”

Last year, Baiduri Bank signed an agreement with Temenos, the world's leading open platform for composable banking, to be the first bank in Brunei to operate its core banking platform in the cloud under the Software-as-a-Service (SaaS) model. The Bank will also be the first bank in the country to modernise its credit risk management using artificial intelligence (AI), in collaboration with Accel backed, a SaaS FinTech company based in Singapore.

Internally, the Bank is taking significant strides in ensuring that the organisation, especially its people, is ready to support its digitalisation aspirations, accelerating its investment in human resources and talent management.

The Bank has also been commended on its ongoing efforts to be a Learning Organisation, with special focus on reskilling and upskilling its people. This means identifying, developing and nurturing talents to be potential leaders in an ever-changing environment.
“At the core of our success is our people. Our digital transformation journey will undoubtedly bring about shifts in the ways of, which can open up opportunities in other areas such as data analytics, AI, machine learning and other emerging technologies.”

“We would like to thank our stakeholders, our business partners and our customers for the trust and support they have given us over the years. We are proud to be a multiple-award winning and 100% locally owned bank. We will strive to offer the best banking experience and co-create a better, more sustainable future for our customers.”

World Finance is a quarterly print and online magazine providing comprehensive coverage and analysis of the financial industry, international business and the global economy. Founded in 2004, the magazine targets an audience of finance professionals, and corporate and private investors, but its lucid voice makes it intelligible and essential reading for anybody who wants to understand the machinations of finance in the 21st century.

For more information on the Bank’s products and services, visit, follow the Bank’s social media accounts or call its 24-hour Customer Helpline at 244 9666.

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Important update
19 September 2023

We would like to inform you that with effect from 31 October 2023, Business i-Banking service will no longer be operational, and this will be replaced with our new Baiduri b.Digital Business service.

If your company has not transitioned to b.Digital Business, please ensure that every existing user provides the following by 8 October 2023 through the Business i-Banking Inbox:
  • User’s full name
  • User’s valid Identification Card (IC) or Passport
  • User’s mobile number
  • User's company assigned email address (General company email is not accepted e.g., [email protected])

Alternatively, you can complete the b.Digital Business Amendment Form and submit the form(s) directly to Baiduri Digital Hub, Ground Level, Baiduri Bank Headquarters.

Every user will receive a notification email at their registered email address, once they have been migrated and activated on the b.Digital Business service.

Companies who have not moved to b.Digital Business after 31 October 2023 can re-apply as a new subscriber to the b.Digital Business service. This will require additional documentations to be submitted as part of the application. Refer “Required Documents” here.

Important notice: Our Business i-Banking service will be deactivated soon. To ensure continued access and a smooth transition to the new Baiduri b.Digital Business, please provide your full name, IC, email address and mobile number via Business i-Banking Inbox. If we do not receive updated details from all authorised users, your company will not be migrated to the new platform and a fresh application will be required. For assistance, contact us at [email protected] or call 2268 637/8/9 during business hours. Thank you for your cooperation.

To strengthen our online security measures, effective 8 January 2024, we will introduce the cooling period feature on our Baiduri b.Digital Personal web and mobile app to prevent unauthorised access.

Click here for more information.

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