Branch Services

YOU ARE IN PERSONAL BANKING

Visit any Baiduri Bank branch nearest to you for personalised financial advice or to fulfill your banking needs. Too busy to bank during office hours? Drop by one of our extended hours branches for assistance!

In-Mall branch services

Manage your banking needs at branches with extended operating hours located at Supasave Gadong and The Mall.

Fund Transfers and Bill Payments

Transfer your funds and make bill payments including TAP and SCP.

Western Union Money Transfer service

Remit securely via Western Union Money Transfer service, available at all our branches except Times Square. You can also choose to visit a Western Union dedicated counters located at our Seria, Kuala Belait or The Mall branch.

Wealth Management and Insurance

Speak to our financial planners to get help with personalizing a plan to achieve your financial objectives. With our wide array of investment solutions, we will be able to help you identity products best suited to your needs.

I am interested to find out more

GET IN TOUCH WITH US

Contact our customer support team if you have any further questions. We are here to help you.

Click to login to our user-friendly online banking sites.

IMPORTANT NOTICE FOR BUSINESS I-BANKING USERS

A new change is coming

We will be introducing a new online business banking service, bringing new and improved features to enhance your experience with us. The new service will be rolled out to all customers in phases and our existing Baiduri Business i-Banking service will remain available to you, until such time you have been successfully migrated to the new service.

What you need to do now

To minimise any disruptions to the new service rollout, it is important that we have a record of the most current and valid details of all your existing Baiduri Business i-Banking user(s). This information is mandatory to allow your existing user(s) to proceed with first-time login to the new online business banking service.

Please take note that the email address and mobile number will also be used for user verification and activation. Hence it is important to provide emails and mobile numbers intended for company or business matters.

Every existing user must individually perform the steps listed below to provide the required information to us:

Login to Baiduri Business i-Banking
Click on the Inbox function on the top left corner of the screen
Click on ‘Send New Mail’
Select category option ‘Others’
Enter subject heading ‘Update My Details’
Provide your full name, IC number, mobile number and email address
Click ‘Submit’

If you have any further enquiries, please contact your Account Officer or Relationship Manager. Alternatively, you may call our 24-hour Customer Helpline at 244 9666 for assistance.

We thank you for your support and understanding.

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