Bonus points for Baiduri Mastercard Auto Direct Prepaid Cards

28 October 2022

Dear Valued Customers,

Please be informed that from 1 November 2022, Baiduri Mastercard Auto Direct Prepaid Cards will no longer earn bonus points.

Any bonus points earned before 1 November 2022 will be converted to dollar value and credited to your Card. You can continue to use your Card until it expires.

If you register your card under Baiduri b.Digital Personal, you can also check your bonus points balance online.

For any enquiries, please call our 24-hour Customer Helpline at 244 9666.

Thank you for your understanding.

Frequently Asked Questions
What will happen to my Baiduri Mastercard Auto Direct Prepaid Card on 1 November 2022?
Your Card will no longer earn bonus points effective 1 November 2022.

What will happen to the Hire Purchase account that is linked to my Baiduri Mastercard Auto Direct Prepaid Card?
The Hire Purchase account is not affected and will still be active until full settlement.

What about the remaining cash balance and bonus points in my Baiduri Mastercard Auto Direct Prepaid Card?
Any bonus points earned before 1 November 2022 will be converted to dollar value and credited to your Card.

If you still have remaining balance in your Card after its expiry date, you can submit a request for the balance to be transferred to your Baiduri Bank account or Hire Purchase account. This request can be made at any Baiduri Bank branch for free.

Can I still use my Baiduri Mastercard Auto Direct Prepaid Card before the expiry date?
Yes, you can continue to use your Card and enjoy the features and benefits until your Card expires.

Will there be a replacement for my Baiduri Mastercard Auto Direct Prepaid Card?
At the moment, there is no replacement for the Auto Direct Prepaid Card but you can still make your Hire Purchase payments via other channels such as Baiduri Finance Mobile app, Baiduri b.Digital Personal, ATM/CDM or at any Baiduri Finance or Baiduri Bank branch.

Please note that Hire Purchase payments made at Baiduri Bank branches will take two working days to clear.

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Important update
19 September 2023

We would like to inform you that with effect from 31 October 2023, Business i-Banking service will no longer be operational, and this will be replaced with our new Baiduri b.Digital Business service.

If your company has not transitioned to b.Digital Business, please ensure that every existing user provides the following by 8 October 2023 through the Business i-Banking Inbox:

User’s full name
User’s valid Identification Card (IC) or Passport
User’s mobile number
User's company assigned email address (General company email is not accepted e.g., [email protected])

Alternatively, you can complete the b.Digital Business Amendment Form and submit the form(s) directly to Baiduri Digital Hub, Ground Level, Baiduri Bank Headquarters.

Every user will receive a notification email at their registered email address, once they have been migrated and activated on the b.Digital Business service.

Companies who have not moved to b.Digital Business after 31 October 2023 can re-apply as a new subscriber to the b.Digital Business service. This will require additional documentations to be submitted as part of the application. Refer “Required Documents” here.

Important notice: Our Business i-Banking service will be deactivated soon. To ensure continued access and a smooth transition to the new Baiduri b.Digital Business, please provide your full name, IC, email address and mobile number via Business i-Banking Inbox. If we do not receive updated details from all authorised users, your company will not be migrated to the new platform and a fresh application will be required. For assistance, contact us at [email protected] or call 2268 637/8/9 during business hours. Thank you for your cooperation.

I have read and understood the notice above.

Proceed

Bonus points for Baiduri Mastercard Auto Direct Prepaid Cards

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