Going green with eStatements

30 September 2021

Effective 1 November 2021, we will stop sending out paper account statements. You can download or sign up for your monthly account eStatements through the following channels:

Via Baiduri b.Digital Personal

Via Email

A step-by-step guide to view and download your eStatements on Baiduri b.digital Personal app and web

Guide for b.Digital Personal App

Guide for b.Digital Personal Web

Not a Baiduri b.Digital Personal user yet?

Click here to find out how you can register.

Go green and choose to receive your eStatements via email.You can sign up in either way:

You can sign up in either way:

Call 244 9666 and inform our Customer Services Specialists that you'd like to update your email address and receive your monthly eStatements via email.
Email [email protected]

We highly recommend going paperless but if you still prefer to receive paper statements, you may do so at a monthly fee of BND5. To request for this, please call 2449666 or email [email protected].

GET IN TOUCH WITH US

Contact our customer support team if you have any further questions. We are here to help you.

+673 244 9666

[email protected]

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PERSONAL

BUSINESS

Important notice for Business i-Banking users

IMPORTANT NOTICE FOR BUSINESS I-BANKING USERS

A new change is coming

We will be introducing a new online business banking service, bringing new and improved features to enhance your experience with us. The new service will be rolled out to all customers in phases and our existing Baiduri Business i-Banking service will remain available to you, until such time you have been successfully migrated to the new service.

What you need to do now

To minimise any disruptions to the new service rollout, it is important that we have a record of the most current and valid details of all your existing Baiduri Business i-Banking user(s). This information is mandatory to allow your existing user(s) to proceed with first-time login to the new online business banking service.

Please take note that the email address and mobile number will also be used for user verification and activation. Hence it is important to provide emails and mobile numbers intended for company or business matters.

Every existing user must individually perform the steps listed below to provide the required information to us:

Login to Baiduri Business i-Banking
Click on the Inbox function on the top left corner of the screen
Click on ‘Send New Mail’
Select category option ‘Others’
Enter subject heading ‘Update My Details’
Provide your full name, IC number, mobile number and email address
Click ‘Submit’

If you have any further enquiries, please contact your Account Officer or Relationship Manager. Alternatively, you may call our 24-hour Customer Helpline at 244 9666 for assistance.

We thank you for your support and understanding.

Please select one of the below

Click here to login

Click here to login*

*Note: We are currently rolling out our new online business banking service, Baiduri b.Digital Business to existing customers in phases. For users who have not yet received their new login credentials, please continue to access the Business i-Banking service for your online banking needs. For more information, please contact our Customer Helpline at +673 2449666 or email us at [email protected]

Important notice: Our Business i-Banking service will be deactivated soon. To ensure continued access and a smooth transition to the new Baiduri b.Digital Business, please provide your full name, IC and mobile number via BIB Inbox. If we do not receive updated details from all authorised users, your company will not be migrated to the new platform and a fresh application will be required. For assistance, contact us at [email protected] or call 2268 637/8/9 during business hours. Thank you for your cooperation.

I have read and understood the notice above.

Proceed

Going green with eStatements

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