Required documents

Individual and Joint Account opening

Keep your funds secure and watch your savings grow as you earn interest. You’ll also enjoy easy access to your funds through our wide range of banking and payment channels.

Prior to your branch appointment, it is best to prepare ahead with the required documents below.


18 years old and above Brunei and Permanent Resident

  • Valid Brunei identity card
  • Passport (For Brunei PR)

Below 12 years old Account Holder

  • Original birth certificate

Parent (as shown on birth certificate of account holder) or legal guardian:

  • Valid Brunei identity card
  • Passport (For Brunei PR)
  • Proof of residential address

For foreigners residing in Brunei

  • Valid identity card / temporary receipt within its validity issued by the Brunei Immigration Department
  • Passport with valid entry pass (e.g., employment pass, student pass, social visit pass, dependent pass, etc.)
  • Proof of residential address


Contact our customer support team if you have any further questions. We are here to help you.

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*Note: We are currently rolling out our new online business banking service, Baiduri b.Digital Business to existing customers in phases. For users who have not yet received their new login credentials, please continue to access the Business i-Banking service for your online banking needs. For more information, please contact us at [email protected] or call 2268 637/8/9 during business hours.

Important notice: Our Business i-Banking service will be deactivated soon. To ensure continued access and a smooth transition to the new Baiduri b.Digital Business, please provide your full name, IC, email address and mobile number via Business i-Banking Inbox. If we do not receive updated details from all authorised users, your company will not be migrated to the new platform and a fresh application will be required. For assistance, contact us at [email protected] or call 2268 637/8/9 during business hours. Thank you for your cooperation.
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