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Discontinuation of cash cheques

13 April 2023

In our efforts to protect cheque issuers and bearers against potential risks such as stolen or lost cheques, please be informed that from 1 June 2023, all cheques must be issued to a named recipient or “bearer”.

The bearer’s name can be an individual’s name or a company name.

Cash cheques or cheques made payable to “Cash” will no longer be accepted from 1 June.

For any enquiries, please call our 24-hour Customer Helpline at 244 9666.

Thank you for your continued support and understanding.

  • Frequently Asked Questions (FAQs)
    1. I have a cheque made payable to “Cash” that was issued before 1 June 2023, but I have not banked it in yet. Can I deposit this cheque after 1 June 2023?

    As of 1 June 2023, any cheques made payable to “Cash” will not be accepted by the bank regardless of the issue date of the cheque. All cheques must be issued to a named individual or company (“bearer”).

    We would advise you to get the cheque issuer to provide a new cheque made payable to you or your company’s full name.

    2. I didn’t know of these changes and deposited a cheque made payable to “Cash” after 1 June 2023 through a Baiduri Cash Deposit Machine (CDM). What will happen to my cheque?

    If this happens, the corresponding branch will contact you to return the cheque. A BND10 fee will be charged to the cheque issuer’s account for the returned cheque.

    3. Will this new change apply to cheques issued from both personal and business Baiduri Current Accounts?

    Yes. These changes will apply to all types of current accounts and cheques.

    4. Will Baiduri Bank accept cheques from other banks that were made payable to “Cash” after 1 June 2023?

    These new changes will apply to all types of cheques, including other bank's cheques.

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Contact our customer support team if you have any further questions. We are here to help you.

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*Note: We are currently rolling out our new online business banking service, Baiduri b.Digital Business to existing customers in phases. For users who have not yet received their new login credentials, please continue to access the Business i-Banking service for your online banking needs. For more information, please contact us at [email protected] or call 2268 637/8/9 during business hours.

Important notice: Our Business i-Banking service will be deactivated soon. To ensure continued access and a smooth transition to the new Baiduri b.Digital Business, please provide your full name, IC, email address and mobile number via Business i-Banking Inbox. If we do not receive updated details from all authorised users, your company will not be migrated to the new platform and a fresh application will be required. For assistance, contact us at [email protected] or call 2268 637/8/9 during business hours. Thank you for your cooperation.
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