Notice
From 1 April 2024, we have implemented new updates to our Privacy Policy

Changes to Kiulap branch

21 April 2022

Dear Valued Customers,

As part of our branch transformation strategy, we are making a number of important changes to our branch network.

In line with these changes, please note that from 16 May 2022, our Kiulap branch will be focused on providing these services:

  • ATM services
  • Account opening
  • Financial planning
  • Loan applications
  • Card applications

For counter and teller services, you may visit our nearby Main branch located at the Baiduri Bank Headquarters, or any of our other branches.

For any enquiries, please call our 24-hour Customer Helpline at 244 9666.

Thank you for your support and we look forward to sharing more details about more exciting developments in the coming months.
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Important update
19 September 2023

We would like to inform you that with effect from 31 October 2023, Business i-Banking service will no longer be operational, and this will be replaced with our new Baiduri b.Digital Business service.

If your company has not transitioned to b.Digital Business, please ensure that every existing user provides the following by 8 October 2023 through the Business i-Banking Inbox:
  • User’s full name
  • User’s valid Identification Card (IC) or Passport
  • User’s mobile number
  • User's company assigned email address (General company email is not accepted e.g., [email protected])

Alternatively, you can complete the b.Digital Business Amendment Form and submit the form(s) directly to Baiduri Digital Hub, Ground Level, Baiduri Bank Headquarters.

Every user will receive a notification email at their registered email address, once they have been migrated and activated on the b.Digital Business service.

Companies who have not moved to b.Digital Business after 31 October 2023 can re-apply as a new subscriber to the b.Digital Business service. This will require additional documentations to be submitted as part of the application. Refer “Required Documents” here.

Important notice: Our Business i-Banking service will be deactivated soon. To ensure continued access and a smooth transition to the new Baiduri b.Digital Business, please provide your full name, IC, email address and mobile number via Business i-Banking Inbox. If we do not receive updated details from all authorised users, your company will not be migrated to the new platform and a fresh application will be required. For assistance, contact us at [email protected] or call 2268 637/8/9 during business hours. Thank you for your cooperation.

To strengthen our online security measures, effective 8 January 2024, we will introduce the cooling period feature on our Baiduri b.Digital Personal web and mobile app to prevent unauthorised access.

Click here for more information.

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