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BAIDURI BANK STRENGTHENS COMMUNITY ENGAGEMENT THROUGH PARTNERSHIP WITH BRUNEI DARUSSALAM RED CRESCENT SOCIETY
07 October 2025

Continuing its long-standing commitment to community development, Baiduri Bank today signed a Memorandum of Understanding (MoU) with the Brunei Darussalam Red Crescent Society (BRC). The signing, supported by the Ministry of Health, underscores a shared commitment to advancing social welfare and volunteerism in the country.

The ceremony was graced by Dr Hjh Lailawati binti Hj Jumat, Director of Hospital Services at the Ministry of Health, as the Guest of Honour.

Through this collaboration, Baiduri Bank will provide financial support towards the development of BRC Care, a caregiving service led by BRC, while also promoting a culture of volunteerism among employees across Baiduri Bank Group. The initiative aligns closely with the Bank’s CSR framework, which is built on three pillars, Social, Economic, and Environmental.

BRC Care is a professional caregiving service for home and at the hospital which includes a range of services such as health check-up, nursing and psychological consultation, caregiver training as well as specialised care including Nasogastric Tube feeding and other caregiving procedures under professional guidance.

Signing on behalf of Baiduri Bank was Mr Ti Eng Hui, while Lailatul Zubaidah binti Hj Mohd Hussain, President of the BRC, signed on behalf of the Brunei Red Crescent Society.

Speaking at the signing ceremony, Ti Eng Hui, Chief Executive Officer of Baiduri Bank, said, “This MoU reflects our strategic vision of engaging with the communities we serve in meaningful and sustainable ways. By working alongside internationally affiliated organisations such as the BRC, we are contributing to inclusive social development in line with the goals and strategies of Wawasan Brunei 2035.” He added, “Supporting the BRC Care programme allows us to contribute to a meaningful initiative that brings essential caregiving services directly to those who need them most.”

Lailatul Zubaidah binti Hj Mohd Hussain, President of the BRC, said, “The launching of BRC Care with the staunch support of Baiduri Bank will improve the lives of many individuals and their families in our community. It also sends a strong message to society that social cohesion can be so easily achieved when empathy and kindness become shared goals between us all.

It goes without saying, I hope more corporates and like-minded organizations follow suit, forging new partnerships and reviving existing ones with BRC, to stand shoulder to shoulder in with both BRC and Baiduri Bank to build up healthy and safe communities, reduce vulnerabilities, strengthen resilience and most importantly, foster a culture of peace around the world.”

Beyond financial support, the partnership opens new avenues for Baiduri Bank employees to engage directly with the community through Baiduri Cares and Mengalinga, Brunei’s pioneering volunteering platform developed with the Ministry of Culture, Youth and Sports. It will also strengthen capacity-building efforts as BRC provides professional first aid and psychological first aid training for employees — equipping them with vital skills to support the community in times of need.

For more information on Baiduri Bank, visit www.baiduri.com, follow the Bank’s social media channels, or call its 24-hour Customer Helpline at 244 9666.
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Important update
19 September 2023

We would like to inform you that with effect from 31 October 2023, Business i-Banking service will no longer be operational, and this will be replaced with our new Baiduri b.Digital Business service.

If your company has not transitioned to b.Digital Business, please ensure that every existing user provides the following by 8 October 2023 through the Business i-Banking Inbox:
  • User’s full name
  • User’s valid Identification Card (IC) or Passport
  • User’s mobile number
  • User's company assigned email address (General company email is not accepted e.g., [email protected])

Alternatively, you can complete the b.Digital Business Amendment Form and submit the form(s) directly to Baiduri Digital Hub, Ground Level, Baiduri Bank Headquarters.

Every user will receive a notification email at their registered email address, once they have been migrated and activated on the b.Digital Business service.

Companies who have not moved to b.Digital Business after 31 October 2023 can re-apply as a new subscriber to the b.Digital Business service. This will require additional documentations to be submitted as part of the application. Refer “Required Documents” here.

Important notice: Our Business i-Banking service will be deactivated soon. To ensure continued access and a smooth transition to the new Baiduri b.Digital Business, please provide your full name, IC, email address and mobile number via Business i-Banking Inbox. If we do not receive updated details from all authorised users, your company will not be migrated to the new platform and a fresh application will be required. For assistance, contact us at [email protected] or call 2268 637/8/9 during business hours. Thank you for your cooperation.

To strengthen our online security measures, effective 8 January 2024, we will introduce the cooling period feature on our Baiduri b.Digital Personal web and mobile app to prevent unauthorised access.

Click here for more information.

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