BAIDURI BANK ROLLS OUT PROMOTION IN CONJUNCTION WITH WORLD FINANCE AWARD WIN

30 December 2021

To celebrate the recent award received from World Finance, Baiduri Bank rolled out the ‘Bank on an experience you can count on’ promotion.

During the promotion period, which will run until 31 March 2022, Baiduri b.Digital Personal users will automatically earn a chance at winning the latest electronic gadget when they perform selected transactions through using the mobile app or on the web. Prizes include a 16-inch Apple Macbook Pro, an 11-inch iPad Pro, a 128GB Samsung Galaxy S20 Ultra Dual LTE, two Apple Watch Series 7’s as well as five BND100 vouchers from AV Electronics.

To earn a chance for the draw, Baiduri b.Digital Personal users simply need to perform a fund transfer of at least BND20 to a third party, make bill payments of at least BND20 in a single transaction, or purchase a prepaid top-up (POWERinstant, Progresif or DST) of at least BND10. As an added incentive, new sign-ups to Baiduri b.Digital Personal will automatically earn a chance to win the prizes.

Lim Kian Chiong, Head of Retail Bank at Baiduri Bank said, “We are very proud that our digital banking app is recognised as the Best Mobile Banking App for Brunei for the second consecutive year by World Finance! We are committed to providing the most secure, user-friendly and reliable digital banking experience for our customers and are constantly finding new ways to make it more seamless.” When speaking on the promotion, he said, “As a way of celebrating this milestone, we wanted to acknowledge and recognise our customers for their choice to bank digitally – and safely.”

The Baiduri b.Digital Personal app was awarded the ‘Best Mobile Banking App’ for Brunei in the recent Digital Banking Awards 2021 by World Finance.

For more information and a full list of features for Baiduri b.Digital Personal, visit the Bank’s website at www.baiduri.com. Baiduri b.Digital Personal app is available for download on the App Store and Google Play Store.

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Important notice for Business i-Banking users

IMPORTANT NOTICE FOR BUSINESS I-BANKING USERS

A new change is coming

We will be introducing a new online business banking service, bringing new and improved features to enhance your experience with us. The new service will be rolled out to all customers in phases and our existing Baiduri Business i-Banking service will remain available to you, until such time you have been successfully migrated to the new service.

What you need to do now

To minimise any disruptions to the new service rollout, it is important that we have a record of the most current and valid details of all your existing Baiduri Business i-Banking user(s). This information is mandatory to allow your existing user(s) to proceed with first-time login to the new online business banking service.

Please take note that the email address and mobile number will also be used for user verification and activation. Hence it is important to provide emails and mobile numbers intended for company or business matters.

Every existing user must individually perform the steps listed below to provide the required information to us:

Login to Baiduri Business i-Banking
Click on the Inbox function on the top left corner of the screen
Click on ‘Send New Mail’
Select category option ‘Others’
Enter subject heading ‘Update My Details’
Provide your full name, IC number, mobile number and email address
Click ‘Submit’

If you have any further enquiries, please contact your Account Officer or Relationship Manager. Alternatively, you may call our 24-hour Customer Helpline at 244 9666 for assistance.

We thank you for your support and understanding.

Please select one of the below

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Important update
19 September 2023

We would like to inform you that with effect from 31 October 2023, Business i-Banking service will no longer be operational, and this will be replaced with our new Baiduri b.Digital Business service.

If your company has not transitioned to b.Digital Business, please ensure that every existing user provides the following by 8 October 2023 through the Business i-Banking Inbox:

User’s full name
User’s valid Identification Card (IC) or Passport
User’s mobile number
User's company assigned email address (General company email is not accepted e.g., [email protected])

Alternatively, you can complete the b.Digital Business Amendment Form and submit the form(s) directly to Baiduri Digital Hub, Ground Level, Baiduri Bank Headquarters.

Every user will receive a notification email at their registered email address, once they have been migrated and activated on the b.Digital Business service.

Companies who have not moved to b.Digital Business after 31 October 2023 can re-apply as a new subscriber to the b.Digital Business service. This will require additional documentations to be submitted as part of the application. Refer “Required Documents” here.

Important notice: Our Business i-Banking service will be deactivated soon. To ensure continued access and a smooth transition to the new Baiduri b.Digital Business, please provide your full name, IC, email address and mobile number via Business i-Banking Inbox. If we do not receive updated details from all authorised users, your company will not be migrated to the new platform and a fresh application will be required. For assistance, contact us at [email protected] or call 2268 637/8/9 during business hours. Thank you for your cooperation.

I have read and understood the notice above.

Proceed

Important notice: We have updated the Baiduri b.Digital Personal mobile app on 21 August 2023.

If you have not logged in to your mobile app lately, you will be required to update the app when you open it.

If you have updated the app but have forgotten what your User ID is, you can retrieve it via one of the following:
• Visit Digital Hub at ground level, Baiduri Bank Headquarters
• Visit your nearest Baiduri Bank branch
• Call our 24-hour Customer Helpline at 2449666

If you have forgotten your password, you can reset it through the Baiduri b.Digital Personal web platform through the “Forgot Password” feature.

If you need further assistance, click here for a guide.

Proceed

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