Notice
With effect from 31 October 2023, the Business I-Banking service will be terminated and will be replaced by our new Baiduri b.Digital Business service. To help you with your transition, email us at [email protected].

LEARN MORE

OVERVIEW
Reduce the risks and costs of handling cash while providing your customers greater convenience with Baiduri card payment terminals.

Key Features

Accept credit, debit and prepaid card including Contactless payments from four major card brands including Visa, Mastercard, American Express and UnionPay International.
Easy setup and dedicated technical support from our relationship officers and support team
Offer your customers more benefits that come with using credit cards, such as 0% Instalment Plan and other privileges.
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Benefits

  • Minimise risks and additional tasks associated with handling cash. 
  • Secure and real-time processing.
  • Dedicated support from our team of relationship officers.
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  • Eligibility Criteria
  • Required Documents
  • FAQs
  • Eligibility Criteria
    Eligibility Criteria
    • Must be a registered/incorporated company in Brunei.
    • Must maintain a Baiduri Company Account.
  • Required Documents
    Required Documents

    • Valid Identity Card or Passport (Sole Proprietor/Partnership/Directors/Members of the Committee and Authorized signatory(ies))
    • Additional document(s):


    Sole Proprietor/Partnership :

    • Certificate of Registration Sections 16 and 17


    Limited Company :

    • Certificate of Incorporation
    • Form X 
    • Memorandum and Articles of Association
    • Board of Director Resolution 

  • FAQs
    FAQs

    How do I apply?
    Please contact our Merchant Team at 226 8483 / 4 on how to get started.  To apply for our card terminal service, you will need to have a company account with Baiduri Bank.

    Who can I call if we experience payment issues?
    You can call your dedicated relationship officer who will be more than happy to assist. Alternatively, you can contact our Merchant Team at 226 8483 / 4.

    Are we required to keep signed charge slips?
    Yes. It is advisable to keep the signed charge slips for reconciliation purposes.


    For more information:

    Call
    • 244 9666

    Email

    Operating Hours
    • Monday to Friday (9.00am to 4.00pm)
    • Saturday (9.00am to 11.30pm)
    • Closed on Fridays from 12.00pm to 2.00pm, Sundays and Public Holidays 
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More than just a bank, we go beyond banking to help your business scale and operate most efficiently. Let's make things happen together.

Contact our customer support team if you have any further questions. We are here to help you. Here are ways you can get in touch with us.
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Contact our customer support team if you have any further questions. We are here to help you.

+673 244 9666
[email protected]
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Important update
19 September 2023

We would like to inform you that with effect from 31 October 2023, Business i-Banking service will no longer be operational, and this will be replaced with our new Baiduri b.Digital Business service.

If your company has not transitioned to b.Digital Business, please ensure that every existing user provides the following by 8 October 2023 through the Business i-Banking Inbox:
  • User’s full name
  • User’s valid Identification Card (IC) or Passport
  • User’s mobile number
  • User's company assigned email address (General company email is not accepted e.g., [email protected])

Alternatively, you can complete the b.Digital Business Amendment Form and submit the form(s) directly to Baiduri Digital Hub, Ground Level, Baiduri Bank Headquarters.

Every user will receive a notification email at their registered email address, once they have been migrated and activated on the b.Digital Business service.

Companies who have not moved to b.Digital Business after 31 October 2023 can re-apply as a new subscriber to the b.Digital Business service. This will require additional documentations to be submitted as part of the application. Refer “Required Documents” here.

Important notice: Our Business i-Banking service will be deactivated soon. To ensure continued access and a smooth transition to the new Baiduri b.Digital Business, please provide your full name, IC, email address and mobile number via Business i-Banking Inbox. If we do not receive updated details from all authorised users, your company will not be migrated to the new platform and a fresh application will be required. For assistance, contact us at [email protected] or call 2268 637/8/9 during business hours. Thank you for your cooperation.

To strengthen our online security measures, effective 8 January 2024, we will introduce the cooling period feature on our Baiduri b.Digital Personal web and mobile app to prevent unauthorised access.

Click here for more information.
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