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About Baiduri b.Digital Business
Baiduri b.Digital Business uses industry standard 128-bit strong SSL encryption to ensure data confidentiality. Additionally, there are other security features such as unique Corporate Group ID, User ID, Password followed by a 6-digit one-time password generated from the digital token. An automatic timeout feature will ensure you are logged out when your account is idle for more than eight (8) minutes.
Registration is free and can be done at any Baiduri Bank branch. Save time by downloading the application form at www.baiduri.com or speak to your Baiduri Bank Business Relationship manager for more information.
You will require the following documentsfor registration:
There are 4 types of user roles available, they are:
You can request for more than one company to be linked under one Baiduri b.Digital Business account so that you can use a single set of credentials to access multiple companies. The company must however comply with the following requirements:
It will depend on how the user access is set up in the company account. You can set it up in a way where the users have the flexibility of managing accounts of other related companies, subject to the company’s mandate.
Your access to Baiduri b.Digital Business will be blocked after three (3) consecutive unsuccessful login attempts.
Password must be 8 to 12 characters long and contain at least one number, one upper case letter, one lowercase letter and one special character.
If the network disconnects before a transaction is completed, the transaction will not be processed. However, it is highly recommended to check your account transaction history to ensure that no funds were deducted before attempting to try again.
This could be due to a few reasons, including:
Once you have received the Corporate ID, User ID and temporary password, please follow these steps:-
If you encounter this issue, please email our Digital Banking team at [email protected]
The Baiduri b.Digital Business platform requires a 2FA (2 factor) authentication for logging in and approving transactions. You will be required to download the Baiduri b.Digital Business mobile app and register your digital token.
Fund Transfers to accounts within Baiduri Bank are free or charge. However, charges apply for Fund Transfers made to other local banks and overseas banks. Please refer to Baiduri Bank’s General Tariffs for more information.
Internal transfers – transfers to companies within the company’s group, for example sister company.
Within Bank Transfers – transfers to to other third-party accounts within Baiduri Bank.
This feature allows customers to create batch payments for internal, local and international transfers, so that Approvers to approve the payments at one time.
Yes, you can create a batch payment under the ’Transfers’ section. Refer to Baiduri b.Digital Business User Guide for more information.
There is no service fee for using the batch payment service, however fees for the individual’s local bank and international transfers are applicable.
Payrolls to accounts within Baiduri Bank are free of charge. See below for payroll fees:
There are several possible reasons for this:
Yes. Please note that fees are applicable for creating, amending or deleting a scheduled instruction. Refer to Baiduri Bank's General Tariffs
Alternatively, you can use the free “Pay Later” feature, where you can select a later date for one-off Bill Payment, Fund Transfer or Prepaid Top Up.
For all future-dated transfers or payments, please ensure that there are sufficient funds in your account when payments are due.
You can go to Transfers > Manage Transfers to check whether the transaction has been successfully transferred.
For payroll transactions, you can go to Payroll > Payroll list to check if the transaction is successfully transferred.
You can also check by going to your accounts under Accounts Overview > select the account > Transaction History.
If a transaction requires multiple authorizers with different authority to approve a transaction, then the transaction will be sent to each authorizer sequentially.
Eg. If a transaction requires approval from an authorizer in Group A and another authorizer in Group B, the transaction will first appear to the authorizer in Group A for approval. Once the transaction is approved by Group A user, only then will the transaction appear to Group B user for approval.
GET IN TOUCH WITH US
Contact our customer support team if you have any further questions. We are here to help you.
A new change is coming
We will be introducing a new online business banking service, bringing new and improved features to enhance your experience with us. The new service will be rolled out to all customers in phases and our existing Baiduri Business i-Banking service will remain available to you, until such time you have been successfully migrated to the new service.
What you need to do now
To minimise any disruptions to the new service rollout, it is important that we have a record of the most current and valid details of all your existing Baiduri Business i-Banking user(s). This information is mandatory to allow your existing user(s) to proceed with first-time login to the new online business banking service.
*Note: We are currently rolling out our new online business banking service, Baiduri b.Digital Business to existing customers in phases. For users who have not yet received their new login credentials, please continue to access the Business i-Banking service for your online banking needs. For more information, please contact us at [email protected] or call 2268 637/8/9 during business hours.
Important notice: Our Business i-Banking service will be deactivated soon. To ensure continued access and a smooth transition to the new Baiduri b.Digital Business, please provide your full name, IC, email address and mobile number via Business i-Banking Inbox. If we do not receive updated details from all authorised users, your company will not be migrated to the new platform and a fresh application will be required. For assistance, contact us at [email protected] or call 2268 637/8/9 during business hours. Thank you for your cooperation.