05 July 2022

In June 2022, Baiduri Bank attained yet another significant milestone when Standard & Poor’s (S&P) Global Rating upgraded the Bank’s long-term credit rating from BBB+ to A- in its latest credit rating report resulting in an A-/A-2 with Stable Outlook rating. This marks the first time the Bank has achieved an A- rating since the first rating in 2014.

According to S&P, Baiduri Bank’s credit rating was upgraded to reflect their expectation that the Bank will maintain good capital buffers as a result of prudent capital management. Strong profitability and profit retention were also cited as key reasons.

Today, at the Baiduri Community Space, Baiduri Bank Headquarters, the Bank held a press conference with the various media publications in Brunei.

Present at the press conference were Ti Eng Hui, Chief Executive Officer; Pg Azaleen PD Hj Mustapha, Deputy Chief Executive Officer, Business Development; Manuel Bulens, Deputy Chief Executive Officer, Compliance, Corporate Governance and Legal Advisory; as well as Ak Nor Muhammad Nizam Pg Hj Tengah, Head of Group Treasury and Institutional Banking.

During the press conference, the panel provided an explanation on the process, the definitions of key terms and the impact that credit ratings have on an organisation and the positive effect on the nation’s banking and financial industry, and the economy as a whole.

Speaking on the reasons why the Bank decided to go through the process of attaining a credit rating through Standard & Poor’s almost a decade ago, Ti Eng Hui said, “As an S&P credit rating is a common and transparent global standard, it allows us to benchmark against our international peers, identify areas for continuous improvement and improve access to international financial markets.”

For more information on the Bank’s products and services, visit, follow the Bank’s social media accounts or call its 24-hour Customer Helpline at 244 9666.


Contact our customer support team if you have any further questions. We are here to help you.

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Important update
19 September 2023

We would like to inform you that with effect from 31 October 2023, Business i-Banking service will no longer be operational, and this will be replaced with our new Baiduri b.Digital Business service.

If your company has not transitioned to b.Digital Business, please ensure that every existing user provides the following by 8 October 2023 through the Business i-Banking Inbox:
  • User’s full name
  • User’s valid Identification Card (IC) or Passport
  • User’s mobile number
  • User's company assigned email address (General company email is not accepted e.g., [email protected])

Alternatively, you can complete the b.Digital Business Amendment Form and submit the form(s) directly to Baiduri Digital Hub, Ground Level, Baiduri Bank Headquarters.

Every user will receive a notification email at their registered email address, once they have been migrated and activated on the b.Digital Business service.

Companies who have not moved to b.Digital Business after 31 October 2023 can re-apply as a new subscriber to the b.Digital Business service. This will require additional documentations to be submitted as part of the application. Refer “Required Documents” here.

Important notice: Our Business i-Banking service will be deactivated soon. To ensure continued access and a smooth transition to the new Baiduri b.Digital Business, please provide your full name, IC, email address and mobile number via Business i-Banking Inbox. If we do not receive updated details from all authorised users, your company will not be migrated to the new platform and a fresh application will be required. For assistance, contact us at [email protected] or call 2268 637/8/9 during business hours. Thank you for your cooperation.

Important notice: We have updated the Baiduri b.Digital Personal mobile app on 21 August 2023.

If you have not logged in to your mobile app lately, you will be required to update the app when you open it.

If you have updated the app but have forgotten what your User ID is, you can retrieve it via one of the following:
• Visit Digital Hub at ground level, Baiduri Bank Headquarters
• Visit your nearest Baiduri Bank branch
• Call our 24-hour Customer Helpline at 2449666

If you have forgotten your password, you can reset it through the Baiduri b.Digital Personal web platform through the “Forgot Password” feature.

If you need further assistance, click here for a guide.
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