Discontinuation of Baiduri Mastercard Auto Direct Prepaid Cards

05 May 2021

Dear Valued Customers,

Please take note that we are discontinuing the Baiduri Mastercard Auto Direct Prepaid Cards (Classic and Executive). You may refer to the Frequently Asked Questions below for more information.

If you have any questions, please call 242 6800.

Thank you for your understanding and we apologise for any inconvenience caused.

  • Frequently Asked Questions

    Why is the Auto Direct Prepaid Card being discontinued?
    In response to money laundering risks, we are discontinuing our Auto Direct Prepaid Card.

    What will my Auto Direct Prepaid Card be replaced with?
    At the moment, there is no replacement for the Auto Direct Prepaid Card but you can still make your Hire Purchase payments via other channels.

    What will happen to the remaining cash balance and bonus points in my Auto Direct Prepaid Card?
    Your bonus points are automatically converted and added to your cash balance, which will remain in the card until it expires. Please approach a Baiduri Bank Branch to complete an instruction form to transfer the balance to your Baiduri Bank account, Hire Purchase account or an existing prepaid card.

    What will happen to the Hire Purchase account that was linked to my Auto Direct Prepaid Card?
    The Hire Purchase account will still be active until full settlement.

    How can I pay for my monthly repayments?
    You can pay via the following channels:

    • Baiduri Finance Mobile App
    • b.Digital Personal
    • ATM/CDM
    • Over the counter

    Can I still use my Auto Direct Prepaid Card if it has not expired?
    Yes, active Auto Direct Prepaid Card cardholders can continue to use the card and enjoy its features and benefits until expiry.


Contact our customer support team if you have any further questions. We are here to help you.

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*Note: We are currently rolling out our new online business banking service, Baiduri b.Digital Business to existing customers in phases. For users who have not yet received their new login credentials, please continue to access the Business i-Banking service for your online banking needs. For more information, please contact us at [email protected] or call 2268 637/8/9 during business hours.

Important notice: Our Business i-Banking service will be deactivated soon. To ensure continued access and a smooth transition to the new Baiduri b.Digital Business, please provide your full name, IC, email address and mobile number via Business i-Banking Inbox. If we do not receive updated details from all authorised users, your company will not be migrated to the new platform and a fresh application will be required. For assistance, contact us at [email protected] or call 2268 637/8/9 during business hours. Thank you for your cooperation.
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