Revised payroll processing service tariffs

01 February 2022

Please be informed that effective 1 March 2022, we will be revising the tariffs for payroll service requests made through Business i-Banking and over-the-counter transactions.

For requests made via Business i-Banking, the revised tariffs are as below:

Existing tariffs

New tariffs

Processing fee per instruction

BND10

BND5

Transfer fee within Baiduri Bank

Free of Charge

Transfer fee to other local banks (per bank)

BND10

Additional fee for requests submitted with less than 24-hour notice

Note: A minimum notice of 2 working days is required for normal requests

BND 5

BND30

Meanwhile, for requests made over-the-counter, please note that we will be implementing a standard Excel format for payroll listing to ensure timely service delivery.

The revised tariffs for requests made over-the-counter are as below:

Standard format

Non-standard format

Existing tariffs

New
tariffs

Existing tariffs

New
tariffs

Processing fee per instruction

BND20

BND10

BND20

BND50*

Transfer fee within Baiduri Bank

Free of charge

Transfer fee to other local banks (per bank)

BND20

Additional fee for requests submitted with less than 24-hour notice

Note: A minimum notice of 2 working days is required for normal requests

BND5

BND30

*If you are an existing user of our payroll processing service, the new tariffs for non-standard format will take effect from 1 July 2022 to allow a grace period for any necessary adjustments.

You can download a copy of the standard format template from our website by scanning this QR code:

For any enquiries, please contact your individual Account or Relationship Managers.

Thank you for your support and understanding.

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Important update
19 September 2023

We would like to inform you that with effect from 31 October 2023, Business i-Banking service will no longer be operational, and this will be replaced with our new Baiduri b.Digital Business service.

If your company has not transitioned to b.Digital Business, please ensure that every existing user provides the following by 8 October 2023 through the Business i-Banking Inbox:

User’s full name
User’s valid Identification Card (IC) or Passport
User’s mobile number
User's company assigned email address (General company email is not accepted e.g., [email protected])

Alternatively, you can complete the b.Digital Business Amendment Form and submit the form(s) directly to Baiduri Digital Hub, Ground Level, Baiduri Bank Headquarters.

Every user will receive a notification email at their registered email address, once they have been migrated and activated on the b.Digital Business service.

Companies who have not moved to b.Digital Business after 31 October 2023 can re-apply as a new subscriber to the b.Digital Business service. This will require additional documentations to be submitted as part of the application. Refer “Required Documents” here.

Important notice: Our Business i-Banking service will be deactivated soon. To ensure continued access and a smooth transition to the new Baiduri b.Digital Business, please provide your full name, IC, email address and mobile number via Business i-Banking Inbox. If we do not receive updated details from all authorised users, your company will not be migrated to the new platform and a fresh application will be required. For assistance, contact us at [email protected] or call 2268 637/8/9 during business hours. Thank you for your cooperation.

I have read and understood the notice above.

Proceed

Important notice: We have updated the Baiduri b.Digital Personal mobile app on 21 August 2023.

If you have not logged in to your mobile app lately, you will be required to update the app when you open it.

If you have updated the app but have forgotten what your User ID is, you can retrieve it via one of the following:
• Visit Digital Hub at ground level, Baiduri Bank Headquarters
• Visit your nearest Baiduri Bank branch
• Call our 24-hour Customer Helpline at 2449666

If you have forgotten your password, you can reset it through the Baiduri b.Digital Personal web platform through the “Forgot Password” feature.

If you need further assistance, click here for a guide.

Proceed

Revised payroll processing service tariffs

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