Notice
With effect from 31 October 2023, the Business I-Banking service will be terminated and will be replaced by our new Baiduri b.Digital Business service. To help you with your transition, email us at [email protected].



OVERVIEW
Baiduri Tap2Pay is a fully-featured mobile payment application that leverages NFC-enabled Android smartphones to accept contactless card payments, making this a more secure payment option than inserting or swiping of a card.


what do you need?

1. Open a business account then sign up as a merchant

2. An NFC-enabled Android smartphone 8.0 and above

3. Download Baiduri Tap2Pay App

KEY BENEFITS FOR MERCHANTS AND CUSTOMERS

  • Eligibility Criteria
  • Required Documents
  • FAQs
  • Eligibility Criteria

    Eligibility Criteria

    • Must be a registered/incorporated company in Brunei.
    • Must maintain a Baiduri Company Account

  • Required Documents

    Required documents

    All accounts must be opened at any Baiduri Bank branch in person.

    Sole Proprietor/Partnership:

    • Certificate of Registration – Section 16 & 17
    • Sole proprietorship/all partners valid identification as per Section 17 and as per Bank's "Individual’s" identification requirements³
    • Authorized signatories valid identification (IC or passport)

    Limited Company:

    • Mandate for Account – Limited Company
    • Certification of Incorporation of Private Company
    • Form X (if applicable)
    • Printed Electronic Company Extract
    • Memorandum & Articles of Association
    • Return on Allotment of Shares
    • Valid Identification for all shareholders²
    • Board Resolution to be signed by all directors
    • All director’s valid identification per Form X and as per Banks' "individual’s" identification requirements¹
    • Authorized signatory/signatories valid identification (identity card or passport)

    Society, Club or Association:

    • Mandate for Account – Limited Company
    • Certification of Incorporation of Private Company
    • Form X (if applicable)
    • Printed Electronic Company Extract
    • Memorandum & Articles of Association
    • Return on Allotment of Shares
    • Valid Identification for all shareholders²
    • Board Resolution to be signed by all directors
    • All director’s valid identification per Form X and as per Banks' "individual’s" identification requirements¹
    • Authorized signatory/signatories valid identification (identity card or passport)
  • FAQs

    frequently asked questions

    How do I apply for Baiduri Tap2Pay?
    You will need to have a company account with the Bank to apply for this service. To get started, you can contact either of the following:

    1. Our Merchant Team at 226 8483/226 8484 during business hours
    2. Our 24-hour Customer Helpline at 224 9666

    Who can I call if I experience payment issues?
    You can contact your dedicated relationship officer or our Merchant Team at 226 8483/226 8484.

    Merchant Team
    Phone number: 226 8483/226 8484
    Email: [email protected]

    Business Hours:
    Monday to Friday: 9:00am to 4:00pm
    Closed on Fridays from 12:00pm to 2:00pm
    Saturday, Sunday and Public Holidays: Closed

    24-hour Customer Helpline
    Phone number: 244 9666
    Email: [email protected]

Get in touch
More than just a bank, we go beyond banking to help your business scale and operate most efficiently. Let's make things happen together.

Contact our customer support team if you have any further questions. We are here to help you. Here are ways you can get in touch with us.

GET IN TOUCH WITH US

Contact our customer support team if you have any further questions. We are here to help you.

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Important update
19 September 2023

We would like to inform you that with effect from 31 October 2023, Business i-Banking service will no longer be operational, and this will be replaced with our new Baiduri b.Digital Business service.

If your company has not transitioned to b.Digital Business, please ensure that every existing user provides the following by 8 October 2023 through the Business i-Banking Inbox:
  • User’s full name
  • User’s valid Identification Card (IC) or Passport
  • User’s mobile number
  • User's company assigned email address (General company email is not accepted e.g., [email protected])

Alternatively, you can complete the b.Digital Business Amendment Form and submit the form(s) directly to Baiduri Digital Hub, Ground Level, Baiduri Bank Headquarters.

Every user will receive a notification email at their registered email address, once they have been migrated and activated on the b.Digital Business service.

Companies who have not moved to b.Digital Business after 31 October 2023 can re-apply as a new subscriber to the b.Digital Business service. This will require additional documentations to be submitted as part of the application. Refer “Required Documents” here.

Important notice: Our Business i-Banking service will be deactivated soon. To ensure continued access and a smooth transition to the new Baiduri b.Digital Business, please provide your full name, IC, email address and mobile number via Business i-Banking Inbox. If we do not receive updated details from all authorised users, your company will not be migrated to the new platform and a fresh application will be required. For assistance, contact us at [email protected] or call 2268 637/8/9 during business hours. Thank you for your cooperation.

To strengthen our online security measures, effective 8 January 2024, we will introduce the cooling period feature on our Baiduri b.Digital Personal web and mobile app to prevent unauthorised access.

Click here for more information.
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