Bonus points for Baiduri Mastercard Auto Direct Prepaid Cards

28 October 2022

Dear Valued Customers,

Please be informed that from 1 November 2022, Baiduri Mastercard Auto Direct Prepaid Cards will no longer earn bonus points.

Any bonus points earned before 1 November 2022 will be converted to dollar value and credited to your Card. You can continue to use your Card until it expires.

If you register your card under Baiduri b.Digital Personal, you can also check your bonus points balance online.

For any enquiries, please call our 24-hour Customer Helpline at 244 9666.

Thank you for your understanding.

Frequently Asked Questions
What will happen to my Baiduri Mastercard Auto Direct Prepaid Card on 1 November 2022?
Your Card will no longer earn bonus points effective 1 November 2022.

What will happen to the Hire Purchase account that is linked to my Baiduri Mastercard Auto Direct Prepaid Card?
The Hire Purchase account is not affected and will still be active until full settlement.

What about the remaining cash balance and bonus points in my Baiduri Mastercard Auto Direct Prepaid Card?
Any bonus points earned before 1 November 2022 will be converted to dollar value and credited to your Card.

If you still have remaining balance in your Card after its expiry date, you can submit a request for the balance to be transferred to your Baiduri Bank account or Hire Purchase account. This request can be made at any Baiduri Bank branch for free.

Can I still use my Baiduri Mastercard Auto Direct Prepaid Card before the expiry date?
Yes, you can continue to use your Card and enjoy the features and benefits until your Card expires.

Will there be a replacement for my Baiduri Mastercard Auto Direct Prepaid Card?
At the moment, there is no replacement for the Auto Direct Prepaid Card but you can still make your Hire Purchase payments via other channels such as Baiduri Finance Mobile app, Baiduri b.Digital Personal, ATM/CDM or at any Baiduri Finance or Baiduri Bank branch.

Please note that Hire Purchase payments made at Baiduri Bank branches will take two working days to clear.

GET IN TOUCH WITH US

Contact our customer support team if you have any further questions. We are here to help you.

+673 244 9666

[email protected]

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Important notice for Business i-Banking users

IMPORTANT NOTICE FOR BUSINESS I-BANKING USERS

A new change is coming

We will be introducing a new online business banking service, bringing new and improved features to enhance your experience with us. The new service will be rolled out to all customers in phases and our existing Baiduri Business i-Banking service will remain available to you, until such time you have been successfully migrated to the new service.

What you need to do now

To minimise any disruptions to the new service rollout, it is important that we have a record of the most current and valid details of all your existing Baiduri Business i-Banking user(s). This information is mandatory to allow your existing user(s) to proceed with first-time login to the new online business banking service.

Please take note that the email address and mobile number will also be used for user verification and activation. Hence it is important to provide emails and mobile numbers intended for company or business matters.

Every existing user must individually perform the steps listed below to provide the required information to us:

Login to Baiduri Business i-Banking
Click on the Inbox function on the top left corner of the screen
Click on ‘Send New Mail’
Select category option ‘Others’
Enter subject heading ‘Update My Details’
Provide your full name, IC number, mobile number and email address
Click ‘Submit’

If you have any further enquiries, please contact your Account Officer or Relationship Manager. Alternatively, you may call our 24-hour Customer Helpline at 244 9666 for assistance.

We thank you for your support and understanding.

Please select one of the below

Click here to login

Click here to login*

*Note: We are currently rolling out our new online business banking service, Baiduri b.Digital Business to existing customers in phases. For users who have not yet received their new login credentials, please continue to access the Business i-Banking service for your online banking needs. For more information, please contact us at [email protected] or call 2268 637/8/9 during business hours.

Important notice: Our Business i-Banking service will be deactivated soon. To ensure continued access and a smooth transition to the new Baiduri b.Digital Business, please provide your full name, IC, email address and mobile number via Business i-Banking Inbox. If we do not receive updated details from all authorised users, your company will not be migrated to the new platform and a fresh application will be required. For assistance, contact us at [email protected] or call 2268 637/8/9 during business hours. Thank you for your cooperation.

I have read and understood the notice above.

Proceed

Bonus points for Baiduri Mastercard Auto Direct Prepaid Cards

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