With effect from 31 October 2023, the Business I-Banking service will be terminated and will be replaced by our new Baiduri b.Digital Business service. To help you with your transition, email us at [email protected].
When it comes to online scams, are you an easy target?
Read on to see if your habits make you an easy target to scammers.

The truth is, anyone can be a victim.

Scams often target people desperate for cash - you may be keen on that get-rich-quick scheme your cousin told you about, which promises high returns.

But those profits seem suspiciously high compared to returns offered by licensed financial institutions.

Scammers also target retirees who have just started to receive their pension.

Imagine you suddenly receive a windfall of cash and are keen to invest. Be wary that you could be manipulated by a charming finance guru who promises to grow your money, but in reality is looking for an easy pay day. (Reminder: Always check that any finance or investment professional is licensed by the Brunei Darussalam Central Bank.)
As consumers, we are also exposed to the risk of online fraud.
For example, in online shopping scams, fraudsters use fake profiles to “sell” items at cheap prices, but once payment is made the goods never arrive or don’t work as advertised.

Cyber Security Brunei (CSB), a national agency that monitors online security threats, said online shopping scams are rampant on social media, particularly via the "Sponsored" sections on different apps.
“Sponsored” doesn’t mean a product is 100% legitimate, anyone can use the paid feature as part of their marketing.

It’s time to check which of your online behaviours could be putting you at risk.

For example, do you use your birth date as a password? Do you give out your IC number so you can enter a lucky draw?
Scammers often use technology or social engineering tools (such as making enticing offers of money or prizes) to elicit sensitive information that can be used to defraud you.

They also try to appear legitimate by using the logos of established financial institutions such as banks or insurance agencies, by using their logos or showing ATM slips or screenshots from internet banking apps.
Cyber Security Brunei recommends the following tips to keep you safe:

  • Never give out personal information to anyone, such as bank login details, credit/debit card details or a one-time password (OTP). Legitimate organisations will never call, email, or SMS to ask for your personal information.
  • Always verify the authenticity of any text message or identity of a caller claiming to be from a financial institution or government agency.
  • Don't click on suspicious links. Never enter personal or credit card information on dubious websites; reply to/click on any unexpected links; and never reply to emails or ads that say you’ve won something.
  • Filter your friends and followers on social media. Set your social media profile to private.
  • Don't believe in promotions that seem too good to be true.

What to do if you're the victim of an online scam

If you think you have been a victim of online scam, report the incident immediately to your nearest police station. You can expedite the process by preparing a draft statement beforehand in Malay or English.

Print out any screenshots of messages, conversations or documents shared between you and the scammer. Your report should also include the phone number, email address or URL used by the scammer.
If you suspect that your bank account or personal information has been compromised, let your bank know immediately!

If your social media accounts have been compromised, it is important to notify all your contacts and report the incident to the respective social media platform.

If in doubt, you can always reach out to CyberSecurity Brunei for advice, via their hotline at 2458001 (24 hours), WhatsApp at 7170766, or email at [email protected].

Secure Online Payments With Baiduri UnionPay Debit Cards.
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Important update
19 September 2023

We would like to inform you that with effect from 31 October 2023, Business i-Banking service will no longer be operational, and this will be replaced with our new Baiduri b.Digital Business service.

If your company has not transitioned to b.Digital Business, please ensure that every existing user provides the following by 8 October 2023 through the Business i-Banking Inbox:
  • User’s full name
  • User’s valid Identification Card (IC) or Passport
  • User’s mobile number
  • User's company assigned email address (General company email is not accepted e.g., [email protected])

Alternatively, you can complete the b.Digital Business Amendment Form and submit the form(s) directly to Baiduri Digital Hub, Ground Level, Baiduri Bank Headquarters.

Every user will receive a notification email at their registered email address, once they have been migrated and activated on the b.Digital Business service.

Companies who have not moved to b.Digital Business after 31 October 2023 can re-apply as a new subscriber to the b.Digital Business service. This will require additional documentations to be submitted as part of the application. Refer “Required Documents” here.

Important notice: Our Business i-Banking service will be deactivated soon. To ensure continued access and a smooth transition to the new Baiduri b.Digital Business, please provide your full name, IC, email address and mobile number via Business i-Banking Inbox. If we do not receive updated details from all authorised users, your company will not be migrated to the new platform and a fresh application will be required. For assistance, contact us at [email protected] or call 2268 637/8/9 during business hours. Thank you for your cooperation.

To strengthen our online security measures, effective 8 January 2024, we will introduce the cooling period feature on our Baiduri b.Digital Personal web and mobile app to prevent unauthorised access.

Click here for more information.

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