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With effect from 31 October 2023, the Business I-Banking service will be terminated and will be replaced by our new Baiduri b.Digital Business service. To help you with your transition, email us at [email protected].
Is Someone in Your House "Renting" Their Bank Account?
Account renting doesn't just put the account holder at risk, it can have serious consequences for their family and loved ones too. Would you know the warning signs if someone in your household was being used as a money mule? Read more on this page to learn what to look out for and how to protect those around you.
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We’ve all seen those messages floating around family WhatsApp groups. A cousin’s friend gets a quick "$500 allowance" just for letting someone transfer money through their account. Or maybe an out-of-work dad gets a message from an unknown number offering a "part-time e-commerce assistant" role that requires using his personal bank account to handle orders. In a tough job market, these offers can feel like a lifesaver.

In reality, it’s a dangerous trap known as "account renting" and it’s illegal. The Royal Brunei Police Force recently arrested 45 people in a massive crackdown on mule accounts, leaving everyday citizens facing serious criminal charges.
How scammers target our families
Scammers study home dynamics and tailor their traps to whoever is under the most financial stress:

Scammers study home dynamics and tailor their traps to whoever is under the most financial stress:

1. Teens & Fresh Grads

For our youths, the temptation lives on TikTok, Instagram, and Telegram. They see flashy videos of peers showing off thick stacks of cash, brand-new iPhones, or luxury streetwear. The pitch? "Get paid BND 200 a week just to let us use your debit card. Fast, safe, passive income." It sounds like the ultimate side hustle, but it’s a trap.

2. Unemployed Parents & Mid-Career Adults

For a father or auntie who has been laid off or is struggling to find a stable job, the trap looks much more professional. They usually stumble upon it through WhatsApp messages from unknown foreign numbers or sponsored posts on Facebook offering "flexible, work-from-home administrative roles." The job description often reads "Financial Assistant" or "Payment Processing Agent." Receiving and forwarding funds feels like honest work, but it’s a setup.

3. Grandparents & Elders

Our elders are targeted through romance scams, fake lottery wins, or callers pretending to be government officials. Scammers exploit their trust to get them to open new accounts “just to help out”. Because our elders want to be helpful and trust easily, they rarely realise they are being used.
For our youths, the temptation lives on TikTok, Instagram, and Telegram. They see flashy videos of peers showing off thick stacks of cash, brand-new iPhones, or luxury streetwear. The pitch? "Get paid BND 200 a week just to let us use your debit card. Fast, safe, passive income." It sounds like the ultimate side hustle, but it’s a trap.


Spotting the red flags
Since this is happening right under our roofs, keep a look out for these warning signs:

  • Unexplained Purchases: Sudden packages with expensive gadgets, new shoes, or multiple bank cards arriving in the mail.
  • Phone Anxiety: A family member becoming incredibly defensive or possessive over their phone. If they are constantly checking banking apps, pacing around anxiously during transfers, or refusing to talk about how their "new boss" pays them.
  • Odd Bank Mail: Unexpected letters from unfamiliar banks, credit card notifications, or alerts about frozen accounts.


The Reality Check
There is no such thing as harmless account renting. When you rent your account, you are receiving money stolen from scam victims, cybercriminals, or illegal gambling rings. That makes you the "money mule."

Under our local laws, saying "I didn't know" will not save you. If your name is on the account, you are legally responsible for the money passing through it.

The potential complications can make everyday life quite challenging:

  • Banking disruptions: Banks will likely freeze your account, meaning you won't be able to withdraw cash or receive transfers.
  • Future financial hurdles: Getting flagged by banks can make it much harder to open a new account later on, or get approved for everyday milestones like a car loan or a home mortgage.
  • Legal complications: You could find yourself facing heavy fines or legal penalties. For someone just starting out, dealing with a legal issue early on can create a bumpy road when trying to land a job or build a career.


Keeping Your Household Safe
Protecting your family starts with honest, non-judgmental conversations at home.

Talk to your teens and tell them plainly: if a stranger online offers you money for your bank details, it is a crime, not a side hustle. Sit down with your parents or elderly relatives, check their phones gently, and remind them that legitimate companies will never ask to use a personal bank account to move business funds.

If a family member has fallen into this trap, don’t wait. Act immediately. Baiduri Bank customers can reach our 24-hour Customer Helpline at 2449666 to report suspicious calls. If you suspect you’ve been targeted by a scam, call the Royal Brunei Police Force’s Anti-Scam Centre at 16993 right away and file a report.

Times might be tough, but protecting our family’s future and integrity is worth far more than a few hundred dollars of quick, dangerous cash.


PUBLIC NOTICES
Secure Online Payments With Baiduri UnionPay Debit Cards.
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Important update
19 September 2023

We would like to inform you that with effect from 31 October 2023, Business i-Banking service will no longer be operational, and this will be replaced with our new Baiduri b.Digital Business service.

If your company has not transitioned to b.Digital Business, please ensure that every existing user provides the following by 8 October 2023 through the Business i-Banking Inbox:
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Alternatively, you can complete the b.Digital Business Amendment Form and submit the form(s) directly to Baiduri Digital Hub, Ground Level, Baiduri Bank Headquarters.

Every user will receive a notification email at their registered email address, once they have been migrated and activated on the b.Digital Business service.

Companies who have not moved to b.Digital Business after 31 October 2023 can re-apply as a new subscriber to the b.Digital Business service. This will require additional documentations to be submitted as part of the application. Refer “Required Documents” here.

Important notice: Our Business i-Banking service will be deactivated soon. To ensure continued access and a smooth transition to the new Baiduri b.Digital Business, please provide your full name, IC, email address and mobile number via Business i-Banking Inbox. If we do not receive updated details from all authorised users, your company will not be migrated to the new platform and a fresh application will be required. For assistance, contact us at [email protected] or call 2268 637/8/9 during business hours. Thank you for your cooperation.

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