From 1 April 2024, we have implemented new updates to our Privacy Policy
15 October 2021

The current pandemic has led to rising uncertainties and shown how important it is to take care of our physical and mental health. More than that, it has also highlighted the importance of forward planning to help reduce financial stress and anxiety.

During these challenging times, there can be loss of income and unexpected illness due to the pandemic. Proper financial planning, which includes having an emergency fund of three to six months of your income, can ensure that even through these challenging times, you can still reach your short-term and long-term goals.

Baiduri Bank, fully understanding the importance of financial planning has made it easier for their customers to get started with their journey towards financial independence by introducing online video consultations. Through these virtual consultations, customers can speak to the Bank’s Personal Financial Planners about their financial aspirations and the affordable ways to achieve them, all from the safety and comfort of their own homes.

Customers can book an online consultation by filling up a booking form via the Bank’s website at:

Meanwhile, those considering insurance protection as part of their financial plan will be able to enjoy additional coverage for COVID-19 at no extra cost. Coverage details vary by insurance plan and may include hospitalisation cash benefit amongst others, subject to terms and conditions.

Mr. Peng Eng Soon, Head of Wealth Management said: “Having a proper financial plan can help you alleviate any anxieties you might feel about your finances, especially during uncertain times like these. That’s why we strive to help our clients to be financially prepared for life’s unexpected events and focus on the importance of having financial safety.

“Being financially protected also doesn’t necessarily need to cost a lot. With discipline and commitment, it’s never too late to start on your journey to financial security, and together we can protect what matters.”

Baiduri Bank offers an array of financial products and investment options to suit the needs and lifestyle of its clients. The Bank also has a growing team of Personal Financial Planners, who can provide financial consultation, conduct gap analysis, risk profile analysis and more, to determine which product suits their clients best.

More information on the Bank’s various insurance products and services can be found at the Baiduri Bank website at or by calling the Bank’s 24-hour Customer Helpline at 244 9666.

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Important update
19 September 2023

We would like to inform you that with effect from 31 October 2023, Business i-Banking service will no longer be operational, and this will be replaced with our new Baiduri b.Digital Business service.

If your company has not transitioned to b.Digital Business, please ensure that every existing user provides the following by 8 October 2023 through the Business i-Banking Inbox:
  • User’s full name
  • User’s valid Identification Card (IC) or Passport
  • User’s mobile number
  • User's company assigned email address (General company email is not accepted e.g., [email protected])

Alternatively, you can complete the b.Digital Business Amendment Form and submit the form(s) directly to Baiduri Digital Hub, Ground Level, Baiduri Bank Headquarters.

Every user will receive a notification email at their registered email address, once they have been migrated and activated on the b.Digital Business service.

Companies who have not moved to b.Digital Business after 31 October 2023 can re-apply as a new subscriber to the b.Digital Business service. This will require additional documentations to be submitted as part of the application. Refer “Required Documents” here.

Important notice: Our Business i-Banking service will be deactivated soon. To ensure continued access and a smooth transition to the new Baiduri b.Digital Business, please provide your full name, IC, email address and mobile number via Business i-Banking Inbox. If we do not receive updated details from all authorised users, your company will not be migrated to the new platform and a fresh application will be required. For assistance, contact us at [email protected] or call 2268 637/8/9 during business hours. Thank you for your cooperation.

To strengthen our online security measures, effective 8 January 2024, we will introduce the cooling period feature on our Baiduri b.Digital Personal web and mobile app to prevent unauthorised access.

Click here for more information.

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