Impersonation scams, also known as ‘Macau scams’, are on the rise in Brunei. Fraudsters make phone calls pretending to be bank staff, government officers or enforcement authorities.
Victims are threatened with arrest or account suspension and pressured into meeting scammers in random public places to hand over cash, transfer money or reveal banking details (PIN, OTP, passwords). Remember - Baiduri Bank will never ask you to disclose confidential information, transfer funds, or meet outside our official premises.
Victims are threatened with arrest or account suspension and pressured into meeting scammers in random public places to hand over cash, transfer money or reveal banking details (PIN, OTP, passwords). Remember - Baiduri Bank will never ask you to disclose confidential information, transfer funds, or meet outside our official premises.
Warning signs
- Caller claims to be from a bank, police or government agency
- Threats of legal action, arrest, or account suspension
- Instructions to urgently transfer funds or reveal account details
- Asked to meet in random public places to hand over cash instead of at banks or official offices
- Told to keep the matter secret and not inform anyone, even family, bank or authorities
- Stay calm and hang up immediately
- Never share your PIN, Transaction Authorisation Code (or OTP) or passwords
- For verification or to report suspicious calls, contact Baiduri Bank’s 24-hour Customer Helpline at 2449666 or the Royal Brunei Police Force’s Anti-Scam Helpline (ASC) at 16993.
Do not fall victim. Protect yourself and your finances.
PUBLIC NOTICES
Secure Online Payments With Baiduri UnionPay Debit Cards.
