Notice

With effect from 31 October 2023, the Business I-Banking service will be terminated and will be replaced by our new Baiduri b.Digital Business service. To help you with your transition, email us at [email protected].

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Yayasan branch relocation

16 April 2021

Dear Valued Customers,

In our ongoing efforts to deliver enhanced customer experience, we are making a number of important changes to our branch network.

As part of our branch transformation strategy, some of these changes will include moving to more convenient locations, expansion of premise, and the introduction of new design concepts in line with our refreshed brand identity.

In line with these changes, our Yayasan branch will cease operations from 3:00pm on Friday, 30 April 2021 and its new location will be announced in due course. Our ATM facilities at the existing location will continue to be accessible.

Your accounts with our Yayasan branch will not be affected, and you may visit any of our branches nationwide for your banking needs. We have also extended the banking hours for selected services at our Main branch until 4:00pm, Monday to Saturday for your added convenience.

For any enquiries, please call our 24-hour Customer Helpline at 244 9666.

Thank you for your support and we look forward to sharing more details about these exciting developments in the coming months.

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We are here to help you. Contact our customer support team if you have any further questions. Here are ways you can get in touch with us.

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BUSINESS

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Important update
19 September 2023

We would like to inform you that with effect from 31 October 2023, Business i-Banking service will no longer be operational, and this will be replaced with our new Baiduri b.Digital Business service.

If your company has not transitioned to b.Digital Business, please ensure that every existing user provides the following by 8 October 2023 through the Business i-Banking Inbox:

User’s full name
User’s valid Identification Card (IC) or Passport
User’s mobile number
User's company assigned email address (General company email is not accepted e.g., [email protected])

Alternatively, you can complete the b.Digital Business Amendment Form and submit the form(s) directly to Baiduri Digital Hub, Ground Level, Baiduri Bank Headquarters.

Every user will receive a notification email at their registered email address, once they have been migrated and activated on the b.Digital Business service.

Companies who have not moved to b.Digital Business after 31 October 2023 can re-apply as a new subscriber to the b.Digital Business service. This will require additional documentations to be submitted as part of the application. Refer “Required Documents” here.

Important notice: Our Business i-Banking service will be deactivated soon. To ensure continued access and a smooth transition to the new Baiduri b.Digital Business, please provide your full name, IC, email address and mobile number via Business i-Banking Inbox. If we do not receive updated details from all authorised users, your company will not be migrated to the new platform and a fresh application will be required. For assistance, contact us at [email protected] or call 2268 637/8/9 during business hours. Thank you for your cooperation.

I have read and understood the notice above.

Proceed

Important notice: We have updated the Baiduri b.Digital Personal mobile app on 21 August 2023.

If you have not logged in to your mobile app lately, you will be required to update the app when you open it.

If you have updated the app but have forgotten what your User ID is, you can retrieve it via one of the following:
• Visit Digital Hub at ground level, Baiduri Bank Headquarters
• Visit your nearest Baiduri Bank branch
• Call our 24-hour Customer Helpline at 2449666

If you have forgotten your password, you can reset it through the Baiduri b.Digital Personal web platform through the “Forgot Password” feature.

If you need further assistance, click here for a guide.

Proceed

Yayasan branch relocation

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