YOU ARE IN PERSONAL BANKING

Discontinuation of Baiduri Mastercard Auto Direct Prepaid Cards
05 May 2021

Dear Valued Customers,

Please take note that we are discontinuing the Baiduri Mastercard Auto Direct Prepaid Cards (Classic and Executive). You may refer to the Frequently Asked Questions below for more information.

If you have any questions, please call 242 6800.

Thank you for your understanding and we apologise for any inconvenience caused.

  • Frequently Asked Questions

    Why is the Auto Direct Prepaid Card being discontinued?
    In response to money laundering risks, we are discontinuing our Auto Direct Prepaid Card.

    What will my Auto Direct Prepaid Card be replaced with?
    At the moment, there is no replacement for the Auto Direct Prepaid Card but you can still make your Hire Purchase payments via other channels.

    What will happen to the remaining cash balance and bonus points in my Auto Direct Prepaid Card?
    Your bonus points are automatically converted and added to your cash balance, which will remain in the card until it expires. Please approach a Baiduri Bank Branch to complete an instruction form to transfer the balance to your Baiduri Bank account, Hire Purchase account or an existing prepaid card.

    What will happen to the Hire Purchase account that was linked to my Auto Direct Prepaid Card?
    The Hire Purchase account will still be active until full settlement.

    How can I pay for my monthly repayments?
    You can pay via the following channels:

    • Baiduri Finance Mobile App
    • b.Digital Personal
    • ATM/CDM
    • Over the counter

    Can I still use my Auto Direct Prepaid Card if it has not expired?
    Yes, active Auto Direct Prepaid Card cardholders can continue to use the card and enjoy its features and benefits until expiry.

GET IN TOUCH WITH US

Contact our customer support team if you have any further questions. We are here to help you.

Subscribe to our newsletter

* indicates required
I am interested in
Baiduri Bank © 2021 All rights reserved. Legal Notice
You are about to enter a third party website & Baiduri Bank Group's privacy policy will cease to apply.
Baiduri Bank Group makes no warranties as to the status of this link or information contained in the website you are about to access.

Do you wish to proceed?
Click to login to our user-friendly online banking sites.
Ooops!
Generic Popup