Card Payment Terminals

OVERVIEW

Reduce the risks and costs of handling cash while providing your customers greater convenience with Baiduri card payment terminals.

Key Features

Accept credit, debit and prepaid card including Contactless payments from four major card brands including Visa, Mastercard, American Express and UnionPay International.

Easy setup and dedicated technical support from our relationship officers and support team

Offer your customers more benefits that come with using credit cards, such as 0% Instalment Plan and other privileges.

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Benefits

Minimise risks and additional tasks associated with handling cash.
Secure and real-time processing.
Dedicated support from our team of relationship officers.

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Eligibility Criteria
Required Documents
FAQs

Eligibility Criteria
Eligibility Criteria
Must be a registered/incorporated company in Brunei.
Must maintain a Baiduri Company Account.
Required Documents
Required Documents
Valid Identity Card or Passport (Sole Proprietor/Partnership/Directors/Members of the Committee and Authorized signatory(ies))
Additional document(s):

Sole Proprietor/Partnership :

Certificate of Registration Sections 16 and 17

Limited Company :

Certificate of Incorporation
Form X
Memorandum and Articles of Association
Board of Director Resolution
FAQs
FAQs
How do I apply?
Please contact our Merchant Team at 226 8483 / 4 on how to get started.  To apply for our card terminal service, you will need to have a company account with Baiduri Bank.

Who can I call if we experience payment issues?
You can call your dedicated relationship officer who will be more than happy to assist. Alternatively, you can contact our Merchant Team at 226 8483 / 4.

Are we required to keep signed charge slips?
Yes. It is advisable to keep the signed charge slips for reconciliation purposes.

For more information:

Call
244 9666

Email
[email protected]

Operating Hours
Monday to Friday (9.00am to 4.00pm)
Saturday (9.00am to 11.30pm)
(Closed on Fridays from 12.00pm to 2.00pm, Sundays and Public Holidays)

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GET IN TOUCH WITH US

Contact our customer support team if you have any further questions. We are here to help you.

+673 244 9666

[email protected]

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Important notice for Business i-Banking users

IMPORTANT NOTICE FOR BUSINESS I-BANKING USERS

A new change is coming

We will be introducing a new online business banking service, bringing new and improved features to enhance your experience with us. The new service will be rolled out to all customers in phases and our existing Baiduri Business i-Banking service will remain available to you, until such time you have been successfully migrated to the new service.

What you need to do now

To minimise any disruptions to the new service rollout, it is important that we have a record of the most current and valid details of all your existing Baiduri Business i-Banking user(s). This information is mandatory to allow your existing user(s) to proceed with first-time login to the new online business banking service.

Please take note that the email address and mobile number will also be used for user verification and activation. Hence it is important to provide emails and mobile numbers intended for company or business matters.

Every existing user must individually perform the steps listed below to provide the required information to us:

Login to Baiduri Business i-Banking
Click on the Inbox function on the top left corner of the screen
Click on ‘Send New Mail’
Select category option ‘Others’
Enter subject heading ‘Update My Details’
Provide your full name, IC number, mobile number and email address
Click ‘Submit’

If you have any further enquiries, please contact your Account Officer or Relationship Manager. Alternatively, you may call our 24-hour Customer Helpline at 244 9666 for assistance.

We thank you for your support and understanding.

Please select one of the below

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*Note: We are currently rolling out our new online business banking service, Baiduri b.Digital Business to existing customers in phases. For users who have not yet received their new login credentials, please continue to access the Business i-Banking service for your online banking needs. For more information, please contact our Customer Helpline at +673 2449666 or email us at [email protected]

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