Notice
From 8 January 2024, we will be introducing the “cooling period” for Baiduri b.Digital Personal web and mobile app.
BAIDURI BANK SHOWCASES DIGITAL INITIATIVES AT MYCE 2022
08 June 2022

The Brunei Mid-Year Conference and Exhibition (MYCE) 2022, a five-week event focusing on the areas of Islamic, Digital Technology, Energy, Climate Change and Economy, began last week at the International Convention Centre, Berakas. This year’s event carries the theme, ‘Inclusive, Resilient and Sustainable Economic Growth, Brunei Darussalam Perspective’. As an opportunity to showcase the Bank’s digital initiatives, Baiduri Bank has set up shop during the Digital Technology week at the concourse of the International Convention Centre (ICC), Berakas from 8 June to 11 June 2022.

Situated at booths RS6 and RS7, Baiduri Bank showcased various applications of technology and innovative solutions designed to create a faster, more secure and seamless banking experience. Among them were Baiduri b.Digital Personal, the Bank’s award-winning digital banking service, contactless card payment solutions, Baiduri Finance Mobile App and HP Online as well as Emmi – the first artificial intelligence chatbot in the Bruneian banking sector. Also being showcased was the Bank’s use of Robotic Process Automation in its day-to-day operations.

Speaking on the showcase, Pg Azaleen PD Hj Mustapha, Deputy Chief Executive Officer, Business Development of Baiduri Bank said “The Bank and our subsidiaries have actively been exploring better and more innovative ways to add value for our customers, whether it be at a more tangible interactive level or back-end level with the results providing better quality-of-life by way of a more efficient and improved service delivery. These innovations have been at the forefront of the Bank’s strategy so we are proud to be able to showcase these at the Digital Technology Week.”

He also elaborated that these digital solutions are in line with Brunei Darussalam Central Bank’s vision of Brunei becoming a Digital Payment Nation. “In line with the Digital Payment Roadmap, Baiduri Bank has been steadily integrating the digitisation of our services to complement our existing in-person services, taking on a more phygital approach.”

Also present at the launch was Simon Hansman, Head of Group Technology and Information Division and Ng Yick Wei, Head of Group Strategic Marketing and Communications.

During the Digital Technology Week, the public will have the opportunity to enquire and view videos and live demonstrations of each solution at the Baiduri Bank booth.

MYCE is an annual event that brings together industry leaders and key experts to tackle significant issues, providing actionable solutions and uniting our community over various industry sectors.


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Important update
19 September 2023

We would like to inform you that with effect from 31 October 2023, Business i-Banking service will no longer be operational, and this will be replaced with our new Baiduri b.Digital Business service.

If your company has not transitioned to b.Digital Business, please ensure that every existing user provides the following by 8 October 2023 through the Business i-Banking Inbox:
  • User’s full name
  • User’s valid Identification Card (IC) or Passport
  • User’s mobile number
  • User's company assigned email address (General company email is not accepted e.g., [email protected])

Alternatively, you can complete the b.Digital Business Amendment Form and submit the form(s) directly to Baiduri Digital Hub, Ground Level, Baiduri Bank Headquarters.

Every user will receive a notification email at their registered email address, once they have been migrated and activated on the b.Digital Business service.

Companies who have not moved to b.Digital Business after 31 October 2023 can re-apply as a new subscriber to the b.Digital Business service. This will require additional documentations to be submitted as part of the application. Refer “Required Documents” here.

Important notice: Our Business i-Banking service will be deactivated soon. To ensure continued access and a smooth transition to the new Baiduri b.Digital Business, please provide your full name, IC, email address and mobile number via Business i-Banking Inbox. If we do not receive updated details from all authorised users, your company will not be migrated to the new platform and a fresh application will be required. For assistance, contact us at [email protected] or call 2268 637/8/9 during business hours. Thank you for your cooperation.

To strengthen our online security measures, effective 8 January 2024, we will introduce the cooling period feature on our Baiduri b.Digital Personal web and mobile app to prevent unauthorised access.

Click here for more information.

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