From 1 April 2024, we have implemented new updates to our Privacy Policy

Relocation of Kiarong Branch

03 July 2020

Dear Valued Customers,

Please be informed that our main branch in Kiarong will be relocated to our new Headquarters, and our last day of operations will be on Saturday, 04 July 2020 at 11:30am.

Our new address is below:

First Floor

Baiduri Bank Headquarters

1 Jalan Gadong

Bandar Seri Begawan BA1511

Our ATMs and Day and Night Safe (DNS) services will be unavailable from 10:00am on Saturday, 04 July 2020 for relocation. Services will resume at our newHeadquarters from 10:00pm the same day.

For your convenience, our nearest branches are available at Supa Save Gadong and The Mall.

Should you have any enquiries, please call our 24-Hour Customer Care helpline at 244 9666.

Our premises will be fully operational to serve you on Monday, 06 July 2020 at 9:00am.

Thank you for all your support and we look forward to serving you at our new location.

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Important update
19 September 2023

We would like to inform you that with effect from 31 October 2023, Business i-Banking service will no longer be operational, and this will be replaced with our new Baiduri b.Digital Business service.

If your company has not transitioned to b.Digital Business, please ensure that every existing user provides the following by 8 October 2023 through the Business i-Banking Inbox:
  • User’s full name
  • User’s valid Identification Card (IC) or Passport
  • User’s mobile number
  • User's company assigned email address (General company email is not accepted e.g., [email protected])

Alternatively, you can complete the b.Digital Business Amendment Form and submit the form(s) directly to Baiduri Digital Hub, Ground Level, Baiduri Bank Headquarters.

Every user will receive a notification email at their registered email address, once they have been migrated and activated on the b.Digital Business service.

Companies who have not moved to b.Digital Business after 31 October 2023 can re-apply as a new subscriber to the b.Digital Business service. This will require additional documentations to be submitted as part of the application. Refer “Required Documents” here.

Important notice: Our Business i-Banking service will be deactivated soon. To ensure continued access and a smooth transition to the new Baiduri b.Digital Business, please provide your full name, IC, email address and mobile number via Business i-Banking Inbox. If we do not receive updated details from all authorised users, your company will not be migrated to the new platform and a fresh application will be required. For assistance, contact us at [email protected] or call 2268 637/8/9 during business hours. Thank you for your cooperation.

To strengthen our online security measures, effective 8 January 2024, we will introduce the cooling period feature on our Baiduri b.Digital Personal web and mobile app to prevent unauthorised access.

Click here for more information.

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