Bandar Seri Begawan, 30 August 2020 – Baiduri Bank was recently awarded the Domestic Retail Bank of the Year 2020 for Brunei from Asian Banking & Finance magazine. This is the eighth consecutive year Baiduri Bank has received the award. 

Ti Eng Hui, Chief Executive Officer of Baiduri Bank said, “We would like to thank our customers and stakeholders for their loyalty and support over the years. We are honoured to be recognised by the Asian Banking & Finance magazine as the Domestic Retail Bank of the Year for Brunei for the eighth year running.”

Speaking during a videoconference on the efforts made by the Bank last year, Lim Kian Chiong, Head of Retail Banking at Baiduri Bank said during an interview with Tim Charlton, editor-in-chief of Asian Banking & Finance, “Baiduri Bank’s Retail Banking division underwent a number of enhancements to better cater to the needs of our diverse customer base. Among them is the launch of Baiduri b.Digital, our revamped internet banking platform which places the customer’s user experience at the forefront with a brand new interface and more features.” Since the launch of Baiduri b.Digital, transactions on the platform have increased by 50% from last year.

He further elaborated that the Bank had taken a number of initiatives to develop and grow local businesses, improve financial literacy through various seminars and workshops, the development of an e-wallet as well as partner with two international companies to develop our human capital. “All these factors have contributed largely towards winning the Domestic Retail Bank of the Year award for Brunei.”

No awards presentation was held this year in light of the COVID-19 pandemic.

Since 2006, the Asian Banking & Finance (ABF) magazine has been honouring and recognising the best of the best in the Banking and Finance industry in Asia. It focuses on commercial and retail banking and on the securities market from a banking perspective.