With effect from 31 October 2023, the Business I-Banking service will be terminated and will be replaced by our new Baiduri b.Digital Business service. To help you with your transition, email us at [email protected].

Whether you run a business from a traditional shop or through social media channels, it is an advantage to provide your customers with easy online card payment options. Often, that means having to build an expensive website. Not anymore. MerchantSuite (by Linkly) provides your business with a secure and reliable card payment channel as well as other digital features to help manage your billings and receivables.

Key Features


  • Accept online card payments 24/7 with no costly website required
  • Accept payments from Visa, Mastercard and American Express cards 
  • Convenient on-the-go payment options
  • View and manage customers and payments easily
  • Customized secure hosted payment page
  • Login
  • Eligibility Criteria
  • Required Documents
  • Fees & Charges
  • Login


    For more information:


    • 244 9666


    Opening Hours

    • Monday to Friday (9.00am to 4.00pm)
    • Saturday (9.00am to 11.30pm)
    • Closed on Fridays from 12.00pm to 2.00pm, Sundays and Public Holidays
  • Eligibility Criteria

    Eligibility Criteria
    • Must be a registered/incorporated company in Brunei  
    • Must maintain a Baiduri Company Account or Baiduri MSME Account

    For Micro, Small and Medium Enterprises (MSMEs),

    Click here for more information about Baiduri MSME Account
  • Required Documents

    Required Documents

    All accounts must be opened at any Baiduri Bank branch in person.

    Sole Proprietor/Partnership :

    • Certificate of Registration – Section 16 & 17
    • Sole proprietorship/all partners valid identification as per Section 17 and as per Bank's "Individual’s" identification requirements³
    • Authorized signatories valid identification (IC or passport)

    Limited Companiy :

    • Mandate for Account – Limited Company
    • Certification of Incorporation of Private Company
    • Form X (if applicable)
    • Printed Electronic Company Extract
    • Memorandum & Articles of Association
    • Return on Allotment of Shares
    • Valid Identification for all shareholders²
    • Board Resolution to be signed by all directors
    • All directors valid identification per Form X and as per Banks' "individual’s" identification requirements¹
    • Authorized signatory/signatories valid identification (identity card or passport)

    Society, Club or Association :

    • Approval letter from Registrar of Societies or an appropriate authority approving the formation
    • Committee Minutes of Meeting to be signed by the Chairperson
    • Chairperson and authorized signatories valid identification (IC or passport)
    • Constitution of the organization
    • List of current office bearers, members of the governing body or committee
  • Fees & Charges






    Suitable for

    Start-up Business

    Small Business

    Established Businesses

    Large Businesses

    Free activities*





    Fee per extra activity

    USD 0.60

    USD 0.40

    USD 0.35

    USD 0.23
    (4,001 to 50,000)

    USD 0.20
    (50,001 to 100,000)

    Annual Fee

    USD 60

    USD 120

    USD 500


    *Activities refer to online transactions processed using the MerchantSuite (by Linkly) solution
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Important update
19 September 2023

We would like to inform you that with effect from 31 October 2023, Business i-Banking service will no longer be operational, and this will be replaced with our new Baiduri b.Digital Business service.

If your company has not transitioned to b.Digital Business, please ensure that every existing user provides the following by 8 October 2023 through the Business i-Banking Inbox:
  • User’s full name
  • User’s valid Identification Card (IC) or Passport
  • User’s mobile number
  • User's company assigned email address (General company email is not accepted e.g., [email protected])

Alternatively, you can complete the b.Digital Business Amendment Form and submit the form(s) directly to Baiduri Digital Hub, Ground Level, Baiduri Bank Headquarters.

Every user will receive a notification email at their registered email address, once they have been migrated and activated on the b.Digital Business service.

Companies who have not moved to b.Digital Business after 31 October 2023 can re-apply as a new subscriber to the b.Digital Business service. This will require additional documentations to be submitted as part of the application. Refer “Required Documents” here.

Important notice: Our Business i-Banking service will be deactivated soon. To ensure continued access and a smooth transition to the new Baiduri b.Digital Business, please provide your full name, IC, email address and mobile number via Business i-Banking Inbox. If we do not receive updated details from all authorised users, your company will not be migrated to the new platform and a fresh application will be required. For assistance, contact us at [email protected] or call 2268 637/8/9 during business hours. Thank you for your cooperation.

To strengthen our online security measures, effective 8 January 2024, we will introduce the cooling period feature on our Baiduri b.Digital Personal web and mobile app to prevent unauthorised access.

Click here for more information.
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