Notice

With effect from 31 October 2023, the Business I-Banking service will be terminated and will be replaced by our new Baiduri b.Digital Business service. To help you with your transition, email us at [email protected].

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Going green with eStatements

30 September 2021

Effective 1 November 2021, we will stop sending out paper account statements. You can download or sign up for your monthly account eStatements through the following channels:

Via Baiduri b.Digital Personal

Via Email

A step-by-step guide to view and download your eStatements on Baiduri b.digital Personal app and web

Guide for b.Digital Personal App

Guide for b.Digital Personal Web

Not a Baiduri b.Digital Personal user yet?

Click here to find out how you can register.

Go green and choose to receive your eStatements via email.You can sign up in either way:

You can sign up in either way:

Call 244 9666 and inform our Customer Services Specialists that you'd like to update your email address and receive your monthly eStatements via email.
Email [email protected]

We highly recommend going paperless but if you still prefer to receive paper statements, you may do so at a monthly fee of BND5. To request for this, please call 2449666 or email [email protected].

Get in touch

We are here to help you. Contact our customer support team if you have any further questions. Here are ways you can get in touch with us.

Click to login to our user-friendly online banking sites.

PERSONAL

BUSINESS

Please select one of the below

Click here to login

Important update
19 September 2023

We would like to inform you that with effect from 31 October 2023, Business i-Banking service will no longer be operational, and this will be replaced with our new Baiduri b.Digital Business service.

If your company has not transitioned to b.Digital Business, please ensure that every existing user provides the following by 8 October 2023 through the Business i-Banking Inbox:

User’s full name
User’s valid Identification Card (IC) or Passport
User’s mobile number
User's company assigned email address (General company email is not accepted e.g., [email protected])

Alternatively, you can complete the b.Digital Business Amendment Form and submit the form(s) directly to Baiduri Digital Hub, Ground Level, Baiduri Bank Headquarters.

Every user will receive a notification email at their registered email address, once they have been migrated and activated on the b.Digital Business service.

Companies who have not moved to b.Digital Business after 31 October 2023 can re-apply as a new subscriber to the b.Digital Business service. This will require additional documentations to be submitted as part of the application. Refer “Required Documents” here.

Important notice: Our Business i-Banking service will be deactivated soon. To ensure continued access and a smooth transition to the new Baiduri b.Digital Business, please provide your full name, IC, email address and mobile number via Business i-Banking Inbox. If we do not receive updated details from all authorised users, your company will not be migrated to the new platform and a fresh application will be required. For assistance, contact us at [email protected] or call 2268 637/8/9 during business hours. Thank you for your cooperation.

I have read and understood the notice above.

Proceed

Important notice: We have updated the Baiduri b.Digital Personal mobile app on 21 August 2023.

If you have not logged in to your mobile app lately, you will be required to update the app when you open it.

If you have updated the app but have forgotten what your User ID is, you can retrieve it via one of the following:
• Visit Digital Hub at ground level, Baiduri Bank Headquarters
• Visit your nearest Baiduri Bank branch
• Call our 24-hour Customer Helpline at 2449666

If you have forgotten your password, you can reset it through the Baiduri b.Digital Personal web platform through the “Forgot Password” feature.

If you need further assistance, click here for a guide.

Proceed

Going green with eStatements

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