BAIDURI BANK INTRODUCES ACCOUNT FOR CUSTOMERS TO DONATE TO COVID-19 RELIEF FUND

08 September 2021

To support the Government’s efforts in raising funds to curb the spread of COVID-19 in the country, Baiduri Bank, with the support of the Ministry of Finance and Economy, has introduced a “COVID-19 Relief Fund” current account where its customers can easily donate via Baiduri Bank’s digital channels.

Speaking on this initiative, Mr Ti Eng Hui, Chief Executive Officer of Baiduri Bank said, “We hope this initiative will help facilitate contributions towards the COVID-19 Relief Fund. As one of the leading banks in Brunei, we aim to do our part to combat this pandemic and support the Government’s efforts towards preventing the spread of this pandemic. With this initiative, and more to come, we hope to make it easier for our customers to donate within Baiduri Bank.”

Customers may donate to the fund in two ways:

1) Via the Bill Payment function on Baiduri b.Digital Personal. Please look out for a step-by-step guide on our social media page.
2) Via Baiduri Bank ATMs or Cash Deposit Machines. The account number for the COVID-19 Relief Fund under Baiduri Bank is 00-13-555-458395.

For details on the Bank’s COVID-19 relief measures and ways to bank during this pandemic, please follow Baiduri Bank Group on its social media channels, visit www.baiduri.com and head to the COVID-19 Support Measures page at www.baiduri.com.bn/covid-support-measures, or contact its 24-hour Customer Helpline at 2449666.

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Important update
19 September 2023

We would like to inform you that with effect from 31 October 2023, Business i-Banking service will no longer be operational, and this will be replaced with our new Baiduri b.Digital Business service.

If your company has not transitioned to b.Digital Business, please ensure that every existing user provides the following by 8 October 2023 through the Business i-Banking Inbox:

User’s full name
User’s valid Identification Card (IC) or Passport
User’s mobile number
User's company assigned email address (General company email is not accepted e.g., [email protected])

Alternatively, you can complete the b.Digital Business Amendment Form and submit the form(s) directly to Baiduri Digital Hub, Ground Level, Baiduri Bank Headquarters.

Every user will receive a notification email at their registered email address, once they have been migrated and activated on the b.Digital Business service.

Companies who have not moved to b.Digital Business after 31 October 2023 can re-apply as a new subscriber to the b.Digital Business service. This will require additional documentations to be submitted as part of the application. Refer “Required Documents” here.

Important notice: Our Business i-Banking service will be deactivated soon. To ensure continued access and a smooth transition to the new Baiduri b.Digital Business, please provide your full name, IC, email address and mobile number via Business i-Banking Inbox. If we do not receive updated details from all authorised users, your company will not be migrated to the new platform and a fresh application will be required. For assistance, contact us at [email protected] or call 2268 637/8/9 during business hours. Thank you for your cooperation.

I have read and understood the notice above.

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Important notice: We have updated the Baiduri b.Digital Personal mobile app on 21 August 2023.

If you have not logged in to your mobile app lately, you will be required to update the app when you open it.

If you have updated the app but have forgotten what your User ID is, you can retrieve it via one of the following:
• Visit Digital Hub at ground level, Baiduri Bank Headquarters
• Visit your nearest Baiduri Bank branch
• Call our 24-hour Customer Helpline at 2449666

If you have forgotten your password, you can reset it through the Baiduri b.Digital Personal web platform through the “Forgot Password” feature.

If you need further assistance, click here for a guide.

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