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Discontinuation of the Baiduri Mastercard Ladies Card

30 December 2021

With effect from 30 January 2022, we will be discontinuing the Baiduri Mastercard Ladies Credit Card. This means that you will no longer be able to use your card after the date.

If you would like to replace your card with a different Baiduri Credit Card, you can:

  • Send a message through your Baiduri b.Digital Personal
  • Call our 24-hour Customer Helpline to book an appointment at your preferred Baiduri Bank branch
  • Visit your preferred Baiduri Bank branch

You’ll also enjoy a one year annual fee waiver!

If you would like to know more information, refer to our Frequently Asked Questions below.
  • Frequently Asked Questions

    When will my Baiduri Mastercard Ladies Card be valid until?
    With effect from 30 January 2022, the Baiduri Mastercard Ladies Card will no longer be valid. This means that you will no longer be able to make payments with the card. However, any transaction authorized prior to this date will be billed to your card account during the statement cycle and will need to be settled on time to avoid any additional charges.

    I have an outstanding balance on my Baiduri Mastercard Ladies Card account. What should I do?
    You can choose to settle your outstanding balance before 30 January 2022, or you can choose to continue with your ongoing instalment payments or roll over payments until the balance is fully settled.

    I have bonus points in my Baiduri Mastercard Ladies Card account. What will happen to those?
    All remaining bonus points in your card account will be converted to Baiduri Dollars and credited to your Baiduri Instant Rewards Card account.

    I have decided I want to cancel my Baiduri Mastercard Ladies Card. What do I need to do?
    If you choose to cancel your card, you can do so by contacting our 24-hour Customer Helpline. However, you will need to settle any outstanding balance on your card. Payments will still be accepted after the card has been cancelled.

    I am considering replacing my Baiduri Mastercard Ladies Card with a different Baiduri Credit Card. What are my options?
    You will be able to maintain your credit limit and choose a replacement credit card of similar tier. Also, you can choose to replace your card with another Baiduri Mastercard Credit Card or a Baiduri Visa Credit Card with 1 year fee waiver.

    For example,
    If you were holding the Baiduri Mastercard Ladies Standard Card, your replacement card can be the following:

    • Baiduri Mastercard Standard Credit Card; or
    • Baiduri Visa Classic Credit Card

    Click here to find out more.

    And if you were holding the Baiduri Mastercard Ladies Platinum Card, you can replace your card with the following:

    • Baiduri Mastercard Platinum Credit Card
    • Baiduri Visa Platinum Credit Card
    • Royal Brunei Visa Platinum Credit Card

    Click here to find out more.

    How do I apply for my replacement card?
    You can do one of the following to make the arrangements.

    • Send a message through your Baiduri b.Digital Personal,
    • Contact our 24-hour Customer Helpline to book an appointment at your preferred Baiduri Bank branch; or
    • Visit your preferred Baiduri Bank branch

    If you are an expatriate or of foreign national, you will need to provide either your valid green IC, Passport and your employment letter.

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Contact our customer support team if you have any further questions. We are here to help you.

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*Note: We are currently rolling out our new online business banking service, Baiduri b.Digital Business to existing customers in phases. For users who have not yet received their new login credentials, please continue to access the Business i-Banking service for your online banking needs. For more information, please contact our Customer Helpline at +673 2449666 or email us at [email protected]
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