BAIDURI BANK INTRODUCES ACCOUNT FOR CUSTOMERS TO DONATE TO COVID-19 RELIEF FUND

08 September 2021

To support the Government’s efforts in raising funds to curb the spread of COVID-19 in the country, Baiduri Bank, with the support of the Ministry of Finance and Economy, has introduced a “COVID-19 Relief Fund” current account where its customers can easily donate via Baiduri Bank’s digital channels.

Speaking on this initiative, Mr Ti Eng Hui, Chief Executive Officer of Baiduri Bank said, “We hope this initiative will help facilitate contributions towards the COVID-19 Relief Fund. As one of the leading banks in Brunei, we aim to do our part to combat this pandemic and support the Government’s efforts towards preventing the spread of this pandemic. With this initiative, and more to come, we hope to make it easier for our customers to donate within Baiduri Bank.”

Customers may donate to the fund in two ways:

1) Via the Bill Payment function on Baiduri b.Digital Personal. Please look out for a step-by-step guide on our social media page.
2) Via Baiduri Bank ATMs or Cash Deposit Machines. The account number for the COVID-19 Relief Fund under Baiduri Bank is 00-13-555-458395.

For details on the Bank’s COVID-19 relief measures and ways to bank during this pandemic, please follow Baiduri Bank Group on its social media channels, visit www.baiduri.com and head to the COVID-19 Support Measures page at www.baiduri.com.bn/covid-support-measures, or contact its 24-hour Customer Helpline at 2449666.

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Important notice for Business i-Banking users

IMPORTANT NOTICE FOR BUSINESS I-BANKING USERS

A new change is coming

We will be introducing a new online business banking service, bringing new and improved features to enhance your experience with us. The new service will be rolled out to all customers in phases and our existing Baiduri Business i-Banking service will remain available to you, until such time you have been successfully migrated to the new service.

What you need to do now

To minimise any disruptions to the new service rollout, it is important that we have a record of the most current and valid details of all your existing Baiduri Business i-Banking user(s). This information is mandatory to allow your existing user(s) to proceed with first-time login to the new online business banking service.

Please take note that the email address and mobile number will also be used for user verification and activation. Hence it is important to provide emails and mobile numbers intended for company or business matters.

Every existing user must individually perform the steps listed below to provide the required information to us:

Login to Baiduri Business i-Banking
Click on the Inbox function on the top left corner of the screen
Click on ‘Send New Mail’
Select category option ‘Others’
Enter subject heading ‘Update My Details’
Provide your full name, IC number, mobile number and email address
Click ‘Submit’

If you have any further enquiries, please contact your Account Officer or Relationship Manager. Alternatively, you may call our 24-hour Customer Helpline at 244 9666 for assistance.

We thank you for your support and understanding.

Please select one of the below

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*Note: We are currently rolling out our new online business banking service, Baiduri b.Digital Business to existing customers in phases. For users who have not yet received their new login credentials, please continue to access the Business i-Banking service for your online banking needs. For more information, please contact us at [email protected] or call 2268 637/8/9 during business hours.

Important notice: Our Business i-Banking service will be deactivated soon. To ensure continued access and a smooth transition to the new Baiduri b.Digital Business, please provide your full name, IC, email address and mobile number via Business i-Banking Inbox. If we do not receive updated details from all authorised users, your company will not be migrated to the new platform and a fresh application will be required. For assistance, contact us at [email protected] or call 2268 637/8/9 during business hours. Thank you for your cooperation.

I have read and understood the notice above.

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