Going green with eStatements

30 September 2021
Effective 1 November 2021, we will stop sending out paper account statements. You can download or sign up for your monthly account eStatements through the following channels:

Via Baiduri b.Digital Personal

Via Email

A step-by-step guide to view and download your eStatements on Baiduri Personal app and web

Guide for b.Digital Personal App 

Guide for b.Digital Personal Web

Not a Baiduri b.Digital Personal user yet?

Click here to find out how you can register.

Go green and choose to receive your eStatements via email.You can sign up in either way:

You can sign up in either way:

  1. Call 244 9666 and inform our Customer Services Specialists that you'd like to update your email address and receive your monthly eStatements via email.
  2. Email [email protected]

We highly recommend going paperless but if you still prefer to receive paper statements, you may do so at a monthly fee of BND5. To request for this, please call 2449666 or email [email protected].


Contact our customer support team if you have any further questions. We are here to help you.

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*Note: We are currently rolling out our new online business banking service, Baiduri b.Digital Business to existing customers in phases. For users who have not yet received their new login credentials, please continue to access the Business i-Banking service for your online banking needs. For more information, please contact us at [email protected] or call 2268 637/8/9 during business hours.

Important notice: Our Business i-Banking service will be deactivated soon. To ensure continued access and a smooth transition to the new Baiduri b.Digital Business, please provide your full name, IC, email address and mobile number via Business i-Banking Inbox. If we do not receive updated details from all authorised users, your company will not be migrated to the new platform and a fresh application will be required. For assistance, contact us at [email protected] or call 2268 637/8/9 during business hours. Thank you for your cooperation.
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