With effect from 31 October 2023, the Business I-Banking service will be terminated and will be replaced by our new Baiduri b.Digital Business service. To help you with your transition, email us at [email protected].

Allow shoppers to pay for their purchases on your eCommerce site using cards. In addition, you can gain access to a host of other value-added services.

Key Features


  • Accept payments using Visa, Mastercard, UnionPay International and American Express cards.
  • Safe and secure with international standards (3D secure).
  • Accept online payments 24/7.
  • Accessibility.
  • Getting Started
  • Eligibility Criteria
  • Required Documents
  • Fees & Charges
  • Getting Started

    Getting Started
    • Maintain a Company Account with Baiduri Bank. 
    • Register as a Merchant with the Bank. 
    • Have a website or mobile application ready for integration. 
    • Work with us on system integration.

    For more information:

    • 244 9666


    Opening Hours
    • Monday to Friday (9.00am to 4.00pm)
    • Saturday (9.00am to 11.30pm)
    • Closed on Fridays from 12.00pm to 2.00pm, Sundays and Public Holidays
  • Eligibility Criteria

    Eligibility Criteria
    • Must be a registered/incorporated company in Brunei.
    • Must maintain a Baiduri Company Account.
  • Required Documents

    Required Documents

    All accounts must be opened at any Baiduri Bank branch in person.

    Sole Proprietor/Partnership :

    • Certificate of Registration – Section 16 & 17
    • Sole proprietorship/all partners valid identification as per Section 17 and as per Bank's "Individual’s" identification requirements³
    • Authorized signatories valid identification (IC or passport)

    Limited Companiy :

    • Mandate for Account – Limited Company
    • Certification of Incorporation of Private Company
    • Form X (if applicable)
    • Printed Electronic Company Extract
    • Memorandum & Articles of Association
    • Return on Allotment of Shares
    • Valid Identification for all shareholders²
    • Board Resolution to be signed by all directors
    • All directors valid identification per Form X and as per Banks' "individual’s" identification requirements¹
    • Authorized signatory/signatories valid identification (identity card or passport)

    Society, Club or Association :

    • Approval letter from Registrar of Societies or an appropriate authority approving the formation
    • Committee Minutes of Meeting to be signed by the Chairperson
    • Chairperson and authorized signatories valid identification (IC or passport)
    • Constitution of the organization
    • List of current office bearers, members of the governing body or committee
  • Fees & Charges



    New Merchant (BND)

    Set up and Linkage Charges
    Monthly subscription fee with transactions
    (from 0 – 1,000 counts per month)
    Monthly subscription fee with transactions
    (from 1,000 – 1,500 counts per month)
    Monthly subscription fee with transactions
    (max 2,000 counts per month)
    Additional charge will apply for every 500 counts after max 2,000 counts
    *Set up and Linkage Charges
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Important update
19 September 2023

We would like to inform you that with effect from 31 October 2023, Business i-Banking service will no longer be operational, and this will be replaced with our new Baiduri b.Digital Business service.

If your company has not transitioned to b.Digital Business, please ensure that every existing user provides the following by 8 October 2023 through the Business i-Banking Inbox:
  • User’s full name
  • User’s valid Identification Card (IC) or Passport
  • User’s mobile number
  • User's company assigned email address (General company email is not accepted e.g., [email protected])

Alternatively, you can complete the b.Digital Business Amendment Form and submit the form(s) directly to Baiduri Digital Hub, Ground Level, Baiduri Bank Headquarters.

Every user will receive a notification email at their registered email address, once they have been migrated and activated on the b.Digital Business service.

Companies who have not moved to b.Digital Business after 31 October 2023 can re-apply as a new subscriber to the b.Digital Business service. This will require additional documentations to be submitted as part of the application. Refer “Required Documents” here.

Important notice: Our Business i-Banking service will be deactivated soon. To ensure continued access and a smooth transition to the new Baiduri b.Digital Business, please provide your full name, IC, email address and mobile number via Business i-Banking Inbox. If we do not receive updated details from all authorised users, your company will not be migrated to the new platform and a fresh application will be required. For assistance, contact us at [email protected] or call 2268 637/8/9 during business hours. Thank you for your cooperation.

To strengthen our online security measures, effective 8 January 2024, we will introduce the cooling period feature on our Baiduri b.Digital Personal web and mobile app to prevent unauthorised access.

Click here for more information.

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