Discontinuation of Passbook Services
Effective 1 September 2025, passbook services will be discontinued as part of our sustainability efforts.
LEADING THROUGH CONVERSATIONS: BAIDURI BANK’S LEADERSHIP FORUM 2025
12 November 2025

Baiduri Bank hosted its annual Leadership Forum at the Baiduri Community Space, Baiduri Bank Headquarters, bringing together more than 60 leaders and managers from across the Group for a day of meaningful dialogue and shared learning.

The forum forms part of the Bank’s ongoing commitment to leadership development, designed to strengthen communication, accountability, and collaboration across steams. Centred on the theme “Leading Through Conversations,” the event explored how purposeful dialogue can inspire confidence, enhance performance, and drive organisational growth.

The morning session featured an interactive design-thinking workshop facilitated by Human Inc, where participants explored human-centred approaches to strengthen leadership conversations and build resilient teams.

In the afternoon, a panel discussion titled “Leading Through Conversations in Challenging Times” brought together distinguished speakers: Ahmad Jefri Abdul Rahman, Assistant Managing Director of the Brunei Investment Agency (BIA); Synne Stohlmacher, Principal of Advisory at Human Inc; and Leanord Lee, Head of Corporate Banking and Trade Finance at Baiduri Bank. The session highlighted the importance of authentic leadership, effective communication, and resilience in an evolving business landscape.

Reflecting on the forum, Veronica Chong, Head of Group Human Resources and Administration at Baiduri Bank, shared, “Effective leadership starts with meaningful conversation. When we listen with empathy and communicate with clarity, we empower our people to share ideas, challenge perspectives, and grow together towards a shared vision of excellence.”

As the forum concluded, recognition awards were presented to Heads of Department and their teams in appreciation of their achievements in the 2025 Employee Engagement Survey.

As part of Baiduri Bank’s continuous development journey, the Leadership Forum remains a cornerstone for leaders to exchange perspectives, strengthen connections, and inspire continued growth across the organisation.

For more information on Baiduri Bank, visit www.baiduri.com, follow the Bank’s social media channels, or call its 24-hour Customer Helpline at 244 9666.
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Important update
19 September 2023

We would like to inform you that with effect from 31 October 2023, Business i-Banking service will no longer be operational, and this will be replaced with our new Baiduri b.Digital Business service.

If your company has not transitioned to b.Digital Business, please ensure that every existing user provides the following by 8 October 2023 through the Business i-Banking Inbox:
  • User’s full name
  • User’s valid Identification Card (IC) or Passport
  • User’s mobile number
  • User's company assigned email address (General company email is not accepted e.g., [email protected])

Alternatively, you can complete the b.Digital Business Amendment Form and submit the form(s) directly to Baiduri Digital Hub, Ground Level, Baiduri Bank Headquarters.

Every user will receive a notification email at their registered email address, once they have been migrated and activated on the b.Digital Business service.

Companies who have not moved to b.Digital Business after 31 October 2023 can re-apply as a new subscriber to the b.Digital Business service. This will require additional documentations to be submitted as part of the application. Refer “Required Documents” here.

Important notice: Our Business i-Banking service will be deactivated soon. To ensure continued access and a smooth transition to the new Baiduri b.Digital Business, please provide your full name, IC, email address and mobile number via Business i-Banking Inbox. If we do not receive updated details from all authorised users, your company will not be migrated to the new platform and a fresh application will be required. For assistance, contact us at [email protected] or call 2268 637/8/9 during business hours. Thank you for your cooperation.

To strengthen our online security measures, effective 8 January 2024, we will introduce the cooling period feature on our Baiduri b.Digital Personal web and mobile app to prevent unauthorised access.

Click here for more information.

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